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Customer Ratings & Reviews

Model:
CZV-00051
SKU:
5859106

Customer reviews

Rating 4.6 out of 5 stars with 4457 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 4,457 reviews
  • Rated 3 out of 5 stars

    Limited Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great for traveling, but it was unable of clicking both buttons at once.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Mouse - MacBook Computer Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this mouse. I use a computer all day long and this this mouse helps reduce the strain In my hand. But it does have issues a lot of times connecting to my Bluetooth. Which is frustrating!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slim and good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim design and Works well with my surface pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box item that I have been in the market for!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I found this specific item (a mouse that I have been in the market for) available as an Open-Box item, the savings for this particular item (33%) made my decision easy (to purchase immediately)!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ideal for the long term. Picks and chooses when connects.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I love the color and its ability to straighten out so that I can carry it anywhere and not worry about crushing it. It works on any surface as long as it it flat. Well, I actually saw it work in midair too. It's Great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the entire set as a gift and it honestly looks great all together! I'm just unsure if having soo many accessories (mouse/keyboard/pen) would be an issue as I'm unsure if they all have their own wireless USB or if they can all just connect to Bluetooth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stiff wrist for long term use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good but after a while your wrist stiffens a bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not with the $$$$,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes it works sometimes it does. Im not sure if it is just because it needs updating.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time getting the mouse to scroll. Not sure why, but it has a mind of its own. On another note, it is great having it wireless, which allows me to use my thumb drive at the same time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient To Travel With

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird shape and therefore forces you to use an odd grip. I do not use it unless I have to. It is however very easy to travel with because it “folds” flat and turns off at the same time. Not a big fan of it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for everyone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the cosmetics look beautiful this mouse did not feel very comfortable in my hand. I have large hands and usually do not have a problem with a standard mouse. I returned this one and purchased the standard wireless Microsoft mouse. I also saved a couple bucks by buying the less expensive model.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for sharing your experience with Surface Arc Mouse. We're sorry to hear Surface Arc Mouse was not a comfortable fit for you, but we're glad you were able to find a different mouse that better suits your needs.

      Kindly,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Works well, but feels different from reg mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should. My only issue is having a not rolling section to use as I am not use to it. But it functions well. It's just an operator getting use to something with a different feel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not decided if I like this mouse or not. It does not feel comfortable yet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    General review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes time to get used to not my favorite thing needs more support for wrist

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice for Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I much prefer this arc mouse to the other version. It automatically pairs with the Surface and I can scroll using the mouse without having the perfectly align my finger like on the original arc mouse. Also, I really like the option to choose different colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mouse, needs separate left/right clicks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folding gimmick of this mouse is great, and to be honest, that's what we purchased it for. Unfortunately, I was planning to use this to game on the go a bit, and it doesn't seem to let you left and right click at the same time. It does connect to your bluetooth enabled PC very quickly though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    underwhelmed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super excited when I got this mouse. However it is a bit small and the shape feels a bit awkward. As well the scrolling feels a bit weird and not always accurate. For people with smaller hands this mouse may be good but for bigger hands it just feels too small.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met the need it was bought to fulfill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and bought the Surface Mouse. More comfort and better price.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your honest feedback with the community. We're sorry you were not a fan of Surface Arc Mouse, but we are glad you found a great fit with Surface Mouse. Please let us know if there's anything we can do to improve your experience. Our team can be reached here: https://support.microsoft.com/en-us/contactus/.

      Kindly,

      Jessica
      Surface Customer Care Microsoft