Customer Ratings & Reviews
- Model:
- CZV-00051
- SKU:
- 5859106
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
No dongle needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that you don't need a dongle to use the mouse. I have 2 older models and I lost the dongle to 1 of them. I tried finding a replacement dongle but could not get one as they are specific to each device.
I would recommend this to a friendLove the design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the design of this mouse. It is perfect for traveling.
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very convenient easy to use sleek and stylish. great feel
I would recommend this to a friendHappy with the purchase, but the "scroll wheel"
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this flattens for easy travel, and doesn't require a dongle that I will surely lose (and on the Surface Pro, there aren't enough USB ports to go around anyway). Alas ... the "scroll wheel" section of this mouse is not quite as awesome as I'd hoped for, even after a week of getting used to it.
I would recommend this to a friendLOVE THESE!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite go to mouse. I have purchased three of these.
I would recommend this to a friendNew mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has taken a little bit to get used to, but I like it!
I would recommend this to a friendLove this mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design, it is very ergonomic. Comfortable to work with.
I would recommend this to a friendexcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a best portable mouse. It need two AAA battery. Easy to use.
I would recommend this to a friendGood Choice for mobile use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse like all the Surface mice before it. Wouldn’t want to use it every day as it’s small, but it’s just right for travel use.
I would recommend this to a friendFinally, a comfortable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is comfortable and tracks well. There is no switch. When you adjust it for use, it turns itself on. It found my computer in seconds. I have carpal tunnel and this mouse is the most comfortable I have ever use.
I would recommend this to a friendErgonomic and good battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to replace another mouse that was too flat and hurt my hand. This mouse works really well and I’ve gone months without having to replace the batteries. The Bluetooth connection is great also. It doesn’t disconnect/reconnect frequently like others I’ve purchased.
I would recommend this to a friendVery comfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse as an alternative to my Magic Mouse because I was getting hand cramps. This mouse is great! It's very comfortable for a bigger hand like mine, it's very smooth, and folds up to fit into a small pocket in a bag. I really love the mouse. Only reason for 4 stars is that the bluetooth is finicky sometimes and randomly disconnects for a couple seconds, but it comes right back. I'm not surprised because it is a Microsoft mouse paired to a Mac. But overall it's a great mouse!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're happy to hear that you're enjoying your Surface Arc Mouse! As for the Bluetooth, we hear you. We'll pass that information along to our team. In the meantime, you may find this troubleshoot page is just what you need: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-surface-mouse-and-microsoft-surface.
Kindly,
Victoria
Surface Customer Care
Works - Most of the Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth mouse is convenient, does not require a plug-in (dongle) and works most of the time when you learn to use it; there are not obvious buttons so there can be a learning curve to get used to the surface. My only complaint is that the buttons do not always work. I don't know why. When I plug my wi-fi mouse back in, I have no problems. I really don't want to you the only USB port for my mouse so I use this bluetooth mouse and the touchscreen when the mouse fails.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Greg,
Thanks for giving the Surface Arc Mouse a try. We're thrilled to hear that you're loving the convenience of the Bluetooth design! We're sorry to hear that you are experiencing some connections issues with your device, but know that we're here to help. We highly recommend troubleshooting your mouse on our support page: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. It could be as simple as restarting your PC to refresh the drivers, and checking on your mouse settings on your Surface device.
If you should still be experiencing any issues at all after troubleshooting, please don't hesitate to contact our support team here: https://support.microsoft.com/en-us/contactus/. They will be happy to get your Surface Arc Mouse performing optimally!
Kind regards,
Jessica
Surface Customer Care
Exellent little gray mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son was pleased and loved this mouse!! He was so happy.
I would recommend this to a friendShe saw this on tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had to buy for her . Great gift for any computer
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool, easy to use fits on pocket . Love it I have both colors
I would recommend this to a friendVery Sleek
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, very nice, battery life is good too.
I would recommend this to a friendMicrosoft Arc bluetooth mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent bluetooth mouse for my Windows and Apple computers. I have had 2 black color USB mice and I decided to go gray this time.
I would recommend this to a friendGreat mouse works well with my Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It works well with my Surface Pro 4. Haven't had any issues.
I would recommend this to a friendGreat mouse for single device use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this mouse so much, I bought 2! Hate the fact that I had to buy two. Would be so much better if it could be switched between multiple devices. Obviously I could go into device settings and switch bluetooth, but I just have a dedicated mouse for my work and personal computer. At least they're color matched? Otherwise, stays connected, moves smoothly, does what it's supposed to do.
I would recommend this to a friend