Customer Ratings & Reviews
- Model:
- E6W-00001
- SKU:
- 2265102
Rating by feature
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Arc Touch Surface Edition Mouse's portability, design, and Bluetooth connectivity. Many appreciate its comfortable shape, size, and excellent battery life, along with its responsiveness and compatibility with various surfaces. However, some users report issues with the scroll wheel's functionality. The price point is also a factor for some customers.
This summary was generated by AI based on customer reviews.
I like the idea, just not the product so much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea, not good in practice. Miss the roller ball, very jump. the roller ball replacement is not smooth at all.
No, I would not recommend this to a friendLags randomly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when I bought my Surface Pro 4 and it has not performed well at all. The mouse once connected will randomly just start lagging and jumping across the screen. I then purchased a Logitech M535 Bluetooth mouse and that one works perfectly. ...and yes I changed the batteries on the Microsoft one just to be sure it wasn't the issue.
No, I would not recommend this to a frienddoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call customer service Microsoft does not have available drivers for it to work properly
No, I would not recommend this to a friendBluetooth is unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse and have used the RF version for over 6 years until it died. So I replaced it with this Bluetooth version and while it feels nice and works smoothly, it loses the BT connection every 15 minutes or so and is totally useless. Some of that may be Windows 10, but regardless, I returned it and got the RF version.
No, I would not recommend this to a friend- Pros mentioned:Size
Not a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hopeful this product would be the perfect compact (flat) mouse for storage on the go. That was correct, BUT it does not remain blue tooth connected. While in use, all of a sudden, the mouse icon does not move on then screen. I am very disappointed in this product.
No, I would not recommend this to a friend - Cons mentioned:Scroll wheel
Too stiff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't care for this mouse. It didn't scroll smoothly. I played with the controls, but couldn't get it to work, it's choppy. The buttons weren't sensitive enough. Had to push too hard in my opinion. I returned it and got a Bluetooth scroll mouse from logitech.
No, I would not recommend this to a friend It's okay. Sometimes it stops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stops sometimes and I have to flatten it out and bend it again to get it to work.
No, I would not recommend this to a friendNot bad if it is on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad if you catch it on sale, but the newer version is better.
I would recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a big fan of this product. I would much rather just use the touch screen or the pen.
No, I would not recommend this to a friendBad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $75 it should not be such a nightmare trying to pair the mouse with your laptop.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there, For tips and assistance with pairing your Arc Mouse, please visit: https://www.microsoft.com/hardware/en-us/d/arc-touch-bluetooth-mouse . We apologize for any frustration this has caused and hope this was helpful to you.
Not the product I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it just disconnects. Probably some issue with the Bluetooth chip
No, I would not recommend this to a friendNot necessary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't care for this mouse one bit. I should've gotten a traditional wireless mouse.
No, I would not recommend this to a friendNo sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not sync with my desktop, cool color, great feel, but wouldn't work.
I would recommend this to a friend- Pros mentioned:Portability
It's a great idea, but it doesn't work right.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea that it could flatten out, making it more portable. I was using it with my tablet and the bluetooth kept disconnecting and connection. It was super distracting. In one of my apps, once it disconnect, it takes me back to page 1.
No, I would not recommend this to a friend Not the most responsive or accurate mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is awkward and the cursor skips around uncontrollably.
No, I would not recommend this to a friendUseless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not comfortable or efficient to use. I returned it. Using an old Logitech.
No, I would not recommend this to a friendPurchased this to go with the Asus 2-1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse to go with the 2-1 Asus, but they didn't play well together. The mouse skipped and the curser was fast, despite altering the settings. I purchased this after really enjoying the one I used that was paired for surface book. This one didn't pair up well with this product.
No, I would not recommend this to a friendwouldn't hold a connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.used it on my lenovo yoga 900. would not maintain a connection. had to repair it almost constantly even with telling the laptop tp keep the BT connection alive it wouldn't maintain a connection. maybe it would've worked better on a surface but didn't play well with a win10 laptop
No, I would not recommend this to a friendGood mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse from microsoft connected instantly to surface pro
I would recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not as responsive as I expected. It works though
No, I would not recommend this to a friend