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Customer Ratings & Reviews

Model:
CZV-00051
SKU:
5859106
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Customer reviews

Rating 4.6 out of 5 stars with 4494 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers praise the Surface Arc mouse for its portability and sleek design. Many also appreciate its comfortable feel, convenient size, overall performance, and reliable battery life. However, some customers have expressed concerns regarding the smoothness of the scrolling function, the price point, and issues with right-clicking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 4,494 reviews
  • Rated 3 out of 5 stars

    Had to return just for the size.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse to work with but sadly for my hands it ran small. Otherwise a good bet. Had to return just for the size.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ergonomical and mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good feel and some nice color options. Only issue is sometimes you get right and left clicks mixed up but for the most part very responsive. Folds flat for travel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need return or exchange or replace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not working properly with my MacBook pro So I’m trying to return this

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an item that I wish I didn’t purchase…did not work good for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Travel mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a hard time switching from one device to another. I have to each time disconnect and connect the mouse. Other than that it is great to use and travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    edgy mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse takes some getting used to. It is light and the power on/ off function operates by either arching it ( on) or flattening it out ( off). Very futuristic.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept for j design. Only issue is it disconnect at times and this can get annoying especially when in the middle of something important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really impressed with the smoothness of the mouse, does what I need it to do. Much improvement...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I wanted to have it match my keyboard and pen. User friendly and easily connected automatically. Not like Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool design, weird mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just so thin. Theres nothing to grip on the sides, weird for me since i use a gaming mouse when not traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and convenient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and convenient. This is the second one I have bought…one for each child’s computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok mouse, sensitivity is pretty bad and doesnt work well on most surfaces. Doesn't feel right in my hand either. really small. Ended up using my own mouse instead

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry you've been experiencing some difficulty with your Surface Arc Mouse. This mouse should work well on most Surfaces as long as they are not reflective, or transparent such as glass, or a mirrored surface. We have some simple troubleshooting steps that you can try to set the sensitivity of the Surface Arc Mouse to suite your preferences here: https://support.microsoft.com/en-us/help/4023522.

      If you are still experiencing some unusual issues, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.

      We're always happy to help!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my surface pro the only thing I don't like is how easy and quickly it got dirty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the form factor, but there seems to be a flaw: right and left click are one giant button, so you can only press one at a time, it's proven useless on certain games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly reconnects when you curve it to turn on. Turns off when you lay flat. No issues whatsoever. Makes navigating much faster than trackpad. Buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is a lot like the mouse with max book! Love it works with finger swipes and not a rolling ball

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get it only if you like how it looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but not practical for long term use. Would definitely recommend it if you’re going for looks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse Hunt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it goes up down and sideways. Slim and compact but it did not fit comfortable in my hand. Had to return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a basic wireless mobile mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has smooth scrolling. Button placement is intuitive. Works as expected. This is the 3rd Microsoft Arc Mouse we have owned. They have taken a lot of abuse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and good quality. Works great and works at any surface!

    I would recommend this to a friend