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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 959 Showing 19,161-19,180 of 38,555 reviews
  • Rated 4 out of 5 stars

    Trish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Microsoft 365 personal has lived up to my expectation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was easy enough to use. I liked when I had to wipe the computer that I could just go to my account online and retrieve the programs again without having to worry about new disk and all. I wish everything was not going to the whole subscription thing over the just buying it concept.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 - A winner at high cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I wish pricing was more reasonable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for someone not familiar with Microsoft. Need some assistance to understand how it works fo the best use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good package for windows programs in your new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not reviewable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not able to experience. I transferred to a new device..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    need it to do my hobbies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    word and spreadsheets are used to communicate with fellow hobby people to do our records

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need it for my business. Has help to grow my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long time friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office and I go way back. I love how the program has advanced and has so much to offer. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Except difficult learning. Trying get up speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set of Apps for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It couldn't have been any easier purchasing Office 365 and installing it. Really like the free 1TB of Cloud storage that came with it. As always, the customer service at Best Buy was awesome. The salesperson was very helpful and knowledgeable.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad you are liking Office 365 and your free 1TB of Cloud Storage.

      Have a great day,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 5 out of 5 stars

    Ownwe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea and salesperson gave a detailed explanation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone who has a computer will need this, program and you can purchase and pay monthly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good software for you if you are working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need for Home Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This contains all apps needed for personal use and home office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather buy the product than keep subscribing. It just seems that would be a wiser and more prudent move. The product itself does a good job in all aspects. I use Word more often than any other item and it does a good job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install but pricing is an issue unless you catch it on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Came with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the set up was a little difficult, but it seems to work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for ones who buy multiples computers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the it renews for your and always have newest version

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chelsea,

      We appreciate your review. We're glad to hear that you like how Microsoft 365 Personal stays up to date.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Like leasing a new car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was initially nervous about having to renew each year, but it's great to have the latest updates, and I'm looking forward to keeping up with the latest version. Also, great deal because it includes Publisher, which is fun and allows for a lot of creativity for printing.

    I would recommend this to a friend