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Customer Ratings & Reviews

Model:
CZV-00011
SKU:
5859105

Customer reviews

Rating 4.6 out of 5 stars with 4457 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,457 reviews
  • Rated 5 out of 5 stars

    Sharp Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is sharp and I love how this works to save battery life. It is quick to respond and it looks good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome mousing, but miss the scroll wheel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for travel because it folds flat. However, I use the scroll function extensively and this mouse does not scroll. Boyond that it’s great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Julie,

      Thanks for reaching out! We're glad you're enjoying your new Surface Arc Mouse. We'd like to chime in and let you know that you can scroll using your mouse by simply moving one or more fingers up or down on the touchpad.

      To get to know all the gestures you may use on Surface Arc Mouse, click here: https://support.microsoft.com/en-us/help/4037233.

      We hope this helps!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 2 out of 5 stars

    Retired Executive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft mice have good connectivity. The scrolling on the Arc Mouse works poorly. I returned it and got another Microsoft mouse. I am pleased with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these mice, I have two and this one is for my Mom and her Surface Laptop. They pack well and don't require a usb dongle to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about this mouse due to the price point. Still believe it is a bit pricy, however, I love the feel and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse actually is pretty comfortable for grip and has no delay when moving or it not being able to connect properly. Overall, it's a nice bluetooth mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    different

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice, different, feels comfortable in my hand. unfortunately, this is a replacement mouse; the first one didn't last very long

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to know you have found your new Microsoft Arc Mouse to be comfortable and host a reliable functionality! And, we're happy you are enjoying the design improvements we've made. We're thrilled to be a valued addition to your modern workspace. Thank you for sharing your experience with us! We appreciate your insight.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Interesting yet fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very interesting mouse to use, simply fold the mouse to turn it on, and flatten it to turn it off and put away for easy storage/travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse for Surface Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Arc Mouse. It's so comfy and the battery life is long if you turn it off (by making it flat) when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2Thumbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse looks fantastic, and it works better than any other wireless mouse I’ve tried. Two thumbs directly north.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the light gray color but this mouse is very comfortable! Puts my wrist at ease. Happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy Cool Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know anything about the mouse before buying it so when i opened the box to find this soft slim device like nothing i had ever seen before I knew it was meant to be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact, folds flat for easy transportation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would use this mouse. Now I find that I use it more than my finger or pen. I like the fact that it folds flat for easy transportation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty sweet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse. When you flatten it out my 18 month old can’t mess up the computer now. Or yet, she’s figuring it out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your story with us! We're happy to be a solution for you and your home setup, and delighted to know you are enjoying the functionality and comfortable interface of your new Microsoft Arc Mouse. The lay-flat feature truly is next-generation! We're glad this addition has been a benefit to your workspace.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    I liked the last version best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not as big a fan of this version of the arc mouse. The buttons are not there and I like the feel of them. But it still works great and it’s nice that it folds flat for travel. I love the Bluetooth mouse option.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for your input on the device! We appreciate your honesty, and are glad that you're liking the mouse for it's portability and Bluetooth.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for business travelers who want a mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! So nice to have a mouse that stores flat for transport! Works well for basic mousing needs. Totally happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, strange form factor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the mouse works well. It matches the surface laptop perfectly, which keeps with a consistent asthetic. The form factor for this mouse is a little weird, but after getting used to it its ok.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you're enjoying the sleek design of Surface Arc Mouse in combination with Surface Laptop. We love hearing about how the design of Surface devices and accessories help our customers to accomplish more. We hope you continue to enjoy!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 1 out of 5 stars

    Uncomfortable and impractical

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this when I was transitioning from Macs to Microsoft with the Surface. I wanted something to replicate the magic mouse experience I had gotten use to, and be ultra portable and minimalist. But after a couple days use, my hand was cramping like crazy, it's not good for people with medium or large sized hands, and the arc is really uncomfortable. Once I gave up on the minimalism idea, I found myself very happy with the MX Master series which still has lots of features to help replace the Magic Mouse functionality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is truly one of a kind. It has a very natural feeling to it and the overall design and functionality are exceptional.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Billy,

      Thank you for the kind words! We're proud of the package we have put together in Microsoft Arc Mouse, and are delighted to hear you are enjoying your experience. Whether it be the comfortable, natural feeling of the mouse, or the optimized functionality it provides, we're glad you are enjoying your time with it. We appreciate you taking some time to share your story with us!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    The coolest mouse ever created

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest mouse ever. Turns on and off by simply arcing it. The setup was automatic, no usb piece its all bluetooth baby.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted that your new Microsoft Arc Mouse was easy to set up and start using. Thank you for sharing how cool it is to use; we hope you continue to enjoy it.

      Cheers,
      Chuck
      Microsoft Customer Care Microsoft