Customer Ratings & Reviews
- Model:
- CZV-00051
- SKU:
- 5859106
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.
This summary was generated by AI based on customer reviews.
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||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse! It is so easy to use and convenient.
I would recommend this to a friendNice Compact
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse for travel. Its slim and compact. I love the fact you don't have to use a dongle to connect to your PC laptop. Only thing it took me to figure out was how to turn on and off. You flex bend to turn on and flatten it to turn off
I would recommend this to a friendgreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very convenient easy to use sleek and stylish. great feel
I would recommend this to a friendexcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a best portable mouse. It need two AAA battery. Easy to use.
I would recommend this to a friendLove this mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design, it is very ergonomic. Comfortable to work with.
I would recommend this to a friendVery comfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse as an alternative to my Magic Mouse because I was getting hand cramps. This mouse is great! It's very comfortable for a bigger hand like mine, it's very smooth, and folds up to fit into a small pocket in a bag. I really love the mouse. Only reason for 4 stars is that the bluetooth is finicky sometimes and randomly disconnects for a couple seconds, but it comes right back. I'm not surprised because it is a Microsoft mouse paired to a Mac. But overall it's a great mouse!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're happy to hear that you're enjoying your Surface Arc Mouse! As for the Bluetooth, we hear you. We'll pass that information along to our team. In the meantime, you may find this troubleshoot page is just what you need: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-surface-mouse-and-microsoft-surface.
Kindly,
Victoria
Surface Customer Care
Nice mouse, takes some getting used to.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice mouse and easy to connect to the Microsoft computer without using the port for a wireless Bluetooth transmitter. The shape takes some getting used to because it does not have the sides like a traditional mouse.
I would recommend this to a friendMUST HAVE PURCHASE.. the last mouse needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the most amazing mouse I’ve ever used to-date. So easy. VERY “slick” modern look and functionality. A MUST purchase for anyone that uses a mouse.
I would recommend this to a friendNew mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has taken a little bit to get used to, but I like it!
I would recommend this to a friendWorks - Most of the Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth mouse is convenient, does not require a plug-in (dongle) and works most of the time when you learn to use it; there are not obvious buttons so there can be a learning curve to get used to the surface. My only complaint is that the buttons do not always work. I don't know why. When I plug my wi-fi mouse back in, I have no problems. I really don't want to you the only USB port for my mouse so I use this bluetooth mouse and the touchscreen when the mouse fails.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Greg,
Thanks for giving the Surface Arc Mouse a try. We're thrilled to hear that you're loving the convenience of the Bluetooth design! We're sorry to hear that you are experiencing some connections issues with your device, but know that we're here to help. We highly recommend troubleshooting your mouse on our support page: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. It could be as simple as restarting your PC to refresh the drivers, and checking on your mouse settings on your Surface device.
If you should still be experiencing any issues at all after troubleshooting, please don't hesitate to contact our support team here: https://support.microsoft.com/en-us/contactus/. They will be happy to get your Surface Arc Mouse performing optimally!
Kind regards,
Jessica
Surface Customer Care
Great mouse works well with my Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It works well with my Surface Pro 4. Haven't had any issues.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool, easy to use fits on pocket . Love it I have both colors
I would recommend this to a friendA great mouse.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the feel and ease of this mouse. I attempted to go back to a regular mouse after first losing this one due to a job change. i could not and had to get this one.
I would recommend this to a friendGreat mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatically paired with my surface as soon as I turned it on. Fast and responsive mouse.
I would recommend this to a friendLooks nice but lags
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a really cool feature to turn it on you have to bend it and then you can store it really easily its very sling but for my ipad it lags im guessing cause its not specifically for apple. Its nice though but i wouldnt buy another one.
No, I would not recommend this to a friendFantastic Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mouse. No bluetooth fob needed to connect with Windows10. Great for travel use
I would recommend this to a friendFinally, a comfortable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is comfortable and tracks well. There is no switch. When you adjust it for use, it turns itself on. It found my computer in seconds. I have carpal tunnel and this mouse is the most comfortable I have ever use.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fácil de usar e instalar, ergonomico y bonito, desliza fácilmente
I would recommend this to a friendTravel Mouse
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not cheap, but a great product for traveling! It collapses down flat making it easy to bring with you to meetings or when traveling.
I would recommend this to a friendYou will love this mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this bluetooth mouse for my Surface Pro 9. Lightweight and extremely accurate. Very compact when closed to use when out of the office also
I would recommend this to a friend