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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 989 Showing 19,761-19,780 of 38,574 reviews
  • Rated 5 out of 5 stars

    Does The Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a MUST for professionals & students. It does exactly what it’s supposed to do. I’ve had Microsoft on every computer I’ve owned over the last decade + .. I couldn’t do my job without it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Microsoft office for school it's a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    for the laptop I bought as a gift for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son(who is in the Army). For reports he has to write and send out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quirky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on moving site shortcuts to my desktop on a frequent basis. This software does not apply the site icon. For instance, the Facebook or Yahoo icon will not appear. In looking at forums, it appears there is a complicated way to separately apply the icons. This is a totally make-work process. One that should be corrected.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Rosy, For free tips and tutorials on using and finding applications on Office 365, please visit: https://support.office.com/ . We hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a welcomed gift. It works well & it’s free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable solution for Microsoft Office with yearly subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office has everything most people need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a complete package and has everything I will ever need. I would think it would be great for a high school or college student. I got it with the new Lenovo laptop I purchased but it is very nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always asking to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really know what this did until I started using it and it offered to help me with simple stuff. There is a pop up almost like a helpful tool that is just lingering to help you finish what you are looking for or notifying you for something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great! Love the download feature! Do wish there was a better tutorial for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, very essential for a student, I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best. Covers three devices. And gives you webroot security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the Microsoft 365 software when I ordered the Dell Inspiron 3650 desktop computer. It has Microsoft Word, Excell, Powerpoint and Outlook for my e-mail. Transferring from my old desktop to the new one with all my documents worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! The item that I received is what I really expected. It is in good perfect condition and so far, it’s working fine. Best Buy’s order tracking is very helpful, convenient and efficient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program and easy installation works well and fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is very user friendly, useful, and has a very clean design. I enjoy using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this product to be easy to use. My old files have been easy to convert with little to no issues encountered to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software just wish you could buy it outright instead of yearly fee to use it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It did not merit long term value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this version of MS Office would be of great value since it was lower initial cost and was on sale to boot. After much consideration, it did not merit long term value because of its subscription renewal on a yearly basis. The basic functions MS Office has not changed much over the years and do not expect it to change in terms of intrinsic value. I exchanged for a non subscription version which costed more, but lower cost over the long term....I have no need for any changes to basic function.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have the free Microsoft Office with my new computer. Use it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed it for new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that you can have a subscription instead of always having I buy it

    I would recommend this to a friend