Customer Ratings & Reviews
- Model:
- RVF-00052
- SKU:
- 1261563
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the feel and it was hard to maneuver. I would not recommend this product to anyone.
No, I would not recommend this to a friendDon't Buy It
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse fall too short of expectations. There are other similar products out there that are far better.
No, I would not recommend this to a friend- Pros mentioned:Design, Ease of use
unique design and a fresh idea
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this mouse is the most user friendly device i have used in some time. its euro design and rich looking materials makes it very appealing on my desk. it has a very quick response when working on apps. very sensitive at times but quickly corrects itself. i am enjoying my new arc.it is like it was made for my hand. thanks microsoft.
I would recommend this to a friend didn't like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i prefer a different type mouse. thank you. wasn't workable with my issues. need a more comfortable type mouse. but liked the looks of it
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your honesty! We hope you find a mouse that is more comfortable for you.
Best,
Amanda
Microsoft Customer Care
disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it will work for my 3D job, but the center flat bottom doesn't work as three bottoms mouse.
No, I would not recommend this to a friendVery uncomfortable to hold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I stopped using after the first day of purchase is very nice looking mouse but not very comfortable at all to us
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for taking the time to leave some feedback about your experience with the Arc Touch Mouse. We're sorry to hear you had some difficulties with the form and shape of your mouse, and we'll be sure to share this feedback with the rest of our team.
Kindly,
Heather
Microsoft Customer Care
Disappointing...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The material is very flimsy. The silicon cracked within 2 weeks. Can’t use it anymore. Waste of money.
No, I would not recommend this to a friendDon't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this mouse, it stopped connecting to my computer within six months.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We appreciate you taking a few minutes to share your experience with us! For helpful tips on connectivity, we recommend the following link to step-by-step guidance and tutorials, sure to solve any issue you are facing: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
Didn’t like it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it… I bought it for work it kept sticking
No, I would not recommend this to a friendDon’t purchase this it has a mind of its own!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item has a mind of its own!!! I will be getting a different mouse!
No, I would not recommend this to a friendNot Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use Not comfortable Took it back The design makes no sense
No, I would not recommend this to a friendHate this mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate his it sucks it's not easy to use and I don't like it at all in fact I returned it sorry
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Cody,
We appreciate you taking the time to reach out. We're sorry to hear you had some difficulties with your Arc Touch Mouse and that you ended up returning it. Our goal is to build products that are easy to use and provide a fun experience for the community, and we're truly sorry to hear we missed the mark. We'll be sure to pass your feedback along to the rest of our team, and thank you again for sharing this with us and the community.
Kindly,
Heather
Microsoft Customer Care
Easy set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects quickly and easy to use. Only bad thing is the click is ridiculously loud.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work with either Microsoft surface we have.
No, I would not recommend this to a friendWorst Mouse ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scroll feature sucks...works one second, and non-responsive the next....don’t waste your money
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Christine,
We're sorry to hear that you've had this experience with your Arc Touch Mouse. We would recommend making sure that the firmware on the mouse is up-to-date. But if that doesn't seem to do the trick, reach out to our team at [email protected], and they'd be happy to see what's going on.
Kindly,
Victoria
Microsoft Customer Care
Definitely not a great wireless mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not a great wireless mouse. I believe a $12 mouse works better than this.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gary,
Thanks for sharing your thoughts on the Arc Touch Mouse. We're sorry to hear your experience with your mouse has been lackluster, and we'd like to learn more about the specific issues you're having. Please feel free to contact our support team here: https://aka.ms/AA4rbq6, at your earliest convenience so that we can assist you further.
We hope to hear from you soon.
Kindly,
Heather
Microsoft Customer Care
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse would not hook up to my Mac. It was sold to me as a mouse for a Mac.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know about your recent experience. While some customers have mentioned they have been able to connect with their Mac devices, we try to be as transparent as possible in letting people know that Microsoft Arc Touch Mouse was specifically optimized for Windows devices. We'll be sure to send this up to our team.
Kind regards,
Jessica
Microsoft Customer Care
broke in one day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its nice but easily breaks. not worth the high price but still nice
I would recommend this to a friend- Pros mentioned:Design, Ease of use
Slim is the way to go.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best mouses. It’s slim fits to the curve of your hand. It’s much better than the standard mouse and easy to pack.
I would recommend this to a friend Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to operate and it takes lot of effort to move it and use it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for leaving some feedback about the Arc Touch Mouse. We're sorry to that you had some difficulties using this mouse, and we'll be sure to pass this feedback along to the rest of our team.
Kindly,
Heather
Microsoft Customer Care