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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39038 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 967 Showing 19,321-19,340 of 39,036 reviews
  • Rated 4 out of 5 stars

    Fair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, though slightly expensive when compared to other outlets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for leisure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was very easy to set up. The screen is very clear. The mouse is easy to use. Called for help in setting up programs and called for help in setting up protection. People I spoke to for setting were extremely helpful and courteous. I will buy more products at Best Buy. We already have a tv from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nando

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great promo for 1st year suscription from Microsoft Office 365

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift, seems very pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop is spectacular

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We look the product. The laptop meets all of our needs and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program for easy access to print scan or whatever other projects I need to complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office is a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a student I rely on office for a lot. I got a great deal on it included with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 Personal, 1-year subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 Personal, 1-year subscription for 1 PC is a great application for my new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Mac keeps asking for key code. Once it gets going works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my old software better just because I was used to it but it's not terrible. What I don't like at all is the backup included with this. Not as user friendly as Carbonite. While the one on one phone support was ok there was a bit of a language barrier and I wasn't completely confident the guy really new the backup that we'll either. Still unsure I am backing everything up.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but now a yearly fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed that Microsoft now charges you a yearly fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work by installer look great quality workmanship

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok the if the computer has pre loaded programs I think that would do just fine for most stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for his homeschool, and stem projects. The graphics are beautiful and so sharp. It works flawlessly, and is such a great change from pc. I can see this computer serving him well for a very long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good solution for multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Microsoft Office fan and like the ability to store on and access OneDrive from multiple computers or tablets but frankly I prefer the old licensing model where I could buy the software flat out versus paying annually. I really don't need the constant upgrades for my use. I would recommend it as there really isn't another practical choice for multiple computers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unsure

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great robust product but it is pretty spendy and in order to keep it you will have to pay an annual fee....no so happy about that. However it has all that one needs for typical office needs. I will probably continue but there are other products that are free or less expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order my product online and I received my item well before they told me it would arrive awesome service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free MS with laptop purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have a free ms office cd with the purchase of a new laptop! now i can actually get some work done lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my new laptop because I liked the idea of always having the latest software. However, im not using it for a business need such as accounting or publishing, so it's more than I need or will ever use. When this subscription expires, I plan to buy the non-subscription version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    gotta keep up with the times

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i say that because Microsoft is always updating, why not you know?

    I would recommend this to a friend