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Customer Ratings & Reviews

Model:
CZV-00011
SKU:
5859105

Customer reviews

Rating 4.6 out of 5 stars with 4457 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,457 reviews
  • Rated 5 out of 5 stars

    Comfort & convenience in a compact Bluetooth Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Surface Arc mouse (in any color) is a great companion mouse for any portable computing need. Don't restrict the market to just MS Surface Pro tablets or Surface Notebooks - this mouse is great for anyone who needs a mouse on the go. The Surface Arc Mouse line is comfortable, with a silicone covered body and a smooth plastic click button (that conveniently registers both left and right clicks through the single button). It also powers on and off by "snapping" down flat. I use this mouse for my MacBook Pro and my HP Folio notebooks. It stores easily in any pocket of my backpack, and the AAA batteries last a good duration and don't require intermittent charging. (Sometimes disposable batteries are actually more convenient.)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience with the community! We're delighted to hear you're enjoying your Surface Arc Mouse. We're also fans of how convenient it is to travel with this device and with its ability to go flat, it makes being productive anywhere a snap! Thanks again for the great shout out, we're sure it'll help the next person looking for the perfect accessory.

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Very sleek design

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for surface but i used it successfully with my macbook too. I loved the style and tge way you switch it on or off. It works on Bluetooth and i think the price is a little higher for a mouse. But not as high as apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool design and manufacturing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons - price too expensive ‘scrolling takes getting used to. Certain surfaces and colors can effect it. Pros. Comfort, fold to power, and fatten when not In use to save battery. The arc and the material used to cover feels so natural. Connection to surface book 2 was easy and haven’t had any connection issues, works I really like this, wanted to love it but the price vs what it’s capable of doing prevents that.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear you're loving your Surface Arc Mouse in combination with your Surface Book 2. We're thrilled to provide our customers with comfortable and easy to use devices for all your needs. We deeply appreciate your honest feedback!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    I really like this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth setup was easy. It is light weight and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface arc mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, and works well. Also looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sleek look and ergonomic design. The feeling is comfortable and you have full control of your mouse pointer. I recommend this item for those looking for a clean and wireless mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally this mouse is quite nice, but is missing a few key features that would add to the overall user experience. The mouse feels quite ergonomic generally even for my bigger wider hands and it ok to use for the most part. Unfortunately, since they removed the center haptic feedback, its hard to tell when you've started scrolling and what point you stopped scrolling. Moreover, there's unfortunately no workaround for the center scroll button hence you're missing an entire button compared to a conventional mouse. The best feauture of this mouse is how seamlessly it connects to the surface pro and how pleasing it is aesthetically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Arc Mouse Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Arc ice and compact and it also has a very soft feel and very accurate tracking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice mouse to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is comfortable when using and portable which is handy when needing to use my devices at different locations. It's definitely a good purchase if you do lean towards using a mouse; but if portability of it is not that important then using any other mouse would be just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a bend away from productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a bend away from productivity. Battery is good and uses standard AAA batteries. Works every time if bend it into action. Folds flat and travels well. Only wish... the button action was silent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with an exception

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek, and easily portable, the arc mouse is the perfect purchase for minimalist. The one catch I would say is that if there is ever a reason you need to left-click then right-click (or vice-versa) such as playing a shooting game, this cannot perform that function as it is one solid click piece. Also, no middle clicking of course, however you can still scroll.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you're enjoying your Arc Mouse. We designed this mouse to be the perfect portable accessory, enabling you to do more wherever you are! We appreciate your feedback about being able to use the mouse in your left hand and we will be passing it along to our team. Thank you for honest feedback, we're sure it'll help the next person looking for their future accessory.

