Customer Ratings & Reviews
- Model:
- CZV-00051
- |
- SKU:
- 5859106
Customer reviews
Rating 4.6 out of 5 stars with 4494 reviews
(4,494 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers praise the Surface Arc mouse for its portability and sleek design. Many also appreciate its comfortable feel, convenient size, overall performance, and reliable battery life. However, some customers have expressed concerns regarding the smoothness of the scrolling function, the price point, and issues with right-clicking.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
LOVE the feel of this mouse compared to old school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchases, though I haven’t received my computer, I love the customer service received at the store and how quick and simple the process was of getting my computer and mouse.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Erica,
Thanks for sharing your experience with us! We're glad that Best Buy's Customer Service has been incredibly helpful so far, and look forward to you receiving your Surface device!
Kindly,
Victoria
Surface Customer Care
Rated 5 out of 5 stars
Cool Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is cool in the fact that it is battery operated, but, you do not have to remember to turn any toggle on off switches, just bend the mouse up for on or flat for off. Cool.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi David,
Thanks for the great shout-out. We're glad you're loving the innovative design of Surface Arc Mouse so far. We're proud to provide customers with this unique snap-flat feature, allowing for saving battery power, as well as impressive storage possibilities. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Rated 3 out of 5 stars
It's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, not too bad...maybe not worth the money. Really cool that you can snap it to make it flat and put it away but it's just a mouse...
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Sage
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you are pleased with your new Microsoft Arc Mouse. And, excited to learn you have enjoyed the added lay-flat feature! Its a real perk for any mobile workspace, and we're thrilled you have found your new device to be a benefit to your setup. Thank you for taking a few minutes to share your experience with us. We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
Rated 2 out of 5 stars
skip
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool mouse, but many times I have to reconnect to the computer using another mouse. Missed my return period.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
No, I would not recommend this to a friendRated 4 out of 5 stars
Decect mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no jad any issues with this mouse. It feels a little sensitive to pressure abd since it turns off as flatted, i try not to put too much pressure on it.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Sage
I would recommend this to a friendRated 4 out of 5 stars
Beautiful Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second microsoft mouse and I really like it. It has a great feel and the color is much nicer than the grey or black ones. If I had to give it a "con" it does hang onto stray cats hairs. Other than that, it is perfect.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 5 out of 5 stars
Great battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so convenient. Sometimes you forget to turn your mouse off but with this it's so easy to do so, you just collapse it and it turns off. Very convenient!
I would recommend this to a friendRated 5 out of 5 stars
Works greatly!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft surface accessories design getting better every day. Touch controls works pretty well. I had the previous generation and like it a lot, this one much better
I would recommend this to a friendRated 2 out of 5 stars
Looks nice and stylish... but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and stylish. But.... Not as functional as others for the same price point. I end up using the track pad more. I regret buying this
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
best mouse ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. i love the scroll feature at your fingertips and i hate when i have to go back an old fashioned style at this point.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
Nice mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a new type of mouse for me. I do like it, although it did take a little time to get used to. Works well with my Surface Pro 7.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
I would recommend this to a friendRated 3 out of 5 stars
Let down from the prior model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping for a redder red instead of this dull color. It looks better in the pictures for sure. Do to being BlueTooth, it has a bit of a delay because it is constantly going to sleep I guess. I like the side scroll on it, but don't like there is no scroll button that I used on the prior model to close browser tabs. Returning for the older model tomorrow. There is no lag when you have a dongle which this one doesn't. I am sure it is fine for a Surface, but the Surface has a USB to plug in a dongle also.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
No, I would not recommend this to a friendRated 1 out of 5 stars
Won’t work with Mac mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to try with my Mac mini computer. Shipment was a little delayed and I never go around to trying it out until a few days after the new year. It connects when bent but won’t stay connected as soon as you set it down. Looks like I’m past the return window so a bit dissapoined.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice looking, not very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking and great for traveling, although not very ergonomic, after a few hours of use you may feel some pain in the hand
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 1 out of 5 stars
Mouse sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this mouse, used it for a few days and returned it. It sucks. Does not fit in your hand good and just does not feel good. Retured it after a couple of days.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
My Favorite Mouse for Work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge fan of the color on this. Very soft pastel that matches my desk decor! Would own one of each color if it made sense
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 5 out of 5 stars
Love this mouse!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Matches my Microsoft surface laptop. It already comes with a battery and very easy to turn on and off - just pop it into curved position for on or flat for off.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 4 out of 5 stars
Microsoft - Arc Mouse Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. I purchased for my son and the adjustment feature is a nice add that other mice don't have. It is solid and doesn't feel hollow like most that are on the market.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 5 out of 5 stars
Christmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mice, I have two and this one is for my Dad and his new Surface Laptop. The pack well and don't require a usb dongle to use.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that you love your Arc Mice. It's great to hear that they fit the needs of you and your father. Thank you for sharing your thoughts; we hope you continue to enjoy using your new mouse.
Cheers,
Chuck
Surface Customer Care
Rated 3 out of 5 stars
Three Stars for Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright...I just can't see why anyone would ever need a mouse. Especially a mouse this expensive for a Surface that you'll always be within touching distance of.
No, I would not recommend this to a friend





