Customer Ratings & Reviews
- Model:
- CZV-00051
- SKU:
- 5859106
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Great Open Box mouse.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge upgrade over the previous generation of Arc Mouse. Works great in my Surface Pro 7
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it turns off by laying it flat
I would recommend this to a friendGet it for surface.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop mouse ive used. No problems and great build quality.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice for travelling. I like the way you can easily turn it on & off and it's very responsive. Wish it was a bit more rounded on the sides as it's not 100% comfortable. I have a smaller hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We couldn't agree more that the Surface Arc Mouse is a great traveling companion! We're glad to hear that you've been enjoying your mouse, and will be sure to pass along your feedback of the share of the mouse for those with petite hands.
Kindly,
Victoria
Surface Customer Care
Just cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pairing Cool colors to chose from Easy slim packing
I would recommend this to a friendVery Packable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this without packaging, or instructions. The only reason I gave 4/5 rather than 5/5 stars is because initial use was not intuitive, and finding directions was more complicated than seemed necessary. Aside from that I have been very happy with this product. It does what a mouse should do, but has a light/small profile (particularly when not in use), while still feeling most comfortable than a trackpad.
I would recommend this to a friendLove this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse for my daughter for Christmas. I have the same one and it works on everything like your leg ,couch, bed etc. it’s great
I would recommend this to a friendGreat Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is very responsive, you may need to slow down the response a bit. I use it on an Hp Envy and a surface pro. Works on both very well.
I would recommend this to a friendUnexpected Favorite Accessory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is a great addition to my laptop. I got it on a whim and it is awesome to have to add some versatility to my daily mouse pad use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for choosing to give Surface Arc Mouse a try. We're delighted to hear that this has been an excellent addition to your Surface experience. If you're interested, try checking out all the gestures that Surface Arc Recognizes here: https://support.microsoft.com/en-us/help/4037233.
Kindly,
Jessica
Surface Customer Care
Happy with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Responds well and quickly when I curve the mouse to turn it on and it has such a soft feel that I often want to hold it.
I would recommend this to a friendGood mouse
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself works really well. I like that it shuts off when you snap it flat to preserve battery life. My only negative is the lilac color. In the photos it seems more purple toned. In real life the mouse almost looks white. I can tell its purple when I place it next to something that is actually white.
I would recommend this to a friendWireless mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse its the best wireless mouse ive owned
I would recommend this to a friendArc Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item, experience was good. Item was ready for pick up. Store staff was friendly and knowledgeable.
I would recommend this to a friendGreat mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse and how it feels in your hand. This is the second one I’ve purchased.
I would recommend this to a friendOne of my favorite peripherals
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm super impressed with Microsoft recently. This mouse is brilliant. First off, it's accurate and fast. You "bend it on" and boom, it's connected. You "bend it straight" and it's off, so simple. It's not "cheap" but then I'm ok with spending money on a mouse when there's innovation. I wish Apple would go back to innovating like this.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We’re glad to hear you’re enjoying Surface Arc Mouse. We designed this Surface accessory to help make being productive a snap. Thanks for taking the time to write up a review and share your experience with the community!
Cheers,
Rebecca
Surface Customer Care
Nice light and flexible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing how well it works. And it looks great too.
I would recommend this to a friendCute
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it adjust to my liking and is so darn cute ...
I would recommend this to a friendGreatest mouse ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my laptop! Easy to use and stores flat when not in use. I love it.
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took some time to get used to. But it’s a great product .
I would recommend this to a friendBe careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure whether it's the arc mouse or my computer, but the right click on the mouse does not work consistently for copying and pasting.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your feedback. We greatly appreciate you taking the time to let us know about your experience with the Surface Arc Mouse, and we would like to let you know we're here to help. It sounds like some of the inconsistencies with your mouse can be solved by changing your mouse settings on your Surface device. We recommend following the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. Please be sure to scroll to the bottom where it says "Microsoft Surface Arc Mouse doesn’t do what I want it to." If you should still be experiencing any issues with your device, please don't hesitate to contact our support team for further troubleshooting here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care