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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 970 Showing 19,381-19,400 of 38,555 reviews
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quality Microsoft product. Great buy for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft! Geek Squad has it setup and ready to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I use it for; I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome working apps for work at home options. Amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loading was easy and updates were direct. No problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say?As usual, Microsoft delivers again and again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Deal for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason not a 5 is because the sign in process took a little too long and not very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't like that it's only one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guess is that updates will come and improvements but still, why not have a two year subscription.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Annual fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you always upgrade to the latest version of Office, this change to annual license will be a plus. If, like me, you rode the XP version until you were forced to upgrade; then it's an unavoidable expense unless your able to utilize alternative freeware products. Office is a good product, it's just this new purchase program I'm not so keen about.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello petique, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/. We hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to upgrade the windows office suite on the computer. Love all the features. Office is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now do my work and school activities. I dont need buy note books, since i have my one note.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CUSTOMER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY ITEM FOR THE PRICE, I WAS SURPRISED.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you feel Microsoft 365 Personal is such a good value for the price.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Its Microsoft...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its supposed to do. My fear is all software will transition to a yearly subscription...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me productive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always this software keeps the productivity going. It is always hard to upgrade the computer knowing the software has to follow. But without this package the work and the house productivity is gone. So really the necessary $$ evil always

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Digital versions are sub par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital version is horrible. Its not user friendly. I didn't even use it. Additionally, i canceled the renewal and was still billed. Had to contact customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have office program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all need to have this on our computers. There’s a huge selection of options for this office program. Anything from writing papers, to spread sheets, to certificates or brochures. I think it is easy to use and so many options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes some getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really the only choice available in my opinion. I regret not purchasing for all my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very user-friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with the courtesy and professionalism shown by the employees at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We enjoy Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was a great buy. My whole family loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just bought and an IMac and made the switch from Alienware so naturally I needed Microsoft Office and all the other apps. I got the Christmas holiday discount plus -$10 for new purchase of Imac. Best deal...thank you

    I would recommend this to a friend