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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 39038 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 971 Showing 19,401-19,420 of 39,036 reviews
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the office software. I just wish you didn't have to renew every year. I like the cd version better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop, great for all my work and school assignments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to call Microsoft customer service for help with installing the program. They were a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with many applications for a variety of uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits all of my needs. Very user-friendly and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always loved it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for your excellent product and the assistance you gave me!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a sham

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to top up your subscription each year. Not worth it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Get it on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product but try to get it on sale because it is pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the upgrade for Office. All my old files synced right up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality printing paper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced paper. Good quality. I would buy this product again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    takes a while to get used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as well as regular office but it is hard to get used to the new settings menu/find things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's different... I'll give it that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Senior Citizen is not using it to its maximum potential... but sooner or later, I'll catch on (I think)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile for using Office apps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription is very helpful with working on documents at home, work and on the road. Takes advantage of cloud storage and being able to use MS Office anywhere, any device. Don't need to update software when using a personal device for work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Phrank,

      We're glad you are enjoying the 1TB of OneDrive cloud storage and the ability to use it anywhere.

      Have a great one,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Exactly what you would expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what it is. I'm forced to write a review to get my Best Buy bonus points. How lame is that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideapad3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software essential for efficiency and productivity

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We've designed your new Microsoft 365 Personal subscription to include all our most-loved features and applications, and couldn't be happier you've found it to improve the overall efficiency and productivity of your workspace. We're excited to be a beneficial addition to your modern office! Thank you for sharing your thoughts. We appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office came with my computer at a cheap price wish it came free for a year like it use to.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need HUMAN HELP to solve Microsoft issue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last month I got a new CPU. The tech said switching the Microsoft acct from my roommate to me would be a cinch! The problem STILL continues with NO answer. Every time I call I get AI followed by more AI. I need to discuss this issue with a REAL human and want BEST BUY to solve the issue AS THEY PROMISED.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    like Office Power Point and Word,don't use Excel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time as an Office subscription, rather than outright-purchase customer. I like the guarantee of updates, but don't make much use of Cloud, which I understand drives part of the annual subscription cost. Will see how my usage develops in the coming months...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The basics

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed some basics for the new laptop and this was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $69/year for just about all the MSOffice programs, a no brainer!

    I would recommend this to a friend