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Customer Ratings & Reviews

Model:
CZV-00051
SKU:
5859106
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Customer reviews

Rating 4.6 out of 5 stars with 4508 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,508 reviews
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the product- easy to use goes great with her new windows laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for business

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed for portability and convenience, this solution eliminates the need for stress and ensures user-friendly operation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy to use. Setup was really easy. Design is flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth setup was easy. It is light weight and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth, Comfortable, and Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved these Microsoft Surface Arcs ever since I bought my first Surface many years ago. They are smooth, comfortable in my hand, and very durable. I occasionally buy extras to use at my workplace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great with an exception

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek, and easily portable, the arc mouse is the perfect purchase for minimalist. The one catch I would say is that if there is ever a reason you need to left-click then right-click (or vice-versa) such as playing a shooting game, this cannot perform that function as it is one solid click piece. Also, no middle clicking of course, however you can still scroll.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you're enjoying your Arc Mouse. We designed this mouse to be the perfect portable accessory, enabling you to do more wherever you are! We appreciate your feedback about being able to use the mouse in your left hand and we will be passing it along to our team. Thank you for honest feedback, we're sure it'll help the next person looking for their future accessory.

      Cheers,

      Rebecca
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent product, albeit a bit expensive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best foldable mouse you can buy. Seamless to set up and use. A bit expensive versus similar products, but seems to more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel use since it can be flattened and fits easily into computer travel bag. A bit expensive unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse when you want it, packs flat when you don't

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, easy, and usable. No stupid dongle to plug in - just works. I don't know why MS is moving away from these great accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel for work and this mouse is perfect. Everyone that sees it, lives it. I also use it for my home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use everyday for work and is very easy to use and comfortable for my hand. Easy to pack and take with me whenever I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on my hand. I Like it so much! Good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Idea with Bad Execution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really excited to have this mouse. It's very compact and infinitely portable. I wish it was more ergonomic, but the concept is fantastic and something I've always wanted. The downside is the software for using the mouse is pretty outdated. There's a lot of missing functionality that I would have loved to have seen from the moment i satarted using it. Primarily, there need to be more gesture options than ones that are currently there. The software for the spouse hasn't been updated in over a decade and it shows. It is limited 2 fingered gestures, which essentially means I can only scroll in four directions. It also means I can't use 3 or 4 finger gestures to control the rest of the Windows 11, which is unfortunate. Hopefully, a software update could add a lot more functionality in usefulness in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to use with my laptop that has a mouse pad that I can't quite figure out. It is very ergonomic, very responsive. I also love the fact that it can be flattened which makes it easy to carry anywhere. Once sync it links automatically when you turn it on. Microsoft hit this one out of the ball park.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that the Surface Arc Mouse has been the perfect solution for you! We're so glad you're loving the fold flat design that makes this mouse so unique. Thanks for taking the time to tell the community about the success you have had with the Surface Arc Mouse!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great mouse. Portable, adaptable, beautiful.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read so many iffy reviews on this I was hesitant to try it but with Best Buy's great return policy (especially for Elite members) I was confident that I wouldn't be losing anything either way. This mouse has far exceeded my expectations. It's possible that is because I had lowered them after reading but I haven't found any of the issues I've seen talked about. 1) Setup: When using this with my new Surface Pro 7 I pulled the tab out of the battery pack and clicked the mouse into place to turn it on and the tablet saw and asked to connect immediately. Of course I said yes and after a short driver setup the mouse was working with no issues. 2) Connectivity: I have had no issues with the mouse connecting as soon as I click it into place. It also works perfectly from 10-20 ft across the room. I love being able to click turn the mouse on, do some quick work with it, then fold it flat and set it aside. It's been a lot more useful than I thought it would be. 3) Ergonomics: I have pretty big hands and have had no issues sliding the mouse around with my palm or just my fingertips. When clicked into place it actually feels like most of the other "ergonomic" mice I'm working with. 4)Tracking: Seems to be as accurate as any other mouse I have for my work though I haven't tried to do any fine detailed work with it since the Surface Pen is so great for that. Works well enough to quickly navigate with, play games, and copy, paste, and edit scripts on multiple workspaces. The sensor also seems to work on any surface. I started using it on my bare leg and it worked great on there though anything will work better on a properly textured workspace or mousepad. 5) Portability: This is actually a huge plus for me. This mouse slides perfectly into one of the notebook slots inside of the Timbuk2 classic messenger bag. The other notebook slot fits my aircard. It's a perfect and powerful setup with the i7 Surface Pro 7. I would definitely recommend getting this mouse and if you're unsure you can always try it out and return it within the return period (which currently during the holiday is sometime in early January, a two month trial won't hurt).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there!

      We're delighted to hear you'r enjoying your new Surface Arc Mouse. We're also fans of how easy it is to setup and travel with this accessory, enabling you to do more anywhere! Thank you for taking the time to write out such a detailed review for the community, we know it'll help the next person looking for the perfect accessory!

      Happy scrolling!

      Rebecca
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    P.O.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse to travel, it's works great and the flatten option for transportation is good for fitting into my bag when I travel. The battery life is also very good, didn't have to change my battery at least for 6 months but I also don't use it every day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great travel mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a great travel mouse. I like the size and functionality of this mouse. Build quality is great and it works as advertised. It takes a while to get used to the shape. The scrolling pad is showing some minimal wear. I am a little worried about how it will look over time, but we will see. Other than that, it is a great mouse if you want something thin, light, and with good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fold flat mouse excellent for traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Especially likes that it lies flat for traveling. To operate it just fold it as shown and you're good to go. Also you don't need a dongle. It has built in bluetooth connectivity. It scrolls by dragging your index finger up and down the center area between left and right clickers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compatibility with iPad pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my iPad pro. Works very well. This color goes with the platinum iPad. There is a slight lag, but still good. Love how flat it gets to pack away. However it is an expensive mouse. I waited for the Thanksgiving deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neat Idea - Mediocre Realization

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface arc mouse has a very slick design. It is neat, and practical, that it flattens so that it doesn't take a lot of space in the case. It is also very extremely useful that it turns off when flat, and on when arced. However, the surface arc is not ergonomically well designed - there is almost no curvature perpendicular to the arc shaped direction. The scroll pad is a neat idea, but the sensitivity could have been optimized a bit more. I don't mind not having to distinct buttons, but, for some reason, it often does a left click when I try to right click it, even if I press the far right edge of it. There are a few other minor drawbacks - it would have been nice had it been rechargeable and not with external batteries (although I'm not sure that's necessarily better), and if they could have find a way to add a middle button that would have been nice as well. To summarize, neat idea - mediocre realization. would have considered it an OK mouse for a third of the cost, but not at this price.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing some honest feedback about Surface Arc Mouse. We always want our accessories to provide the best experience for our customers, and your feedback helps us accomplish that. We'll be passing these notes along to the rest of our team, and thanks again for taking the time to share.

      Best,

      Heather
      Surface Customer Care Microsoft