Customer Ratings & Reviews
- Model:
- CZV-00011
- SKU:
- 5859105
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Average Mouse?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this mouse is pretty average. The bluetooth has interference with wireless headphones, the sensitivity is off and strange to properly balance. You're better off with a Logitech mouse, and the overall feel of the mouse is not comfortable whatsoever.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Haris,
Thanks for the feedback. We're sorry your experience with Surface Arc Mouse was not what we've come to expect from our accessories. We want you to know we take all feedback from the community seriously and we'll be sure to pass it along to the rest of our team.
We also have a troubleshooting link here: https://support.microsoft.com/en-us/help/4023522, that could be helpful with adjusting the sensitivity of your Surface Arc Mouse.
Best,
Heather
Surface Customer Care
My choice for windows pc/surface use of mouses!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live this product!! Will never use another mouse for my windows pc/ Surface use! Battery life is amazing and great feel!!
I would recommend this to a friendPerfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes it so much easier to use controls...the touch pad on my surface seemed a bit cumbersome at times... this mouse just makes everything flow better & faster
I would recommend this to a friendComfortable and easy.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that there’s no dongle needed, syncs with Bluetooth. I do miss there’s no backwards button
I would recommend this to a friendGreat mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arc Mouse has fast and easy connectivity to my Surface Go. Super lightweight, so portable. I have not had any issues with it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jim,
We're happy to hear you are pleased with the performance and features of your new Microsoft Arc Mouse. Whether it be its lightweight construction, portable design, or simply its reliable functionality, we're thrilled you have found it to suit your needs. Thank you for sharing your feedback! We appreciate your insight.
Best,
Brad - Microsoft Customer Care
Great mouse, easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. I thought it was going to take time to get use to the structure of it. But it was really easy to use and I really enjoy using it.
I would recommend this to a friendLove this mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. It is so convenient being able to flatten it for storage in a case. Easy to set up and easy and comfortable to use .
I would recommend this to a friendBest mouse ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this mouse. It’s amazing that it is Bluetooth to not have to use a USB port and connects so flawlessly
I would recommend this to a friendMouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is too hard to scroll. It does not respond to touch very well and is not as effective as a regular mouse.
No, I would not recommend this to a friendGood mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface Arc Mouse I have. It fits my hand perfectly and works very well. I love that it flattens for storage-makes it easy to store for transport.
I would recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a computer bag, not a good dedicated mouse. No center click, not highly comfortable
No, I would not recommend this to a friendFavorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best mouse I have owned. The texture is soft and smooth. Bluetooth is also nice. Now USB adapter to keep track of.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for the kind words! We're delighted to learn you enjoy and appreciate your new Microsoft Arc Mouse. From the improved design, feel, and overall comfort level, to the strong Bluetooth connectivity and wireless perks, we're happy to know you are enjoying it.
Best,
Brad - Microsoft Customer Care
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse is a great addition to the Microsoft surface book 2! The arc is much more comfortable to use than a regular mouse and it was incredibly easy to set up!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excitement about your Surface experience. We're delighted to hear that the Surface Arc Mouse has been a wonderful pairing to your Surface Book 2! We hope you continue to enjoy the comfort and ease of the Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
great wireless mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the wireless mouse was recommended by the store associate. IT really is comfortable and works like a charm. I definately glad I listened to the store teammate.
I would recommend this to a friendEasy to Use - Smooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a new mouse. Really like how doesn't have a button - comfort fit. All color options too. I purchased the Ice Blue
I would recommend this to a friendPerfect for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson used mine & loved it, so I had to get him one for his birthday since he will be in college in the fall. Love that it goes flat for transporting.
I would recommend this to a friendLove the curve and simplicity of control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great, does drop Bluetooth a little too often.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're having some difficulties with your Bluetooth connection. We highly recommend checking out these troubleshooting tips: https://support.microsoft.com/en-us/help/4023522.
If you should experience any further questions or concerns, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
beautiful and great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very sleek, and does everything I need smoothly, with precision. Very comfortable as well.
I would recommend this to a friendAesthetic is cool that’s about it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomically awkward and impractical mouse unless you just like the aesthetic. Works fine, just awkward - and it’s small.
No, I would not recommend this to a friendTW Review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great and pairs great with my surface pro. I recommend this product for purchase.
I would recommend this to a friend