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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2708 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,708 reviews
  • Rated 5 out of 5 stars

    Blue tooth mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for use with the surface tablet.the blue tooth works great. For sure bit this if you have a tablet and don't like the touch pad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Mouse Fail

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted one of these since they were introduced. I bought this on sale for my girlfriend to use with her laptop. She tried to use it for a few weeks and finally got her old mouse back and told me to try it. I used it for a couple of weeks with great frustration. I could not recommend the Arc Touch based on the one we have. The scroll plate doesn't work very well and it doesn't even click easily. Double-clicks are even worse. The simplest things, like opening an email became inconsistent, problematic, and sometimes difficult. I hope this is just a lemon. It is still a cool mouse that flattens nicely for travel in a laptop case. Too bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    mrs.Landers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse for grandson's computer he has enjoyed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supreme mice. Awesome connection and great product . Good performance too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and accurate. This mouse connects quickly and works effortlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Returned, not sensitive enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while on the road for a project with a lot of mouse work, but it didn’t work as well as a cheaper $20 mouse. I liked the flat profile but the Bluetooth part sits on the outside (magnetically) and could easily be lost. So I returned it.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi George,

      Thank you for taking the time to leave feedback about your experience with your Arc Touch Mouse. We're sorry to hear that your experience was less than what we've come to expect from our products, and that you ended up returning your Arc Touch Mouse. We'll be sure to pass your feedback on to the rest of our team, and we hope that your new accessory is working out well for you.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I a good product I bought one for myself Like it very much bought one for my mother for Mother's Day gift. I love the fact no mouse pad is needed for this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to replace my Bluetooth arch touch mouse. I miss the Bluetooth feature, yet this is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stealth mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So sleek and works perfectly. No Surface should be without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the folding action for arc support. Love how easy to travel and has snall usb

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The added lay-flat technology of your new Microsoft Arc Touch Mouse is truly remarkable, creating the perfect workspace travel companion. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes to share your experience with us. We appreciate your insight!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 2 out of 5 stars

    Not a great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really cool but when it comes to function, it falls short. Hard to use and precision is not very good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice mouse for laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a travel mouse, but a rechargeable battery would be preferable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Mouse review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, little strange with the clicking though.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to carried, great desing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 3 of them, and I will continue use them, awesome for travelers..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you're enjoying the Arch Touch Mouse so much that you own three! We're also fans of how this mouse goes flat when its off, making it easy to travel with. Thanks for the great shout and we hope you continue to love your Arch Touch Mouse!

      Cheers,

      Rebecca
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    5 stars!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mouse its supper sheek and extremely effective. Awesome job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not my favorite mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the most comfortable mouse for my hand. The best thing I about this mouse is that it is easy to travel with since it folds flat. However, that being said, I no longer use this one due to comfort and have purchased another mouse to use when traveling.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We are sorry to hear that this was the case, but we are glad you were able to find a mouse better suited to your needs. Thanks for your honesty!

      Best,

      Amanda
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to help with wrist pain and it really works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars if it has Bluetooth connectivity too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this mouse to go wth his MacBook Pro for school because it folds flat and can fit in his case. So far, it is holding up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of this mouse it amazing. I bought it for my Mom to use on her new computer...she loves it! I’m going to purchase my own.

    I would recommend this to a friend