Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $39.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 2279 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Arc Touch Surface Edition Mouse's portability, design, and Bluetooth connectivity. Many appreciate its comfortable shape, size, and excellent battery life, along with its responsiveness and compatibility with various surfaces. However, some users report issues with the scroll wheel's functionality. The price point is also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,279 reviews
  • Rated 3 out of 5 stars

    Nice Mouse, connection issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my previous version that lasted 5 years. Being a Bluetooth mouse, had some challenges with my outdated computer connecting. Aside from that, the mouse is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay but....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint with this is that it will often disconnect from your pc even while using it - it can be a bugger to get it connected in the first place.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Nice design but had issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the overall design and feel. However, the device would continually lose the blue tooth connection.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    better buy normal mouses

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good and portable, but better the classic mouses..i dont know why, but couldnt get used to this..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Compact but buggy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mouse for its compact size. When it works its great but it's buggy, especially the scroll feature.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Benj, Microsoft has a 2 year limited warranty on the Microsoft - Arc Touch Surface Edition Mouse . For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    Rather novel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue with this mouse is that it continues to disconnect regularly from bluetooth. I'm not sure why. For the price, I wouldn't buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    convenient but a bit glitchy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact that it lacks need for a USB dongle, but it occasionally looses connectivity and the button sensitivity is hard to guage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with MS Windows 7

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I explained my intended use to the sales advisor he neglected to mention that a Bluetooth mouse only works with Windows 8 and higher.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it;s nice that it lays flat in the computer case but the wheel on the mouse sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Barely worked.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it. It barely worked. Had to keep pressing the reset button to keep it working...if working means not functioning as a mouse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor performing mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes intermittently without recovery. I should have checked online for comments before I bought it. Microsoft has no posted fix.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Rltga47, Microsoft has a 3 year limited warranty on the Microsoft - Arc Touch Bluetooth BlueTrack Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 3 out of 5 stars

    it's just OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is ok, not great. the apple equivalent is much better, but obviously not usable on a windows device

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good with mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time my computer went to sleep or I turned the mouse off, I would have to repair the mouse and computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 1 out of 5 stars

    not good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse and after a few weeks the scrolling stopped in order to make it work again I returned to the original position then to the working position and I have been dealing with that since that time, for that, I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very difficult to use, but looks cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually returned this item. It is supposed to be ergonomic, but I had difficulty using it when used to a rounder mouse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't play nice with Logitech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, but it didn't play nice with my Logitech keyboard. Both the mouse and keyboard kept disconnecting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Arc mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mouse is a bit challenging to get used to. I have to turn it off and back on at least once a day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked fine but not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine but in the end decided to return and go with more traditional mouse (ms desktop 4000 series).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drains the battery in a day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and it drains the battery in a day. This is an expensive product for the low reliability.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok but not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped with two dead batteries. Also the scroler's responsiveness is poor. makes the scroll unreliable

    No, I would not recommend this to a friend