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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $69.99

Customer reviews

Rating 4.4 out of 5 stars with 2279 reviews

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Rating by feature

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Arc Touch Surface Edition Mouse's portability, design, and Bluetooth connectivity. Many appreciate its comfortable shape, size, and excellent battery life, along with its responsiveness and compatibility with various surfaces. However, some users report issues with the scroll wheel's functionality. The price point is also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,279 reviews
  • Rated 3 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lose the Bluetooth all the time functions poorly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    An OK mouse for my Surface Pro 4...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is easy to connect and works OK sometimes. It has a tendency to lose mouse pointer focus while scrolling pages on my Surface Pro 4 quite a bit. There may be a better matching mouse for the Surface Pro computers. Other than that, it is an OK mouse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Well... bluetooth...?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It basically work fine, connect to my note PC immediately once turn on. But I also encounter scroll touch does not work sometime. I tryed to re-stall drivers and no change. I just need to turn off and on mouse again but it is a bit annoy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Goes idle too often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Displeased with this in that it goes to 'sleep' and I have to flip off and then back on to restart and find the pointer to continue working. It stops even during use. Considering returning even tho I do like the feel of it during use.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for the impatient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was constantly having to turn the Bluetooth off and on for this. My computer was constantly searching for the device. It didn't work half the time when it was connected. I tried new batteries even and that didn't help. I was disappointed, unfortunately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Portability

    Rated 5 out of 5 stars

    Great mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is so easy to set up! As soon as I turned it on the first time, it was already in pairing mode. Just turn on Bluetooth on the Surface Pro, and it immediately saw it and asked to pair. Pairing was flawless. Mouse feels good in the hand, works on every surface possible, and the middle touch scrolling works amazingly well. I was pleasantly surprised. This mouse was well worth the price tag.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could not get the Arc Touch Mouse to work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several Microsoft Arc Touch Mouse over several years. This particular model would not work on my computer even though I got the message that it had synced. I had to return it and get the older model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not very use friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is very beautiful but at the same time very impractical in its use. I for one felt that I was at a disadvantage due to short fingers. The structure and button options are not very use friendly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Losing mouse if need to work all day with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 2 hours of use, the mouse locks up, and stays that way for about 5 min., it also goes thru batteries fast like maybe aweek.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 1 out of 5 stars

    Incompatible with Windows 7!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is incompatible with Windows 7! The center scroll area is smooth and difficult to locate with your fingers without looking. Avoid this mouse!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Solid, Portable, Bluetooth Mouse - Feels Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into several local stores and tried all the mouses (mice? lol) they had to see how some of these newer models fit in my hands. Surprisingly, the only model that really jumped out at me was this arc touch from Microsoft, and thats going from the feel, not the aesthetics. I shopped hard to find the best price for the mouse online, because no way i was going to pay the other box store's 80$ price tag, and Best Buy had the best price on the current models, even after searching for a few hours. My only complaint would be the occasional lag when first picking it up, but that is all bluetooth devices, so i cant really hold it against it. That said, the Microsoft Arc Touch is the most responsive bluetooth mouse I have ever used. It fits nicely in a pocket or backpack, and when you snap it into action it almost immediately connects and is ready to use. I know this is not ideal for an everyday mouse, but i have enjoyed using it as one. Although clearly designed for portability and minimalistic footprint, I really like the way the mouse feels in my hand

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an original usb Arc mouse that worked flawlessly. This bluetooth version loses signal about every 5 minutes. I only uses it when I have the patience to keep activating it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Exceptional Design but not comfortable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The angle of that you must keep your hand at the adequately use the mouse buttons is very uncomfortable. This seemed different on the non-bluetooth version which I loved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great but easy to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scrollbar is still buggy and lots of usability issues. Everytime scrollbar stops working had to straighten the mouse(Turn-Off) and tilt again (Turn-on).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt work for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item as it didn't work with our computer. It also was not nearly as comfortable as we thought it should have been.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a wild to find it on my laptop and after that it keeps dropping the connection then reconnect. Not very happy with it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Cool, Microsoft has a 3 year limited warranty on the Microsoft - Arc Touch Bluetooth BlueTrack Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 2 out of 5 stars

    Had to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this with my Yoga 900 and had to return it. It would loose the paring with the bluetooth about once every half hour.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Bluetooth mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth is very ergonomic but review the system you have it only works with window 8

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this with my yoga, it kept turning off and disconnecting. Very annoying. I stopped even trying to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very glitchy - I am returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the arc mouse with USB and it has been great so I thought I would update to the bluetooth version, bad idea. The mouse loses connectivity every few minutes and must be turned off and then on again (yes, I changed batteries and have upaired/repaired the device). I am returning and will try another one to see if this is just a bad mouse or if the overall product has problems.

    No, I would not recommend this to a friend