Customer Ratings & Reviews
- Model:
- CZV-00051
- SKU:
- 5859106
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse when I bought a new computer. It is great how easy it is to transport seeing as how it folds down. My only complaint would be on the buttons it shows wear easily.
I would recommend this to a friendGreat portable little mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on Microsoft laptops but not on apple products, scrolling looks very choppy and not smooth. Also very portable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Zoe,
Thank you for taking time from your day to share your experience with us. We're happy to hear you are enjoying the portability Microsoft Arc Mouse provides. For connectivity and scroll wheel troubleshooting, we recommend visiting the following link, which provides helpful insights and tips on setup and personalization: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get used to using the mouse it works great, not to mention it is compact to carry.
I would recommend this to a friendGood mouse but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, very easy to pair and use. I like that it folds flat and turns off when you fold it flat.
I would recommend this to a friendSurface Pro Mouse
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse! It is perfect ergonomically speaking, but I love that it folds down flat for easy storage into my bag.
I would recommend this to a friendAcing the Arc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ergonomic design is much appreciated. I prefer using the mouse pad, but this is definite necessity - particularly as my pad no longer works consistently.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you are pleased with the performance and design of your new Microsoft Arc Mouse. We've built your new device to host a comfortable user interface, and to help ease the pain of everyday use. We're thrilled you have found it to be a beneficial addition to your modern workspace! Thank you for sharing your feedback with us. We appreciate it!
Best,
Brad - Microsoft Customer Care
Great itwm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It is so convenient to use due to its shape!
I would recommend this to a friendGreat add on with my Surface Go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Arc Mouse. It works great and is ergonomically wonderful. I think that it is a must add on for your Surface anything. I won't travel without mine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're so glad the Surface Arc Mouse has been a great tool to use in combination with your Surface Go! With its snap-flat feature, this little tool is perfect for taking on-the-go, just like the Surface Go was designed to do. Thanks for the great shout-out!
Cheers,
Jessica
Surface Customer Care
Weird but cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird to get used to but works really well and stores flat. Have not used it more than a couple months, but so far it works like a charm.
I would recommend this to a friendGreat mouse for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse comfortable and it works well. The texture makes for ok continued use. This is also priced
I would recommend this to a friendDifferent Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design takes a bit to get used to, bit it tracks well.
I would recommend this to a friendAWSOME Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a handy wireless mouse. Lay it flat and it turns off. Nice space saver. To turn it on just bend it.
I would recommend this to a friendNot Compatible with MacBook Commands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't love how expensive it was, even with the price match. There was not a good place for my thumb to lie. And it took many hours of research and a Geeksquad visit to figure out that it is not compatible with MacBook commands like sliding from screen to screen even though it has a trackpad. That was super dissapointing for me. I returned it. If I had a PC, I would have kept it as my travel mouse.
I would recommend this to a friendSurface pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the surface pro 8 and needed a mouse, I’m glad I picked this one up, it’s very comfortable.
I would recommend this to a friendLike the simplicity of it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Collapse it to turn it off and store it in a shirt pocket. Then put the arc back in to turn it on and it fits well into the curve of your palm. Also like the scrolling feature without the need of a wheel.
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mouse. Responsive and easy to set up for my Microsoft Surface Tablet. It even works with my MacBook Pro.
I would recommend this to a friendGreat mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Easy to pair and I have had 0 problems with it. It folding flat is super handy for taking it with me.
I would recommend this to a friendNice mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas. So far his loving it. There are couple of settings. And it Bluetooth connection is easy to connect to any computer.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sammy,
Thanks for sharing about how your son is loving his Surface Arc Mouse. We're delighted that the easy to use flawless Bluetooth connection has been the perfect fit for his Surface needs.
Cheers,
Jessica
Surface Customer Care
Getting there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting there - more about me than the product - It takes some getting used to. However, as a mouse for travel it can't be beat because of how well it packs
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us your honest review of the Surface Arc Mouse! We know that adjusting to new mice can be a big change, and we're here to help. To get you started, here is our support page designed to help you get to know the Surface Arc Mouse: https://support.microsoft.com/en-us/help/4037233/surface-microsoft-surface-arc-mouse.
We hope that you continue to love the incredibly portable design of the Surface Arc Mouse!
Cheers,
Jessica
Surface Customer Care
nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking an easy to use for my long work days goes well with my matching pen an keyboard
I would recommend this to a friend