Customer Ratings & Reviews
- Model:
- RVF-00052
- SKU:
- 1261563
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
dont waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.aggravating mouse!!-comes with no software to program it---Logitech stuff way out preforms this junk. Had many issues with the middle scroll button not working correctly, problems grabbing corners of dialogue boxes,complete overpriced disappointment.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you've run into a few minor issues with the Arc Touch Mouse. You can reach out to our team at [email protected] for assistance.
Kindly,
Victoria
Microsoft Customer Care
Good design, nominal functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bit buggy, need to repair often by straightening and then bending again.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for providing your honest feedback with the community. Based on your review, it might be possible that your Arc Touch Mouse is in need of a simple update. To troubleshoot for updates and more, follow instructions here: https://support.microsoft.com/en-us/help/4033308.
If you should encounter any questions, our support team is always happy to get you up-and-running with any of your devices! Feel free to contact them here: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Microsoft Customer Care
- Cons mentioned:Bluetooth
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this mouse was Bluetooth and is not you still have to use the usb plug in to your computer And a have a prosurface and only has one port So I can’t use anything else So I’m not satisfied at all
No, I would not recommend this to a friend decent wireless mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a decent little mouse; not quite as good as a bluetooth mouse but still good value for the dollar.
I would recommend this to a friendGood sleek design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Button is kind of stiff but overall a good product
No, I would not recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended product..................................
I would recommend this to a friendWish I new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the email didnt tell me what it was that I purchased its hard to review it
No, I would not recommend this to a friendWorks fine with my surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish that I did not have to use my usb slot, but i like this mouse.
I would recommend this to a friendAwkward
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The small shape was to small but folding very convenient
I would recommend this to a friendGood mouse but not for large hands.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good quality mouse, but for ones with larger hands, its not so good.
I would recommend this to a friendGood mouse for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it is Bluetooth, so no wires cluttering up my desk any further.
I would recommend this to a friendNot that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is not great. You need to adjust to it.
No, I would not recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had bad experience. Batteries overheated and stopped working.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are so sorry to hear that this is the experience that you had with the Arc Touch Mouse. We have reported this to our team, and apologize for the inconvenience. Thank you for bringing it to our attention.
Kindly,
Victoria
Microsoft Customer Care
Returned Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned item because I didn't like how it felt to my hands.
I would recommend this to a friendMouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great until I had to use more than 1 monitor
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Karli,
Thanks for leaving us your honest feedback. We want our customers to have the best experience with our devices, and we're sorry to hear that your time so far with the Arc Touch Mouse hasn't been up to par. This issue seems odd since your mouse should be able to move seamlessly between displays. We recommend contacting our support team, and telling them a little bit more about the issues you seem to be experiencing so they can troubleshoot, and hopeful get your mouse working properly.
Our support team can be reached here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Microsoft Customer Care
Not enough arch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact but not a high enough arch for using the mouse all day
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. Its just ok. No horizontal scroll......
No, I would not recommend this to a friendClever design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old school adapter make it difficult to use on a newer laptop.
No, I would not recommend this to a friend- Pros mentioned:DesignCons mentioned:Scroll wheel
Better Than Expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to replace the mouse that came with my HP computer. The design of that one drove me nuts, so I wanted something completely different. The Arc Touch Mouse looked interesting and they had an open box option that met my budget so I took a chance. So far I love it. I'm still getting used to it, but I really love the center scroll. It is smooth, and I like not rolling my finger over a wheel. It has the option to have the scroll noise and vibration or you can turn it off. I leave it on. The scrolling is precise which saves time. My other mouses have been difficult at times to get to an exact spot I'm scrolling to and have to use my touch screen to get exactly where I want. I also love how the pointer itself doesn't jump around. My last three mouses had that problem. I am very happy not to have that issue anymore. Again, I would have to use my touch screen to select items instead of relying on my mouse to select. Other people have said they didn't like that you have to have your finger at the front of the mouse to left/right click. I noticed that too, but its not a big deal to me. It forces me to relax my hand on the mouse which helps eliminate hand stress. Other's have said it isn't ergonomic. I find it is the same or a little better feeling than all of the other smaller mouses I've used. The only thing I don't like about it so far is that it picks up finger prints quickly and looks dirty really fast. Maybe they should use the same material at the top that they do on the bottom.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
First off, let us start by saying, "WOW!" Thank you so much for taking the time out of your day to leave such an articulate and thorough review. We reach each review that comes in and are happy to hear that you have been enjoying the Arc Touch Mouse! We have passed your review along to our team, and hope you continue to enjoy your device.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Battery life, Design, Ease of use
Pricey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse the other day and it takes a few minutes for getting used to it, but I haven't found any problems with it. First off I LOVE the design. It works well on most surfaces, even carpet. I really like its flattening ability for portability. The center button runs real smooth. According to the specs it has a 6 month battery life, so that is really good. Besides the price. the only issues I have with this mouse is the fingerprints on the buttons and the center button makes too much noise for when you are in a quiet room.
I would recommend this to a friend