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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2279 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Arc Touch Surface Edition Mouse's portability, design, and Bluetooth connectivity. Many appreciate its comfortable shape, size, and excellent battery life, along with its responsiveness and compatibility with various surfaces. However, some users report issues with the scroll wheel's functionality. The price point is also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,279 reviews
  • Rated 5 out of 5 stars

    Great Wireless Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have gotten this mouse it has been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slim form factor and it shuts off when flattened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BT Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very innovative for a Blue Tooth Mouse, I like it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received as descried and perfect customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing for the Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever . ... Wouldn't have anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast and form fitting. Love the click it makes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Designed Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and was excited about the wireless mouse. It did not work very well or for very long. It got stuck. I returned it and got a replacement. It also malfunctioned. SMH

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent scrolling feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is sleek and provides excellent hand support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the use and funcuality of the mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great portable mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is ok for a portable mouse. I do have connection issues every now and then with the bluetooth. I would also prefer it had side buttons for page advance. Over all an average mouse in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is stylish and it has almost no weight.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with Win 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse doesn't work with Windows 7 laptops. Since it is a Microsoft product and Windows 7 is still their most widely used operating system, it would be nice to see the Win 8+ requirement more prominently stated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth technology inconsistent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the device for more than 14 days and then it stopped working. The Bluetooth wireless connection will not connect at all to anything (ie... laptop computers) took it back and couldn't exchange for anything.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Ruff, Microsoft has a 3 year limited warranty on the Microsoft - Arc Touch Bluetooth Mouse . For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Cons mentioned:
    Scroll wheel

    Rated 1 out of 5 stars

    The best thing about this mouse is the blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse because of a referral, but unfortunately the two (2) week return policy doesn't give enough time to experience some of the problems that I have had. Problems I have had (1) occasionally when I move the mouse across the mouse pad the cursor doesn't move (2) when scrolling sometimes it works and sometimes it doesn't and the only way I can make it work again is to turn the mouse off and then turn back on again and it works for a period until the scrolling stops again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not stay connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with my new Dell laptop but the thing would never stay connected. After trying to use it for a few days and contacting customer service I ended up returning it does not work with Dell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my surface obviously but I was under the impression it would have more shortcuts such as go back to the previous page and others when trying to use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for 30 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool mouse however after a month it stopped working. The flattening mechanism wasn't the greatest for an electronic devise.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a t100 and love the tablet but it only has 1 USB port so I wanted a blue tooth mouse. This one is over priced and not a good mouse at all

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 2 out of 5 stars

    Panning in AutoCAD & Revit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is great except for one thing...center "wheel" does not depress properly to pan across drawings in CAD & Revit...big deterant!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the mouse but had to return it because I did not have to use it. Very nice addition though I will reconsider buying if my use of the surface pro 5 increases.

    I would recommend this to a friend