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Customer Ratings & Reviews

Model:
CZV-00051
SKU:
5859106
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Customer reviews

Rating 4.6 out of 5 stars with 4490 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,490 reviews
  • Rated 3 out of 5 stars

    Not Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like it. I do like the ease and the looks of it, but isn’t great for office use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with Surface 3 Laptop - expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this along with the Surface 3 Laptop and stylus/pen. They were all on sale plus I had a 10% off birthday reward and rewards points. I like the mouse, it is comfortable in my hand and has a quick response. The scrolling feature is great. Do you need it if you buy a Microsoft Laptop? No... but if you do not have a good wireless mouse this is an expensive but viable alternative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great feel and design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter to complete the color coordination of her surface pro. Wasn't to keen on paying for an expensive mouse to an already expensive setup when you include keyboard cover and pen. But apparently this isn't a popular color, despite it was chosen by her, so I was able to get this mouse discounted. She swears by this mouse and says it is much better than a normal mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arc Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arc Mouse is very easy to use and love the lilac color.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We love the lilac color too! It's great to hear that the Arc Mouse is working well for you, Lexus.

      Tom
      Microsoft Team Microsoft

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, the only thing I don’t like it the response is kinda delayed at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best portable most ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t like this mouse because of the shape, I wasn’t used to this kind of mouse. However, after using it for 2 weeks, I love it. It’s just a matter of getting used to it. I love how u can fold it flat so that you can put it in your purse once you are done. The mouse responds well, and I’m glad I did not return it:

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience with the community! We're delighted to hear you're enjoying your Surface Arc Mouse. We're also fans of how convenient it is to travel with this device and with its ability to go flat, it makes being productive anywhere a snap! Thanks again for the great shout out, we're sure it'll help the next person looking for the perfect accessory.

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The arc need a little getting use to but over all a great mouse that folds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a surface pro, this is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This syncs perfectly with my surface pro, increasing ease of use. Not had any issues with connectivity and have had this for over 9 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very creative design, very simple and very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Too bad it doesn't have the scrolling wheel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TechStuff

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and compact design. Easy to connect with Surface products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I have ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for the best bluetooth mouse out there, look no further. The Arc Mouse is comfortable to use and looks great on your desktop. It is smooth on any surface. I liked it so much, I bought another for my wife! I know it's not the cheapest out there, but we think they were worth the extra couple of bucks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST Mouse i have ever had. I had bought a lot of mouse in the past and this is the BEST so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth sleek design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent design, easy to use. Feels nice in hand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK - Not my favorite mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is ergonomically comfortable, the function is somewhat difficult to control. Not my favorite over other types I’ve used.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sexy and Portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sexy portable mouse. I use it at my desktop too. I have large hands, but it's smaller size hasn't bothered me yet. Mostly using the mouse for surfing the web; scrolling and panning is a breeze. However, using with my architectural design programs, some of the functions for 3D orbit aren't seeming to work for me. Overall, I love this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clicky fold on and off feature is freaking cool! I really love this mouse for the Surface Pro!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good “quality feel” horrible mouse.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: Almost everything. Probably the most uncomfortable mouse I have used in my life. I just returned it less than 48 hours after purchase. Even the employee at Customer Service said it was an awkward feeling mouse. It’s not smooth either do to the tip rubber portion on the front. Pros: It looks cool and you can tell it’s quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Like how It turns on when you fold it to use it. Cool variety of colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It takes some getting use to but is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that there is no scroll bead in the middle threw me off a bit at first. After getting use to it this mouse is extremely responsive and works on any type of surface.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      HI Don,

      Thanks for sharing your recent experience of Surface Arc Mouse with the community. We're glad you're loving this unique design so far. We're glad you're getting to know this great tool, however if you're looking for all the gestures that Surface Arc Mouse recognizes, check out our tips here: https://support.microsoft.com/en-us/help/4037233.

      Kindly,

      Jessica
      Surface Customer Care Microsoft