      Cheers,

      Rebecca
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, versatile, small, slim and functionality works smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft folding mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop deserves a new, sleek mouse, and this foldable sleek mouse with internal dondle storage fits the bill! So happy it was in stock! Love my local Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful travel mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. Great for traveling when you’re trying to reduce bulk. If I had one critique, it would be that I wish it wasn’t battery powered, but I understand even that because it means you don’t have to rely on it holding a charge. Got this and the OriMouse and MUCH PREFER THIS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to use with my laptop that has a mouse pad that I can't quite figure out. It is very ergonomic, very responsive. I also love the fact that it can be flattened which makes it easy to carry anywhere. Once sync it links automatically when you turn it on. Microsoft hit this one out of the ball park.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that the Surface Arc Mouse has been the perfect solution for you! We're so glad you're loving the fold flat design that makes this mouse so unique. Thanks for taking the time to tell the community about the success you have had with the Surface Arc Mouse!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great travel mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a great travel mouse. I like the size and functionality of this mouse. Build quality is great and it works as advertised. It takes a while to get used to the shape. The scrolling pad is showing some minimal wear. I am a little worried about how it will look over time, but we will see. Other than that, it is a great mouse if you want something thin, light, and with good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse. Portable, adaptable, beautiful.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read so many iffy reviews on this I was hesitant to try it but with Best Buy's great return policy (especially for Elite members) I was confident that I wouldn't be losing anything either way. This mouse has far exceeded my expectations. It's possible that is because I had lowered them after reading but I haven't found any of the issues I've seen talked about. 1) Setup: When using this with my new Surface Pro 7 I pulled the tab out of the battery pack and clicked the mouse into place to turn it on and the tablet saw and asked to connect immediately. Of course I said yes and after a short driver setup the mouse was working with no issues. 2) Connectivity: I have had no issues with the mouse connecting as soon as I click it into place. It also works perfectly from 10-20 ft across the room. I love being able to click turn the mouse on, do some quick work with it, then fold it flat and set it aside. It's been a lot more useful than I thought it would be. 3) Ergonomics: I have pretty big hands and have had no issues sliding the mouse around with my palm or just my fingertips. When clicked into place it actually feels like most of the other "ergonomic" mice I'm working with. 4)Tracking: Seems to be as accurate as any other mouse I have for my work though I haven't tried to do any fine detailed work with it since the Surface Pen is so great for that. Works well enough to quickly navigate with, play games, and copy, paste, and edit scripts on multiple workspaces. The sensor also seems to work on any surface. I started using it on my bare leg and it worked great on there though anything will work better on a properly textured workspace or mousepad. 5) Portability: This is actually a huge plus for me. This mouse slides perfectly into one of the notebook slots inside of the Timbuk2 classic messenger bag. The other notebook slot fits my aircard. It's a perfect and powerful setup with the i7 Surface Pro 7. I would definitely recommend getting this mouse and if you're unsure you can always try it out and return it within the return period (which currently during the holiday is sometime in early January, a two month trial won't hurt).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there!

      We're delighted to hear you'r enjoying your new Surface Arc Mouse. We're also fans of how easy it is to setup and travel with this accessory, enabling you to do more anywhere! Thank you for taking the time to write out such a detailed review for the community, we know it'll help the next person looking for the perfect accessory!

      Happy scrolling!

      Rebecca
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    P.O.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse to travel, it's works great and the flatten option for transportation is good for fitting into my bag when I travel. The battery life is also very good, didn't have to change my battery at least for 6 months but I also don't use it every day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neat Idea - Mediocre Realization

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface arc mouse has a very slick design. It is neat, and practical, that it flattens so that it doesn't take a lot of space in the case. It is also very extremely useful that it turns off when flat, and on when arced. However, the surface arc is not ergonomically well designed - there is almost no curvature perpendicular to the arc shaped direction. The scroll pad is a neat idea, but the sensitivity could have been optimized a bit more. I don't mind not having to distinct buttons, but, for some reason, it often does a left click when I try to right click it, even if I press the far right edge of it. There are a few other minor drawbacks - it would have been nice had it been rechargeable and not with external batteries (although I'm not sure that's necessarily better), and if they could have find a way to add a middle button that would have been nice as well. To summarize, neat idea - mediocre realization. would have considered it an OK mouse for a third of the cost, but not at this price.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing some honest feedback about Surface Arc Mouse. We always want our accessories to provide the best experience for our customers, and your feedback helps us accomplish that. We'll be passing these notes along to the rest of our team, and thanks again for taking the time to share.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft Arc Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of this mouse. I switched a few years back and will never go back to the old style mouse. The flexibility of collapsing the mouse to flat, is great for traveling ,and the compact size

    I would recommend this to a friend