4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
CZV-00051
SKU:
5859106
Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4508 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,508 reviews
  • Rated 4 out of 5 stars

    Lacks presses scroll wheel function

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great, portable mouse that fits easily in my small Surface Pro carrying case without bulk. The only reason I didn't give it five stars is that it lacks the function of depressing a scroll wheel, which I use with some software. The frustrating part is that I asked about this specifically in the store before purchasing it. You have scrolling functionality (which the sales person may have thought I meant) by using the track pad on the mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jerry,

      Thanks for taking the time to share your honest experience with us. We're sorry to hear that Surface Arc Mouse didn't come with the feature you expected. Although Surface Arc Mouse does not come with a traditional scroll wheel, you may find this guide helpful to learn all the gestures that this mouse recognizes: https://support.microsoft.com/en-us/contactus/.

      We hope this helps.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Arc Mouse Review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute must accessory for your Microsoft Surface.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So annoying to use, despite ease of connection

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this mouse a little under a year now and it did not live up to the hype or the price unfortunately. It’s very sleek and I loved folding it down to throw in my bag, but that was just not enough. For starters, it is difficult to use. It connects to my laptop so easily (very nice with no needed USB dongle), but the functionality is not there otherwise. I’m always accidentally scrolling, especially during presentations - it’s so easy to accidentally page slides ahead. Not great for client calls. Also, the material has gotten very grimy and covered in fingerprints - I don’t often eat at my computer and don’t have particularly greasy hands, so I’m not sure how it looks so dirty. I would not recommend this product, despite its fancy looks and ease of connection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, easy to use, only negative it is costly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very sleek design

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for surface but i used it successfully with my macbook too. I loved the style and tge way you switch it on or off. It works on Bluetooth and i think the price is a little higher for a mouse. But not as high as apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice portable mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this only because it was easily thrown in my back pack. To be honest I was worried after reading some of the reviews but ended up being pleasantly surprised. The fact it lays flat helps make it easily transported. It is responsive and for the most part comfortable. I found if you try to hold it like a regular mouse it is uncomfortable but holding it off to the side and it isn’t that bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Dejene

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice and comfortable to use. It makes using laptop easier and faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect on the go companion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse always connects and has a good range if you are using it with a projection/tv screen. the lay flat design when not in use makes it perfect for travelling as it is not at all bulky and very compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse for the use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tbh a pretty good mouse, got it on sale in store because it was super expensive new and it turns out it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small and lightweight. Portable, easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fit. Works well

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Took me a little time to figure out how it works but its a nice fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sleek look and ergonomic design. The feeling is comfortable and you have full control of your mouse pointer. I recommend this item for those looking for a clean and wireless mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Arc

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mouse that I purchased. It comes in handy when using it on my tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse for our needs. Very comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect size. Small, light weight and very sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft folding mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop deserves a new, sleek mouse, and this foldable sleek mouse with internal dondle storage fits the bill! So happy it was in stock! Love my local Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort & convenience in a compact Bluetooth Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Surface Arc mouse (in any color) is a great companion mouse for any portable computing need. Don't restrict the market to just MS Surface Pro tablets or Surface Notebooks - this mouse is great for anyone who needs a mouse on the go. The Surface Arc Mouse line is comfortable, with a silicone covered body and a smooth plastic click button (that conveniently registers both left and right clicks through the single button). It also powers on and off by "snapping" down flat. I use this mouse for my MacBook Pro and my HP Folio notebooks. It stores easily in any pocket of my backpack, and the AAA batteries last a good duration and don't require intermittent charging. (Sometimes disposable batteries are actually more convenient.)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your experience with the community! We're delighted to hear you're enjoying your Surface Arc Mouse. We're also fans of how convenient it is to travel with this device and with its ability to go flat, it makes being productive anywhere a snap! Thanks again for the great shout out, we're sure it'll help the next person looking for the perfect accessory.

      Cheers,

      Rebecca
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Just a bend away from productivity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a bend away from productivity. Battery is good and uses standard AAA batteries. Works every time if bend it into action. Folds flat and travels well. Only wish... the button action was silent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse Overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally this mouse is quite nice, but is missing a few key features that would add to the overall user experience. The mouse feels quite ergonomic generally even for my bigger wider hands and it ok to use for the most part. Unfortunately, since they removed the center haptic feedback, its hard to tell when you've started scrolling and what point you stopped scrolling. Moreover, there's unfortunately no workaround for the center scroll button hence you're missing an entire button compared to a conventional mouse. The best feauture of this mouse is how seamlessly it connects to the surface pro and how pleasing it is aesthetically.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool design and manufacturing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons - price too expensive ‘scrolling takes getting used to. Certain surfaces and colors can effect it. Pros. Comfort, fold to power, and fatten when not In use to save battery. The arc and the material used to cover feels so natural. Connection to surface book 2 was easy and haven’t had any connection issues, works I really like this, wanted to love it but the price vs what it’s capable of doing prevents that.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear you're loving your Surface Arc Mouse in combination with your Surface Book 2. We're thrilled to provide our customers with comfortable and easy to use devices for all your needs. We deeply appreciate your honest feedback!

      Cheers,

      Jessica
      Surface Customer Care Microsoft