Customer Ratings & Reviews
- Model:
- RVF-00052
- SKU:
- 1261563
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Works OK
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse can be a little sensitive and tricky to use.
I would recommend this to a friendoften not roll up and down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sometime roll down and up function is not working, but shape is wonderful (flat one and adjustable)
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry to hear that you've been running into troubles with your Arc Touch Mouse. Our team would be happy to look into this for you. Please send an email to [email protected], and we can help you out.
Kindly,
Victoria
Microsoft Customer Care
- Cons mentioned:Bluetooth
Amazing but quit working in 5 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing but only worked for less than 5 months once the bluetooth dongle quit working. Not sure if I can get it replaced or if I am out of luck.
No, I would not recommend this to a friend Looks Good, Not Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the sleek look and the bendable mouse created here. The problem started with regular usage. It's just not a good mouse.....Mostly ergonomically and functionally. The scroll mechanism is the worst part of this mouse. It is not responsive and you wind up conceding using the mouse pointer for all scrolling. This was reason enough for me to return it.
No, I would not recommend this to a friendIt's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well but it was too small for my hand. I felt my hand cramping at times. Returned it.
No, I would not recommend this to a friendlooks great works poorly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a really slick looking concept, but extremely poorly executed. The pointer function does work well on multiple surfaces, but the responsiveness is poor. Mouse movement is not smooth. The worst feature is the button response. You have to really press to cause a mouse click extremely annoying.
No, I would not recommend this to a friendUgh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it two weeks and my new puppy ate it. I was relieved to see it go. The excuse I needed to get a different mouse.
No, I would not recommend this to a friendGreat when it works.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product but wish the Mose would not freeze up and stop working. The batteries are fine so that isn't the issue.
No, I would not recommend this to a friendCool mouse style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Styling is cool, functionality is ok. Sometimes have to turn it off to get the finger track to work.
No, I would not recommend this to a friend- Cons mentioned:Connection
Great if it worked.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not connect to my computer. Manufactured damaged. Shame, cause it was so comfortable to hold for individual who suffer from carpal tunnel syndrome.
No, I would not recommend this to a friend works great until battery cover breaks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great but flex opening broke battery cover from opening mouse
No, I would not recommend this to a friendcute idea
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.but i couldn't get used to the form factor. more of a gimmick
No, I would not recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It functions well and smooth but you really need to have it on a desk to get its full potential
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Until it doesn't. Worked for about two months. Hardly used it. Now nothing, doesn't work at all.
I would recommend this to a friendHard to get used to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take it back because it was hard getting used to!!
No, I would not recommend this to a friend- Cons mentioned:Scroll wheel
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a very poor experience with this mouse. Scrolling doesn't work well and even worse, it completly stops working after a few minutes. I had to exchange it a few times but it never worked properly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you are having difficulties with your new Arc Touch Mouse. We would very much like to be of assistance to get your device running the way it should. From the issues you described, your mouse may simply be in need of an update which you can find on our support page here: https://www.microsoft.com/accessories/en-us/products/mice/arc-touch-mouse/rvf-00052#techspecs-connect.
For the scrolling issue you mentioned, you might consider adding certain programs to your scrolling assistance list by following the steps here: https://support.microsoft.com/en-us/help/4034341/accessories-mouse-troubleshooting-difficult-to-scroll-in-some-programs.
This should help you create a more optimal scrolling experience.
Should you still be experiencing any further problems with your device, our support team would be more than happy to help you. You can contact them by visiting this link: https://support.microsoft.com/en-us/contactus/.
Thank you for sharing your honest experience with the Arc Touch Mouse, we hope that this helps!
Kindly,
Jessica
Microsoft Customer Care
- Cons mentioned:Scroll wheel
Returned it the next day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the scrolling functionality and it was hard for me to click frequently. I had to return it back the following day and instead got myself the logitech dual wireless mouse that I enjoy using.
No, I would not recommend this to a friend fun gimmick meh in practice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a mediocre wireless mouse. Build quality feels good.
No, I would not recommend this to a friendit is OK easy to take with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got 2 one BT and one with a plug. they work ok need to get use to the way of holding it
I would recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse worked as advertised but was ergonomically uncomfortable.
No, I would not recommend this to a friend