Customer Ratings & Reviews
- Model:
- CZV-00051
- SKU:
- 5859106
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Not Quite Ergonomic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a companion to my new Surface Laptop 2. I was under the impression the height of the arch may be adjustable; however, I was incorrect. The arch is a bit too high for the size of my hand, which leads to some uncomfortable hand and finger positions and discomfort. Definitely test the mouse out in-store before making the purchase online! Incidentally, I'm sure the mouse would be great for travel. It's responsive to multiple finger gestures, has a great look and feel, and is a really handy product. My only real qualm is that it clicks VERY LOUDLY.
I would recommend this to a friendI liked the last version best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not as big a fan of this version of the arc mouse. The buttons are not there and I like the feel of them. But it still works great and it’s nice that it folds flat for travel. I love the Bluetooth mouse option.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for your input on the device! We appreciate your honesty, and are glad that you're liking the mouse for it's portability and Bluetooth.
Kindly,
Victoria
Surface Customer Care
Good mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some getting use to with the arc, but no issues. Easy to connect to the computer as well.
I would recommend this to a friendMicrosoft - Arc Mouse - Lilac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects seamlessly through Bluetooth. Responsive with no lag time. Folds flat to turn off and store.
I would recommend this to a friendStylish, but has an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get many compliments for the interesting design and have no issue with it ergonomically. However, its bluetooth connection randomly disconnects several times a day. I reopen the bluetooth window to keep it going, but it is annoying and a time waster, so I'm not really sold.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Michael,
We apologize for the difficulties you've been having with your Surface Arc Mouse. We really appreciate you sharing your customer experience with us so far, and want to make sure this has been taken care of. Please reach out to us at [email protected], so we can look into what might be happening and get this fixed for you.
Kindly,
Victoria
Surface Customer Care
Surface Mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very long life on the battery. Warm inviting lilac color. Ease of use. Extremely quick to synch up with my laptop
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited you love the Lilac color option of your new Microsoft Arc Mouse! It's our favorite too, and, when combined with the easy-to-use interface and long battery life of your new device, creates one powerful, little tool. We're thrilled you are enjoying your time with it! Thank you for sharing your input, we appreciate your feedback!
Best,
Brad - Microsoft Customer Care
Great for my devices!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Everytime I purchase an addition mouse, this is the one that I get. I recommend this item to all.
I would recommend this to a friendWorth the money.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is expensive as heck however, the thing is really nice and worth a buy. Connects quickly and seamlessly; have not had any issues with that mouse.
I would recommend this to a friendGreat travel mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Arc mouse, I’ve had the generation prior for a few years now. Love that they fold and fit my hand perfectly. Only complaint so far (when compared to the prior generation) is that i can’t customize the scroll speed, I kind of liked thst on my old one. Other than that, super smooth and responds nicely to various movements and touches.
I would recommend this to a friendNot bad, but doesn't work for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw this at a business I frequent, so I thought I would get one (actually bought two). Great design in that it turns off when in "flattened" position, and stores great in soft tablet case. The problem I had with it was to get it to right click, I had to press the very right hand edge of the surface area. Pressing anywhere else away from that right edge produced a left click. Very annoying. The other "con" was that "scrolling" with this is produces much less travel than a scroll wheel. Wearing my index finger out moving up and down a document or page. I decided to return both of them and go with a more traditional style mouse. Too bad, too. Really liked the slim design, and I would have learned to live with the scrolling difference. Three stars because of the great design. Otherwise it would only be one star.
No, I would not recommend this to a friendMSGT/Retired/USMC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super mouse for the Surface Pro laptop! The design is fantastic and unique, great to travel with.
I would recommend this to a friendA++ Great Mouse from Microsoft!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Wireless Mouse from Microsoft! Fun and easy to set up and use. Highly recommend! A+
I would recommend this to a friendOverall a good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with the Arc Mouse, however, I have reverted back to my Magic Mouse 2. I run the mouse with a Mac Laptop and the trackpad is not compatible with Apple products in all ways like the Magic Mouse two. It is a smooth mouse but not perfect. Overall and good buy for a steep discount as compared to the Magic Mouse 2.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for giving the Surface Arc Mouse a try. It's true the Surface Arc Mouse was specifically designed to operate with the Microsoft Surface line. Thanks for leaving a positive review for us, even though you have found a device that is compatible with your device at home.
Kind regards,
Jessica
Surface Customer Care
smooth and effortless
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great unit, just hard to keep clean. I have found this to be smooth on most surfaces
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very easy to use and way better than the regular one
I would recommend this to a friendToo small
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too small for big hands. Should had returned but I am outside the return window. Idk how it got all these positive reviews lol.
No, I would not recommend this to a friendLove it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good easy to set with your surface tablet. Just bend it and it will connect easily. It is supper soft. Material is kind of rubbery but to rubbery kind of feels like soft sand. It is run by batteries. It connects fast with once you activate the mouse.
I would recommend this to a friendMost versatile mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best mouse for work from home. Easy to use and after use just slap and put it in bag for moving places. Will definitely recommend to a friend
I would recommend this to a friendPerfect for my day to day use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with this product I've had daily use with no problems
I would recommend this to a friendGreat device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it, but the design was extremely cool
I would recommend this to a friend