Customer Ratings & Reviews
- Model:
- 7MP-00011
- SKU:
- 4791700
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Arc Touch Surface Edition Mouse's portability, design, and Bluetooth connectivity. Many appreciate its comfortable shape, size, and excellent battery life, along with its responsiveness and compatibility with various surfaces. However, some users report issues with the scroll wheel's functionality. The price point is also a factor for some customers.
This summary was generated by AI based on customer reviews.
Constantly disconnects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from my computer about every five minutes and I have to turn the mouse off and then back on.
No, I would not recommend this to a friendreturned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up this mouse because it was marked down. I returned it due to the fact it would disconnect ever
No, I would not recommend this to a friendcompact for traveling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the size and the flexibility; and yet, it was way too small for my hand and had to return it.
No, I would not recommend this to a friend- Cons mentioned:Scroll wheel
scroll never worked properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.scroll never worked properly. scroll only works intermittently
No, I would not recommend this to a friend Mixed Reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any problems with this mouse, but I am not extremely happy with the overall build quality.
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. Works intermittent and have to turn off and on too much.
No, I would not recommend this to a friendLoses Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connection frequently drops and have to start over reconnecting.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello DDH26, Microsoft has a 2 year limited warranty on the Microsoft - Arc Touch Bluetooth Wireless Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you.
Not Very Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scrolling is not reliable, and it's not very comfortable.
No, I would not recommend this to a friendeh! Could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scroll key Doesn't always work consistantly. fit is okay
No, I would not recommend this to a friendDoes not work correctly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned...open box was purchased told nothing was wrong with it.
No, I would not recommend this to a friendGreat concept, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not perform to expectations. I decided to try this even after some similar negative reviews. This product is a great concept and feels o.k. in the hand. Just lost blue-tooth connectivity way too often - to the point that it is un-usable. Had to return the item.
No, I would not recommend this to a friendBT connections gets interrupted frequently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am using this mouse with a WIN10 Professional OS on a laptop. It's easy to handle, works smooth on any surfaces but the BT connection stalls regularly after some time. It will reconnect after I leave it sitting for a min or so, but its annoying.
No, I would not recommend this to a friendBluetooth Didn't work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So sorry I bought this item. I thought it would be great to have a totally wireless mouse but it doesn't work. Worst of all Best Buy won't do a thing! They don't stand behind their merchandise at all! Stinks and won't shop there again.
No, I would not recommend this to a friendGreat while connected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a previous version of this mouse that was not Bluetooth. When I purchased my new laptop I went with the newer Bluetooth version. Right out of the box it has problems connecting and staying connected. It was not reliable.
No, I would not recommend this to a friendDefective from the start
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product failed to function from the outset. Unfortunately I waited too long to use it with my new Surface Pro 4 (which I absolutely love!), so now I'm stuck with it. Not worth the risk buying this mouse.
No, I would not recommend this to a friendNot a good bluetooth mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Mouse does not function well. There were numerous lags and stalls of the mouse cursor when I was using it. These problems became so pervasive that I could no-longer use it. It is now an expensive paper-weight.
No, I would not recommend this to a friendThis mouse is garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is over priced and is terrible. I actually tried two before making this decision. It puts itself to "sleep" and is very unpredictable. You have to turn it off then back on again for it to work.
No, I would not recommend this to a friendHorrible!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a brand new laptop with this mouse and worked for couples hours. I swap for another one and the same thing happened. So I swap for another arc mouse with the chip on it and works perfectly.
No, I would not recommend this to a friendIt does not work on Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the version for windows 10 but I have tried plenty of times with my laptop and nothing happens. The odd part is that works on mac and on other windows but not on 10 that is my work tool.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello amoreau, the Microsoft - Arc Touch Bluetooth BlueTrack Mouse does work with Windows 10. Microsoft has a 3 year limited warranty on the Microsoft - Arc Touch Bluetooth BlueTrack Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you.
Product had horrible performance. Synching issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From day 1 the product illustrated poor performance in synching with the ASUS. Googled several reviews and found all reported problems and poor performance. Not at all worth the money.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Hockey, Microsoft has a 3 year limited warranty on the Microsoft - Arc Touch Bluetooth BlueTrack Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you.