Customer Ratings & Reviews
- Model:
- CZV-00051
- SKU:
- 5859106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers praise the product for its exceptional portability, sleek design, and comfortable feel, often highlighting its convenient size. They also appreciate its overall performance, good battery life, and improved Bluetooth connectivity. However, some customers have expressed dissatisfaction with the scrolling experience and find the right-click functionality to be annoying. Additionally, the product's price is a concern for some users.
This summary was generated by AI based on customer reviews.
not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was searching for a mouse pad/tracking pad (like what's normally build into a laptop) and my internet search brought this up. I read the descriptions and did my best to research this, could not make out whether it was indeed some curved type of mouse track pad. went to best buy to see if they had one on display that I could try out (they didn't) so I had to buy one to find out. it is not any type of track pad. it is just a mouse that you have to move around on your table just like a regular mouse. so I returned it. the only track pad I could find will only work with apple computers and I have a non-apple computer....
No, I would not recommend this to a friendMouse in my pocket
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One mouse I love in the house! So easy to use and the pushing it flat to turn off makes the battery last long. Excellent purchase
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality and responsive technology. Its a great mobile mouse as well as permanent mouse. I love it.
I would recommend this to a friendGreat Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant about the thinness of this mouse and how well it would work. It surprised me. This is a great mouse and is a perfect companion to my surface pro.
I would recommend this to a friendStylish, but has an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get many compliments for the interesting design and have no issue with it ergonomically. However, its bluetooth connection randomly disconnects several times a day. I reopen the bluetooth window to keep it going, but it is annoying and a time waster, so I'm not really sold.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michael,
We apologize for the difficulties you've been having with your Surface Arc Mouse. We really appreciate you sharing your customer experience with us so far, and want to make sure this has been taken care of. Please reach out to us at SurfaceCustomerCare@microsoft.com, so we can look into what might be happening and get this fixed for you.
Kindly,
Victoria
Surface Customer Care
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, works great, awesome, turns on, no problems,
I would recommend this to a friendNot Quite Ergonomic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a companion to my new Surface Laptop 2. I was under the impression the height of the arch may be adjustable; however, I was incorrect. The arch is a bit too high for the size of my hand, which leads to some uncomfortable hand and finger positions and discomfort. Definitely test the mouse out in-store before making the purchase online! Incidentally, I'm sure the mouse would be great for travel. It's responsive to multiple finger gestures, has a great look and feel, and is a really handy product. My only real qualm is that it clicks VERY LOUDLY.
I would recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this to use with my little chromebook. But, alas! It would not connect via bluetooth and so I was not able to use it at all. But is very flat and so it would have stored neatly into the neoprene bag that the chromebook fits neatly into.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Randy,
Thanks for taking the time to reach out! Microsoft has the Arc Touch Mouse that can connect wirelessly to your favorite PC device, instead of just any Surface device. You can check one out through our friends at Best Buy here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Great slim mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it's flat when not in use so it stores in my laptop bag better. Easy to pair with my laptop and comfortable to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .It's great to hear that you're enjoying the portability of the Arc Mouse while you're on the go!
Best,
Tom
Microsoft Team
Portable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good easy and simple mouse, works great with macbook pro and windows pc. portable and looks great in use and hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We think the Lilac Arc Mouse looks great, too! We're very glad to know that it's working well with both of your devices. Thanks for the feedback.
Tom
Microsoft Customer Care
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. When you fold it flat, it shuts off, when you arc it, it works like a charm. This is the best mouse I've ever used.
I would recommend this to a friendPalm fitting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit right in my palm, also super responsive just like the way it glides through the surface of my table tbh.
I would recommend this to a friendNice Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design but took some time getting used to it.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s great use and fast. The colors and the design is exactly like the picture. It helps the hand rest as well.
I would recommend this to a friendGreat looking mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box, love the Arc mouse. I've had 2 of these before. I love the styling and function. This on matches the color of my laptop.
I would recommend this to a friendPen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great pen! A must have for the Surface Pro tablet!
I would recommend this to a friendVery nice "portable" mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit's in messenger bag nicely. folds completely flat
I would recommend this to a friendEasy to use and comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our whole team loves this mouse. It is used by lefties and righties!
I would recommend this to a friendMS Surface Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, my second one, thanks Microsoft and thanks BestBuy for the great price!
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I was looking a a compact light weight mouse. This is perfect. And it’s a bluetooth connection so it doesn’t take up valuable USB ports.
I would recommend this to a friend