Customer Ratings & Reviews
- Model:
- RVF-00052
- SKU:
- 1261563
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash. Way too hard to push the buttons. I have small hands and I almost got carpal tunnel using this thing for 5 min. Also, the scroll makes a noise like the wheel on Wheel of Fortune and there doesn't seem to be a way to turn it off. Worst mouse I have ever used.
No, I would not recommend this to a friendVery sensitive
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly what I was looking for. This mouse was too sensitive
No, I would not recommend this to a friendPiece of CRAP!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item freezes constantly! When it doesn't freeze, it "studder" moves! I gave it over 3 months, since I was used to using another mouse, still just never works correctly! Don't waste your money on this!!
No, I would not recommend this to a friendDoes not seem to have a center key
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not use it with some CAD software. At least I could not easily find a way to get around the issue. Returned it..
No, I would not recommend this to a friendContinuosly stops working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the 1st one it was not working properly, got a replacement after 16 days the same problem. The problem is that it stops working continuosly and I have to turn it off and on I. I think 49.99 is a bit to much for mouse that doesn't work properly. Having this experience makes me think if these are defective. I used Windows 10
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you've been running into troubles with your Arc Touch Mouse. It sounds to us like you may just need to make sure that the firmware is up to date. If that still doesn't seem to do the trick, please reach out to our team at [email protected], and we can see what's going on.
Kindly,
Victoria
Microsoft Customer Care
I dont suggest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great piece........no option to turn off/on mouse....
No, I would not recommend this to a friendNot worth it for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not see much difference between a regular mouse and this. Actually this is harder to maneuver.
No, I would not recommend this to a friendNot a Fan!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the concept but it is not for me. I found it a hard to use
No, I would not recommend this to a friendDid not like the way it worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this would be easier on my hand, but it wasn't. I took it back and got another one that worked better
No, I would not recommend this to a friendGreat for travel, when working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just outside the return period and the scroll stopped working. Started making a weird noise, then nothing. Flattening the mouse and opening again seems to bring it back, but not promising. Outside of that, all good.
No, I would not recommend this to a friendNot compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was nothing wrong with the mouse. It just wasn't compatible with my system.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that the Arc Touch Mouse wasn't a good fit for your current device. For future reference, the Arc Touch Mouse is compatible with most Windows, Mac OS and Android devices. For compatibility specifications, take a look at the supported operating systems here: https://www.microsoft.com/accessories/en-us/products/mice/arc-touch-mouse/rvf-00052#specsColumns-os. We hope that maybe the Arc Touch Mouse may be a good fit for you in the future.
Kindly,
Jessica
Microsoft Customer Care
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got the mouse I though it was Bluetooth but come to find out it needed a usb that wasn’t included and the batteries were dead as well. Had to return.
No, I would not recommend this to a friendnope
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not a very ergonomics and not like the way it feels
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to use and/or get used to. Left and right buttons are very hard to use.
No, I would not recommend this to a friendDid not perform as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this mouse and returned it. It was not what I expected as far as ease to manage
No, I would not recommend this to a friendNot Bluetooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew that the Arc Mouse was available in a non-Bluetooth option, but this is it. I will be returning this to the store, because I need the option that connects via Bluetooth and not via a USB port dongle.
No, I would not recommend this to a friendnot very responsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the shape and the ability to flatten is very nice, but the response time was slow
No, I would not recommend this to a friend- Pros mentioned:Size
is a great mouse for my surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because it is small and i can take it anywhere
I would recommend this to a friend The bluetooth coonections awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bluetooth connections keeps breaking ... happened with 2 new ones...
No, I would not recommend this to a friendBroke after 3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one of these I purchase abs it only lasted 3 months. The first one I used it for about 8. I love this mouse and it’s a shame it broke so soon
No, I would not recommend this to a friend