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Customer Ratings & Reviews

Model:
CZV-00011
SKU:
5859105

Customer reviews

Rating 4.6 out of 5 stars with 4457 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 4,457 reviews
  • Rated 4 out of 5 stars

    Nice but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Easy to use and set up. Little expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as good as it's expected from Microsoft and Bestbuy as a retailer. The item get instantly connected with the Device as its switched on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice mouse but weird feature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have known better to read about it before purchasing. You can’t right click and left click at the same time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is a Little pricey, but works great with surface pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse, lays flat when not needed and stores well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Microsoft!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to travel with since the arc flatten and it is very very comfortable very pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy to carry mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is pretty light and turns flat if you need to put inside your backpack. Comes in other colors if you want to show your desiree style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This bluetooth mouse is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first bluetooth mouse and it is highly recommended. Connecting to the laptop has easy to understand instructions and only takes a couple of minutes to execute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact nature. It's easy to set up and use. I think it's a great and recommend it to anyone looking for a portable Bluetooth mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for leaving a review! We're delighted to hear your new Arc Mouse was easy to set up and that the portability factor has impressed you.

      Cheers,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great design and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really miss my original arc mouse, but this is a very good replacement. Hopefully the rubber coating is an upgrade from the coating used on the original arc mouse which started to degrade after about a decade of constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best most ergonomically mouse I have used. Bends to lay flat in your brief case space saving. Comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Compact connects readily and very responsive i love the design it fits my hand comfortably. Battery lasts, auto shutdown

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stylish, but has an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get many compliments for the interesting design and have no issue with it ergonomically. However, its bluetooth connection randomly disconnects several times a day. I reopen the bluetooth window to keep it going, but it is annoying and a time waster, so I'm not really sold.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Michael,

      We apologize for the difficulties you've been having with your Surface Arc Mouse. We really appreciate you sharing your customer experience with us so far, and want to make sure this has been taken care of. Please reach out to us at SurfaceCustomerCare@microsoft.com, so we can look into what might be happening and get this fixed for you.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, works great, awesome, turns on, no problems,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MCS latest arc mouse - ih.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip is better on this one than the previous model. There is no dongel as it's bluetooth. I still like the original arc mouse that folded and was put in a case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not Quite Ergonomic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a companion to my new Surface Laptop 2. I was under the impression the height of the arch may be adjustable; however, I was incorrect. The arch is a bit too high for the size of my hand, which leads to some uncomfortable hand and finger positions and discomfort. Definitely test the mouse out in-store before making the purchase online! Incidentally, I'm sure the mouse would be great for travel. It's responsive to multiple finger gestures, has a great look and feel, and is a really handy product. My only real qualm is that it clicks VERY LOUDLY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I was surprised that it can scroll up and down!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased this to use with my little chromebook. But, alas! It would not connect via bluetooth and so I was not able to use it at all. But is very flat and so it would have stored neatly into the neoprene bag that the chromebook fits neatly into.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Randy,

      Thanks for taking the time to reach out! Microsoft has the Arc Touch Mouse that can connect wirelessly to your favorite PC device, instead of just any Surface device. You can check one out through our friends at Best Buy here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great. I love it and the fact of it snapping into on and off position. Definitely not meant for any gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse in my pocket

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One mouse I love in the house! So easy to use and the pushing it flat to turn off makes the battery last long. Excellent purchase

    I would recommend this to a friend