Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2708 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,708 reviews
  • Rated 5 out of 5 stars

    Solid Performer!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike any mouse I have ever used and very comfortable and used a lot while I traveled on planes

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Brett,

      We're glad that your new Arc Touch Mouse is comfortable and portable enough to fit your needs. Thank you for sharing your thoughts; we hope you enjoy using it.

      Cheers,
      Chuck
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Returned, not sensitive enough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while on the road for a project with a lot of mouse work, but it didn’t work as well as a cheaper $20 mouse. I liked the flat profile but the Bluetooth part sits on the outside (magnetically) and could easily be lost. So I returned it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi George,

      Thank you for taking the time to leave feedback about your experience with your Arc Touch Mouse. We're sorry to hear that your experience was less than what we've come to expect from our products, and that you ended up returning your Arc Touch Mouse. We'll be sure to pass your feedback on to the rest of our team, and we hope that your new accessory is working out well for you.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nice mouse for laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a travel mouse, but a rechargeable battery would be preferable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to replace my Bluetooth arch touch mouse. I miss the Bluetooth feature, yet this is a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Mouse Fail

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted one of these since they were introduced. I bought this on sale for my girlfriend to use with her laptop. She tried to use it for a few weeks and finally got her old mouse back and told me to try it. I used it for a couple of weeks with great frustration. I could not recommend the Arc Touch based on the one we have. The scroll plate doesn't work very well and it doesn't even click easily. Double-clicks are even worse. The simplest things, like opening an email became inconsistent, problematic, and sometimes difficult. I hope this is just a lemon. It is still a cool mouse that flattens nicely for travel in a laptop case. Too bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth? I mean it's 2021, no?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it. Would be nice if it was bluetooth enabled

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not my favorite mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the most comfortable mouse for my hand. The best thing I about this mouse is that it is easy to travel with since it folds flat. However, that being said, I no longer use this one due to comfort and have purchased another mouse to use when traveling.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We are sorry to hear that this was the case, but we are glad you were able to find a mouse better suited to your needs. Thanks for your honesty!

      Best,

      Amanda
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Easy to carried, great desing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 of them, and I will continue use them, awesome for travelers..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you're enjoying the Arch Touch Mouse so much that you own three! We're also fans of how this mouse goes flat when its off, making it easy to travel with. Thanks for the great shout and we hope you continue to love your Arch Touch Mouse!

      Cheers,

      Rebecca
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Seems to be good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this mouse to go wth his MacBook Pro for school because it folds flat and can fit in his case. So far, it is holding up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of this mouse it amazing. I bought it for my Mom to use on her new computer...she loves it! I’m going to purchase my own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool looking mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design and easy setup. The middle"wheel" for scrolling takes some getting used to though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy if you have Windows 10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch strip will not work. Hard to believe Microsoft would not make sure that their peripherals would work with an OS upgrade. And no fix available that I could find. Very disappointed. Luckily I am in my free return period because it is going back. Maybe try the bluetooth version. Not sure what to do because I have been using this type of mouse for years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, great touch scroll. Sleek color and durable for use anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arc mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very unique. I have large hands but even though this mouse isn't very large it is still comfortable to use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the community! We're thrilled the Arc Touch Mouse has been an excellent fit for you so far. We work hard to create innovative designs like the Arc Touch Mouse which are both portable, and comfortable, allowing you to accomplish all your important day-to-day tasks!

      We hope you continue to enjoy!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good and elegant

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars if it has Bluetooth connectivity too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Mouse review

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, little strange with the clicking though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the folding action for arc support. Love how easy to travel and has snall usb

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The added lay-flat technology of your new Microsoft Arc Touch Mouse is truly remarkable, creating the perfect workspace travel companion. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes to share your experience with us. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Small a unique

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and great when traveling. Will definitely recommend this item for those who travel as it fits nicely in any pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to help with wrist pain and it really works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mice

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supreme mice. Awesome connection and great product . Good performance too

    I would recommend this to a friend