Customer Ratings & Reviews
- Model:
- CZV-00051
- |
- SKU:
- 5859106
Customer reviews
Rating 4.6 out of 5 stars with 4508 reviews
(4,508 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Lacks presses scroll wheel function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a great, portable mouse that fits easily in my small Surface Pro carrying case without bulk. The only reason I didn't give it five stars is that it lacks the function of depressing a scroll wheel, which I use with some software. The frustrating part is that I asked about this specifically in the store before purchasing it. You have scrolling functionality (which the sales person may have thought I meant) by using the track pad on the mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jerry,
Thanks for taking the time to share your honest experience with us. We're sorry to hear that Surface Arc Mouse didn't come with the feature you expected. Although Surface Arc Mouse does not come with a traditional scroll wheel, you may find this guide helpful to learn all the gestures that this mouse recognizes: https://support.microsoft.com/en-us/contactus/.
We hope this helps.
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Arc Mouse Review
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolute must accessory for your Microsoft Surface.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 2 out of 5 stars
So annoying to use, despite ease of connection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this mouse a little under a year now and it did not live up to the hype or the price unfortunately. It’s very sleek and I loved folding it down to throw in my bag, but that was just not enough. For starters, it is difficult to use. It connects to my laptop so easily (very nice with no needed USB dongle), but the functionality is not there otherwise. I’m always accidentally scrolling, especially during presentations - it’s so easy to accidentally page slides ahead. Not great for client calls. Also, the material has gotten very grimy and covered in fingerprints - I don’t often eat at my computer and don’t have particularly greasy hands, so I’m not sure how it looks so dirty. I would not recommend this product, despite its fancy looks and ease of connection.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, easy to use, only negative it is costly
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendRated 4 out of 5 stars
Very sleek design
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for surface but i used it successfully with my macbook too. I loved the style and tge way you switch it on or off. It works on Bluetooth and i think the price is a little higher for a mouse. But not as high as apple.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Nice portable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this only because it was easily thrown in my back pack. To be honest I was worried after reading some of the reviews but ended up being pleasantly surprised. The fact it lays flat helps make it easily transported. It is responsive and for the most part comfortable. I found if you try to hold it like a regular mouse it is uncomfortable but holding it off to the side and it isn’t that bad.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Mr Dejene
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is so nice and comfortable to use. It makes using laptop easier and faster.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
perfect on the go companion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this mouse always connects and has a good range if you are using it with a projection/tv screen. the lay flat design when not in use makes it perfect for travelling as it is not at all bulky and very compact.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Violet
I would recommend this to a friendRated 5 out of 5 stars
great mouse for the use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tbh a pretty good mouse, got it on sale in store because it was super expensive new and it turns out it was worth it.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and small and lightweight. Portable, easy to carry.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice fit. Works well
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Took me a little time to figure out how it works but its a nice fit
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the sleek look and ergonomic design. The feeling is comfortable and you have full control of your mouse pointer. I recommend this item for those looking for a clean and wireless mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Microsoft Surface Arc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the mouse that I purchased. It comes in handy when using it on my tablet.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Surface mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mouse for our needs. Very comfortable to use.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect size. Small, light weight and very sleek
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Microsoft folding mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A new laptop deserves a new, sleek mouse, and this foldable sleek mouse with internal dondle storage fits the bill! So happy it was in stock! Love my local Best Buy
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Comfort & convenience in a compact Bluetooth Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The MS Surface Arc mouse (in any color) is a great companion mouse for any portable computing need. Don't restrict the market to just MS Surface Pro tablets or Surface Notebooks - this mouse is great for anyone who needs a mouse on the go. The Surface Arc Mouse line is comfortable, with a silicone covered body and a smooth plastic click button (that conveniently registers both left and right clicks through the single button). It also powers on and off by "snapping" down flat. I use this mouse for my MacBook Pro and my HP Folio notebooks. It stores easily in any pocket of my backpack, and the AAA batteries last a good duration and don't require intermittent charging. (Sometimes disposable batteries are actually more convenient.)
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to share your experience with the community! We're delighted to hear you're enjoying your Surface Arc Mouse. We're also fans of how convenient it is to travel with this device and with its ability to go flat, it makes being productive anywhere a snap! Thanks again for the great shout out, we're sure it'll help the next person looking for the perfect accessory.
Cheers,
Rebecca
Surface Customer Care
Rated 5 out of 5 stars
Just a bend away from productivity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just a bend away from productivity. Battery is good and uses standard AAA batteries. Works every time if bend it into action. Folds flat and travels well. Only wish... the button action was silent.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Good Mouse Overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally this mouse is quite nice, but is missing a few key features that would add to the overall user experience. The mouse feels quite ergonomic generally even for my bigger wider hands and it ok to use for the most part. Unfortunately, since they removed the center haptic feedback, its hard to tell when you've started scrolling and what point you stopped scrolling. Moreover, there's unfortunately no workaround for the center scroll button hence you're missing an entire button compared to a conventional mouse. The best feauture of this mouse is how seamlessly it connects to the surface pro and how pleasing it is aesthetically.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Cool design and manufacturing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cons - price too expensive ‘scrolling takes getting used to. Certain surfaces and colors can effect it. Pros. Comfort, fold to power, and fatten when not In use to save battery. The arc and the material used to cover feels so natural. Connection to surface book 2 was easy and haven’t had any connection issues, works I really like this, wanted to love it but the price vs what it’s capable of doing prevents that.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you're loving your Surface Arc Mouse in combination with your Surface Book 2. We're thrilled to provide our customers with comfortable and easy to use devices for all your needs. We deeply appreciate your honest feedback!
Cheers,
Jessica
Surface Customer Care





