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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38574 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 986 Showing 19,701-19,720 of 38,573 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for work and the kids for school. Great to save documents to the cloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always easier to download than use a disc in today's digital age unlike the "old" days

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Microsoft design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel and or use multiple computers and different locations, then this is for you. But if your family uses one computer, then this is NOT for you. All users have to log in every use and it can only be one email address and that leave all your Microsoft account wide open all the time. Coming for old school days, this is stupid and very intrusive on your privacy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 personal has all the M/S products you need (Word, Excel, etc). They all work flawlessly. Only complaint is it's expensive to purchase from BB. You can find it for a lot less on Ebay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate Microsoft going to 365 updates are easy to maintain and with the subscription I know that I will always have the latest version and updates to keep up with the ever changing tech world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsodt office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Download is easy and fast. Bought this with a desktop. saved a few bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you expect from Microsoft Office. Nothing more. Nothing less

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    like updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced 2007 version. Like new features and improvements. takes sometime to get use to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a learning curve but find the program a benefit to my work. Not perfect but better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great transition from OX.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it possible to transfer all of my files from a 9 year old computer that was dying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great office bundle to purchase for your computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft charges $69 for 1 year of this service. While I love that my son will have access to these programs for a whole year, I'm not looking forward to purchasing it again. Especially during a pandemic when times are tough but kids are homeschooling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to get activated. Help desk ....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My activation code did not work. I spent hours trying to get MS help. Finally Geek Squad tried a different activation code [it was fewer digits than required so it did not work either] and then connected me to the MS helpline [the phone # of which I had fruitlessly pursued for hours around the MS circular screen...] It is now connected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier with this baby! Works like a charm. Microsoft never lets me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick buy - Office365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick purchase and it was an easy set up at home. If you try to download it the first time and it doesn't work, I had to factory reset my mac (brand new so nothing to back up) and tried again at a location with stronger WiFi and there were no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new different from old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little harder to navigate then old version and unfortunately not as user-friendly as told

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed the difference right away my computer is faster and I like the new upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was still using an old old version of Microsoft Office, new laptop needed the updated version. All my old files opened. I knew the old version inside and out. Transition was easy, navigating very slight learning curve. Very happy with the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated From My Usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so used to using Microsoft Office 2010 Home edition,,this is a modern update to my favorite programs,,,Only problem I got w/ this new thing is that i only get it for a year then I must pay for it.....

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello 9CLINE, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft