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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 974 Showing 19,461-19,480 of 38,555 reviews
  • Rated 4 out of 5 stars

    Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know and use Microsoft office then you'll like this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for people that need to use office but I wish they could add one more computer to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has everything I was looking for. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has all the Microsoft Word features I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new yet classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual with Microsoft new soft, it took me a few sessions to feel comfortable with this version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very help when we use the applications it offers for setting up schedules and other business needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots to offer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure wish this came in a hard copy... Offers security..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they offered recommended this with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent choice. Glad I purchased it early, made an awesome gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it's supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. No annoying popups and keeps my new laptop protected. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the easy to use Microsoft product. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO INSTRUCTION ON HOW TO INSTALL MICROSOFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    how don't see the product in my digital library to install

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      You should have received an email from Best Buy with instructions on how to install Microsoft 365 Personal. We recommend you check your email and spam folders to see if you missed it.

      Hope that helps,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 1 out of 5 stars

    Thoroughly dissatisfied with this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely difficult to install. What is most disturbing is that moving mail from previous Outlooks to this new Outlook365 is practically impossible as all the essential aspects of the move are nowhere to be found in Microsoft Help or Documentation. Had I known it was this difficult I would have switched to Apple instead!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office for HP Envy laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it. Works great. Was all loaded at the store. They rocked it out! Only took about 20 minutes. Tech was super cool & extremely helpful & knowledgeable. My go to store for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product ............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please see the above for my thoughts on this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program product functions quite well although now we actually need to buy this as before this was the standard of service when one purchased a device with Microsoft there was no extra charge as similar programs were included in the laptop and other puchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been working fine , with occasional bugs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was good for more than one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased a similar product in the past and could reinstall it several times for the same price and it didn't expire until the computer it was installed on expires. This new product can only be installed once and is only good for one year. This makes us sad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn everything. I really like outlook.

    I would recommend this to a friend