Customer Ratings & Reviews
- Model:
- CZV-00011
- SKU:
- 5859105
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
New Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is awesome. It fits the hand well. I would purchase again!
I would recommend this to a friendGreat Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a Microsoft mouse and its very well maid. Good for travel. Flattens to turn off when not in use.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great feel and connects instantly. I recommend this product.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soft and sleet to the feel and the touch. Folds out.
I would recommend this to a friendIce Blue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT purchase to accompany my surface tablet. It has a very good response and stores away straight so you can put it in any pouch or pocket. Material is so soft, cleans/disinfects nicely without losing its color. Found the color to be even more appealing once I started to use it.
I would recommend this to a friendGreat concept but not quite meeting expectation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept but too arched and the touch pad for scrolling isn't clean and always smooth. Would like something more haptic, similar to the USB-plug version of this, where the wheel has sound and feeling in the middle, and there's designated space for it, and it's slimmer profile width than this one. Also too pricey for what it offers.
No, I would not recommend this to a friendOne of my favorite peripherals
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm super impressed with Microsoft recently. This mouse is brilliant. First off, it's accurate and fast. You "bend it on" and boom, it's connected. You "bend it straight" and it's off, so simple. It's not "cheap" but then I'm ok with spending money on a mouse when there's innovation. I wish Apple would go back to innovating like this.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re glad to hear you’re enjoying Surface Arc Mouse. We designed this Surface accessory to help make being productive a snap. Thanks for taking the time to write up a review and share your experience with the community!
Cheers,
Rebecca
Surface Customer Care
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure whether it's the arc mouse or my computer, but the right click on the mouse does not work consistently for copying and pasting.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your feedback. We greatly appreciate you taking the time to let us know about your experience with the Surface Arc Mouse, and we would like to let you know we're here to help. It sounds like some of the inconsistencies with your mouse can be solved by changing your mouse settings on your Surface device. We recommend following the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. Please be sure to scroll to the bottom where it says "Microsoft Surface Arc Mouse doesn’t do what I want it to." If you should still be experiencing any issues with your device, please don't hesitate to contact our support team for further troubleshooting here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
I love the mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. It pairs well with the laptop and it is easier to use than the touchpad.
I would recommend this to a friendNice light and flexible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing how well it works. And it looks great too.
I would recommend this to a friendIt’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not to impressed with this mouse. It works ok but the click part turned black after a couple of weeks of use and I can’t get it off
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We'd love to hear more details about your experience. Please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/. We look forward to assisting you.
Kind regards,
Jessica
Surface Customer Care
It’s okay.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and hate it at the same time. I like the touchpad. But it can be complicated at times too.
I would recommend this to a friendIf you have a surface pro, this is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This syncs perfectly with my surface pro, increasing ease of use. Not had any issues with connectivity and have had this for over 9 months.
I would recommend this to a friendGreat Open Box mouse.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade over the previous generation of Arc Mouse. Works great in my Surface Pro 7
I would recommend this to a friendReliable product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my computer and was so easy to connect
I would recommend this to a friendBest portable most ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I didn’t like this mouse because of the shape, I wasn’t used to this kind of mouse. However, after using it for 2 weeks, I love it. It’s just a matter of getting used to it. I love how u can fold it flat so that you can put it in your purse once you are done. The mouse responds well, and I’m glad I did not return it:
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your experience with the community! We're delighted to hear you're enjoying your Surface Arc Mouse. We're also fans of how convenient it is to travel with this device and with its ability to go flat, it makes being productive anywhere a snap! Thanks again for the great shout out, we're sure it'll help the next person looking for the perfect accessory.
Cheers,
Rebecca
Surface Customer Care
Works well with Surface 3 Laptop - expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this along with the Surface 3 Laptop and stylus/pen. They were all on sale plus I had a 10% off birthday reward and rewards points. I like the mouse, it is comfortable in my hand and has a quick response. The scrolling feature is great. Do you need it if you buy a Microsoft Laptop? No... but if you do not have a good wireless mouse this is an expensive but viable alternative.
I would recommend this to a friendGreat feel and design
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my daughter to complete the color coordination of her surface pro. Wasn't to keen on paying for an expensive mouse to an already expensive setup when you include keyboard cover and pen. But apparently this isn't a popular color, despite it was chosen by her, so I was able to get this mouse discounted. She swears by this mouse and says it is much better than a normal mouse.
I would recommend this to a friendOK - Not my favorite mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it is ergonomically comfortable, the function is somewhat difficult to control. Not my favorite over other types I’ve used.
No, I would not recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very creative design, very simple and very easy to use
I would recommend this to a friend