Customer Ratings & Reviews
- Model:
- E6W-00001
- |
- SKU:
- 2265102
Customer reviews
Rating 4.4 out of 5 stars with 2279 reviews
(2,279 customer reviews)Rating by feature
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Arc Touch Surface Edition Mouse's portability, design, and Bluetooth connectivity. Many appreciate its comfortable shape, size, and excellent battery life, along with its responsiveness and compatibility with various surfaces. However, some users report issues with the scroll wheel's functionality. The price point is also a factor for some customers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Nice Mouse, connection issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing my previous version that lasted 5 years. Being a Bluetooth mouse, had some challenges with my outdated computer connecting. Aside from that, the mouse is great.
This review is from Microsoft - Arc Touch Bluetooth Wireless Mouse - Gray
I would recommend this to a friendRated 3 out of 5 stars
It's okay but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest complaint with this is that it will often disconnect from your pc even while using it - it can be a bugger to get it connected in the first place.
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
I would recommend this to a friend- Pros mentioned:Design
Rated 2 out of 5 stars
Nice design but had issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the overall design and feel. However, the device would continually lose the blue tooth connection.
This review is from Microsoft - Arc Touch Bluetooth Wireless Mouse - Gray
I would recommend this to a friend - Pros mentioned:Portability
Rated 2 out of 5 stars
better buy normal mouses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is good and portable, but better the classic mouses..i dont know why, but couldnt get used to this..
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 2 out of 5 stars
Compact but buggy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse for its compact size. When it works its great but it's buggy, especially the scroll feature.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Benj, Microsoft has a 2 year limited warranty on the Microsoft - Arc Touch Surface Edition Mouse . For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you.
Rated 3 out of 5 stars
Rather novel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My issue with this mouse is that it continues to disconnect regularly from bluetooth. I'm not sure why. For the price, I wouldn't buy again.
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
convenient but a bit glitchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fact that it lacks need for a USB dongle, but it occasionally looses connectivity and the button sensitivity is hard to guage.
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work with MS Windows 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I explained my intended use to the sales advisor he neglected to mention that a Bluetooth mouse only works with Windows 8 and higher.
No, I would not recommend this to a friend- Pros mentioned:Design
Rated 2 out of 5 stars
not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it;s nice that it lays flat in the computer case but the wheel on the mouse sucks
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
No, I would not recommend this to a friend Rated 1 out of 5 stars
Barely worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. It barely worked. Had to keep pressing the reset button to keep it working...if working means not functioning as a mouse.
This review is from Microsoft - Arc Touch Bluetooth Wireless Mouse - Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
Poor performing mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes intermittently without recovery. I should have checked online for comments before I bought it. Microsoft has no posted fix.
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Rltga47, Microsoft has a 3 year limited warranty on the Microsoft - Arc Touch Bluetooth BlueTrack Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you.
Rated 3 out of 5 stars
it's just OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this product is ok, not great. the apple equivalent is much better, but obviously not usable on a windows device
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
No, I would not recommend this to a friendRated 3 out of 5 stars
Not good with mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time my computer went to sleep or I turned the mouse off, I would have to repair the mouse and computer.
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
No, I would not recommend this to a friend- Cons mentioned:Scroll wheel
Rated 1 out of 5 stars
not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse and after a few weeks the scrolling stopped in order to make it work again I returned to the original position then to the working position and I have been dealing with that since that time, for that, I would not recommend this product.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Very difficult to use, but looks cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I actually returned this item. It is supposed to be ergonomic, but I had difficulty using it when used to a rounder mouse.
No, I would not recommend this to a friendRated 3 out of 5 stars
Didn't play nice with Logitech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, but it didn't play nice with my Logitech keyboard. Both the mouse and keyboard kept disconnecting.
No, I would not recommend this to a friendRated 3 out of 5 stars
Arc mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My mouse is a bit challenging to get used to. I have to turn it off and back on at least once a day.
I would recommend this to a friendRated 3 out of 5 stars
Worked fine but not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine but in the end decided to return and go with more traditional mouse (ms desktop 4000 series).
This review is from Microsoft - Arc Touch Bluetooth BlueTrack Mouse - Gray
No, I would not recommend this to a friendRated 1 out of 5 stars
Drains the battery in a day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and it drains the battery in a day. This is an expensive product for the low reliability.
No, I would not recommend this to a friendRated 3 out of 5 stars
ok but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped with two dead batteries. Also the scroler's responsiveness is poor. makes the scroll unreliable
No, I would not recommend this to a friend




