Customer Ratings & Reviews
- Model:
- CZV-00011
- SKU:
- 5859105
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the Surface Arc mouse's portability and sleek design. Many appreciate its comfortable feel and convenient size, as well as its overall performance and reliable battery life. The Bluetooth connectivity and lightweight design are also well-received. However, some customers have expressed concerns regarding the smoothness of scrolling, the price point, and issues with right-clicking functionality.
This summary was generated by AI based on customer reviews.
good mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy online order and pickup. hard to use the mouse.
I would recommend this to a friendHappy purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse, it is simple to use and easy to transport anymore. I am pleased with the purchase.
I would recommend this to a friendMost versatile mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best mouse for work from home. Easy to use and after use just slap and put it in bag for moving places. Will definitely recommend to a friend
I would recommend this to a friendStrangely comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my doubts about this mouse. however, it is quite comfortable and also a bit weird in the way it flattens out for storage and then can be snapped back to a curved shape for operation. Quite responsive and seems to need less space to operate.
I would recommend this to a friendEven better than its predecessor
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse before this one was nice but this one is even better. Bluetooth technology makes for effortless install. This mouse is really fluent. Would give 5 stars but sometimes freezes and does not work. Could possibly be an issue i was having with my computer though.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you're enjoying your new Arc Mouse. It sounds like its been a favorite work companion, and we hope you continue enjoying it. Since you mentioned encountering occasional difficulties with your mouse we'd like to help. We recommend trying this mouse troubleshooting article here: https://support.microsoft.com/en-us/help/4034571. If you'd like additional assistance, our support team is ready and available to help here: https://aka.ms/AA4rbq6.
Kindly,
Rebecca
Microsoft Customer Care
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the curve on the mouse. Very comfortable. Have not experienced any lag.
I would recommend this to a friendLove it!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace another bluetooth mouse that was woring fine but wasnt very portable for when I travel or just to take form home to office and back. This model snaps open with a curve that fits nicely into the palm of your hand. Then can snap flat to easily fit in a bag or you jeans pocket! it's quite slim by design when flat and will automatically disconnect/power off in the flat position I ended up buying a second one to use with my home docking station as it was so solid.
I would recommend this to a friendGreat mouse.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for those who have arthritis of hands or wrists. My husband has had carpal tunnel and it's the only mouse he will use.
I would recommend this to a friendReally like this mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is really nice because it folds up when you are using it making it great for traveling back and forth from work or on a trip. I did like the older version a bit better but this is still a great product.
I would recommend this to a friendUseful product!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate how flexible it is. When it’s flattened, it saves battery life and when it’s in arc form, it works smoothly
I would recommend this to a friendeasy peasy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and mindless set up. Intuitive design and set up. Recognized immediately by my surface
I would recommend this to a friendGreat mouse very easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that you can scroll by dragging your finger up or down from anywhere on the pad, not just a wheel. Shuts off just by flattening it out, no flipping it over trying to find a tiny switch. Works great and easy to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for the great shout-out! We're happy to hear you're enjoying Surface Arc Mouse. We also love how easy it is to use the touchpad to get things done. We're thrilled to have you part of the Surface family.
Happy scrolling,
Rebecca
Surface Customer Care
AWESOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Love the the convenience of wireless product! It’s super easy to carry and maintain
I would recommend this to a friendSmooth Action
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel and portability of this mouse as it flattens out and not bulky in my bag.
I would recommend this to a friendPortable and Functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this as a gift to a relative and they were happy to report that it is everything they were hoping for! Great for on the go work and has a great battery life.
I would recommend this to a friendMouse Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is definitely a game changer. I love the sleekness of the design. It stores easier than any other mouse I've used.
I would recommend this to a friendGreat for my devices!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Everytime I purchase an addition mouse, this is the one that I get. I recommend this item to all.
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfect, just what i need. I will highly recommend this to my family, friends and co workers.
I would recommend this to a friendGreat Mouse
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working mouse, sleek and works awesome with gestures. I have gotten alot of compliments on the mouse and people always ask what kind it is after is snap it back. Definitely recommend
I would recommend this to a friendNice mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent mouse overall for portable or regular use. It is useful to have when I'm traveling, attending class, or working in general.
I would recommend this to a friend