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Customer Ratings & Reviews

Model:
CZV-00051
SKU:
5859106
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Customer reviews

Rating 4.6 out of 5 stars with 4494 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers praise the Surface Arc mouse for its portability and sleek design. Many also appreciate its comfortable feel, convenient size, overall performance, and reliable battery life. However, some customers have expressed concerns regarding the smoothness of the scrolling function, the price point, and issues with right-clicking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,494 reviews
  • Rated 5 out of 5 stars

    LOVE the feel of this mouse compared to old school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchases, though I haven’t received my computer, I love the customer service received at the store and how quick and simple the process was of getting my computer and mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Erica,

      Thanks for sharing your experience with us! We're glad that Best Buy's Customer Service has been incredibly helpful so far, and look forward to you receiving your Surface device!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cool Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is cool in the fact that it is battery operated, but, you do not have to remember to turn any toggle on off switches, just bend the mouse up for on or flat for off. Cool.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi David,

      Thanks for the great shout-out. We're glad you're loving the innovative design of Surface Arc Mouse so far. We're proud to provide customers with this unique snap-flat feature, allowing for saving battery power, as well as impressive storage possibilities. We hope you continue to enjoy!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, not too bad...maybe not worth the money. Really cool that you can snap it to make it flat and put it away but it's just a mouse...

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are pleased with your new Microsoft Arc Mouse. And, excited to learn you have enjoyed the added lay-flat feature! Its a real perk for any mobile workspace, and we're thrilled you have found your new device to be a benefit to your setup. Thank you for taking a few minutes to share your experience with us. We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 2 out of 5 stars

    skip

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool mouse, but many times I have to reconnect to the computer using another mouse. Missed my return period.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decect mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no jad any issues with this mouse. It feels a little sensitive to pressure abd since it turns off as flatted, i try not to put too much pressure on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second microsoft mouse and I really like it. It has a great feel and the color is much nicer than the grey or black ones. If I had to give it a "con" it does hang onto stray cats hairs. Other than that, it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is so convenient. Sometimes you forget to turn your mouse off but with this it's so easy to do so, you just collapse it and it turns off. Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works greatly!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface accessories design getting better every day. Touch controls works pretty well. I had the previous generation and like it a lot, this one much better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks nice and stylish... but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and stylish. But.... Not as functional as others for the same price point. I end up using the track pad more. I regret buying this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best mouse ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. i love the scroll feature at your fingertips and i hate when i have to go back an old fashioned style at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new type of mouse for me. I do like it, although it did take a little time to get used to. Works well with my Surface Pro 7.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Let down from the prior model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for a redder red instead of this dull color. It looks better in the pictures for sure. Do to being BlueTooth, it has a bit of a delay because it is constantly going to sleep I guess. I like the side scroll on it, but don't like there is no scroll button that I used on the prior model to close browser tabs. Returning for the older model tomorrow. There is no lag when you have a dongle which this one doesn't. I am sure it is fine for a Surface, but the Surface has a USB to plug in a dongle also.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work with Mac mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse to try with my Mac mini computer. Shipment was a little delayed and I never go around to trying it out until a few days after the new year. It connects when bent but won’t stay connected as soon as you set it down. Looks like I’m past the return window so a bit dissapoined.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking, not very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking and great for traveling, although not very ergonomic, after a few hours of use you may feel some pain in the hand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mouse sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this mouse, used it for a few days and returned it. It sucks. Does not fit in your hand good and just does not feel good. Retured it after a couple of days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Mouse for Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of the color on this. Very soft pastel that matches my desk decor! Would own one of each color if it made sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches my Microsoft surface laptop. It already comes with a battery and very easy to turn on and off - just pop it into curved position for on or flat for off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft - Arc Mouse Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. I purchased for my son and the adjustment feature is a nice add that other mice don't have. It is solid and doesn't feel hollow like most that are on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these mice, I have two and this one is for my Dad and his new Surface Laptop. The pack well and don't require a usb dongle to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're delighted that you love your Arc Mice. It's great to hear that they fit the needs of you and your father. Thank you for sharing your thoughts; we hope you continue to enjoy using your new mouse.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Three Stars for Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright...I just can't see why anyone would ever need a mouse. Especially a mouse this expensive for a Surface that you'll always be within touching distance of.

    No, I would not recommend this to a friend