Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38573 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 985 Showing 19,681-19,700 of 38,572 reviews
  • Rated 5 out of 5 stars

    It's Microsoft Office

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office. What else is there to say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has all the programs I need for school

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this along with a new laptop. Has everything I need for my online schooling. Very happy with my purchase. I will have this on my computer for a year, and it automatically renews. So I went have to worry about it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don't trust trying to reinstall it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I installed this, the fan began running really loud and it crashed my new computer and got it stuck in boot locker. Once I got the computer out of the blue screen, it didn't even know what version of windows I had. It was trying to prompt to install windows 10 (it came with 11). Once I got the operating system reloaded, I had to log onto Dell's website to reinstall all the drivers that had gotten wiped out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to admit office is essential for my family between school, work, and home projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tool for writing and office work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office works great for writing papers, making spreadsheets and checking email. You will not find a better suite of tools to get your everyday school work or office work done. I hhighly recommend this product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your review. We're glad you are finding Office 365 Personal to be so helpful in school and work. If you ever need anything feel free to reach out to our Customer Support Team for personal assistance: https://aka.ms/AA4jrpj.

      Best,

      Nelson
      Office Customer Care

      Empower others to achieve more and share your Office experience in a review. Microsoft

  • Rated 4 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop for my granddaughters, so we got then office 365 personal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the office program platforms, but i do not like the subscription model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt use it so I refunded. But the behavior of bestbuy experts were really professional and supportive

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is honestly worth it to have Office from year to year and get the most updated apps. You could shell out $150 dollars for a one time subscription, but chances are, you would end up re-purchasing Office the next time you buy a computer. Well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent software

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is just the step forward we have come to rely on with the Microsoft Office Suite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kind of a Hassle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I have always had Microsoft on my laptops. Years ago, Microsoft was included with new PCs which was great. Then you had to buy Microsoft when you bought a new device, but it was a one and done lifetime purchase for the device, which I thought was reasonable. Now it's an annual subscription?! Come on Microsoft, this is getting a bit much! Further, I followed all of the installation instructions and although the program did run, it wouldn't read any of my transferred Microsoft files. I had to contact Geek Squad to help uninstall and then reinstall the program. It's not the end of the world, just frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's a necessity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must for students! Love my macbook pro but I still prefer a Windows office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to pay by the year and update as needed. Saving money in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop for my Father

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed from a desktop to a laptop which included the update to Windows 10. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great software for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy is the place to buy any and all of your home electronics and ancillary equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even for someone who doesn't know a lot about loading software, this was VERY easy to install and was pretty much automatic. Love the help I received from Best Buy prior to purchase, the sales staff was very informative!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Misleading

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the price seemed like a "deal" but then I found out I will have to "renew" it every year for another $99. I would have preferred to buy the traditional Office pkg for a one-time price. The software is a jump up from the older Office 2007 that I had been using so it is taking me some time to get used to it. But it is workable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just like Office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's basically a one-year rental for the office professional. Choose wisely as you like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365 is essential for your home business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is essential for running a home business operation. Nuff said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend