Customer Ratings & Reviews
- Model:
- CZV-00051
- SKU:
- 5859106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Portable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good easy and simple mouse, works great with macbook pro and windows pc. portable and looks great in use and hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We think the Lilac Arc Mouse looks great, too! We're very glad to know that it's working well with both of your devices. Thanks for the feedback.
Tom
Microsoft Customer Care
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, works great, awesome, turns on, no problems,
I would recommend this to a friendStylish, but has an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get many compliments for the interesting design and have no issue with it ergonomically. However, its bluetooth connection randomly disconnects several times a day. I reopen the bluetooth window to keep it going, but it is annoying and a time waster, so I'm not really sold.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michael,
We apologize for the difficulties you've been having with your Surface Arc Mouse. We really appreciate you sharing your customer experience with us so far, and want to make sure this has been taken care of. Please reach out to us at [email protected], so we can look into what might be happening and get this fixed for you.
Kindly,
Victoria
Surface Customer Care
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this to use with my little chromebook. But, alas! It would not connect via bluetooth and so I was not able to use it at all. But is very flat and so it would have stored neatly into the neoprene bag that the chromebook fits neatly into.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Randy,
Thanks for taking the time to reach out! Microsoft has the Arc Touch Mouse that can connect wirelessly to your favorite PC device, instead of just any Surface device. You can check one out through our friends at Best Buy here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Not Quite Ergonomic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a companion to my new Surface Laptop 2. I was under the impression the height of the arch may be adjustable; however, I was incorrect. The arch is a bit too high for the size of my hand, which leads to some uncomfortable hand and finger positions and discomfort. Definitely test the mouse out in-store before making the purchase online! Incidentally, I'm sure the mouse would be great for travel. It's responsive to multiple finger gestures, has a great look and feel, and is a really handy product. My only real qualm is that it clicks VERY LOUDLY.
I would recommend this to a friendFun and different
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one a while back bought this one as a gift and it broke within 2 months a little let down but the color is as pictured.
No, I would not recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. When you fold it flat, it shuts off, when you arc it, it works like a charm. This is the best mouse I've ever used.
I would recommend this to a friendGood mouse but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, very easy to pair and use. I like that it folds flat and turns off when you fold it flat.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is better Than the last model , glides through screen with easy , contacts with out using a usb chip , it just Automatically sync to your computer Amazing ,
I would recommend this to a friendNice Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design but took some time getting used to it.
I would recommend this to a friendPen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen! A must have for the Surface Pro tablet!
I would recommend this to a friendVery nice "portable" mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit's in messenger bag nicely. folds completely flat
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We prefer this style of mouse and they are getting harder to find.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I was looking a a compact light weight mouse. This is perfect. And it’s a bluetooth connection so it doesn’t take up valuable USB ports.
I would recommend this to a friendMicrosoft - Arc Mouse - Lilac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects seamlessly through Bluetooth. Responsive with no lag time. Folds flat to turn off and store.
I would recommend this to a friendGreat mouse, exceeds expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great. I have a Surface Book 3 and with swift pairing, there's no reason not to get this mouse. you flex it to turn it on, and by the time I've set it on my desk, it's already paired and ready to go. The mouse feels good in my hands, and it's also possible to remap some of the buttons and adjust DPI in software. All around it's just a great mouse. It's more expensive then I'd normally pay for a mouse, but as long as it lasts me a very long time, it will be worth it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nick – Thank you for sharing your experience; we hope you continue to enjoy using it. Best, Erica Surface Customer Care
Great Robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and cleans well. The interface and app are easy to use.
I would recommend this to a friendCompact travel friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse! Easy setup. Compact for travel. Like it so much I keep one in my briefcase and one in my home desk.
I would recommend this to a friendVery good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this mouse. It is lightweight, responsive, and has long battery life. It serves its purpose and fits nicely in my bag. I highly recommend this product.
I would recommend this to a friendGreat mouse for Surface
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the performance and versatility of this mouse. Travels well.
I would recommend this to a friend