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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2708 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,708 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent. Plug and play and comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Surface compatibility

    Rated 5 out of 5 stars

    great portable device independent mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for the price. It is extremely portable because it folds flat. This means I can store it in my tablet's case and not bring my entire bulky bag with me to meetings. Works with every OS I've tried with no software to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stealth product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it flattens and slips into the pocket of my computer bag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Scroll wheel

    Rated 4 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a minute to get used to the scroll wheel but it's a great product. I love the look on people's faces when I flatten it to put it in my pocket after a meeting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    It Finally Broke 5 years and 2 Deployments Later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse as a replacement for my first ARC that I bought in 2011. I've taken it on 2 deployments and through a multitude of countries without fail. Infact, the old one still works, but the left mouse click has finally worn down/broken internally and I am not resetting my system setting to accept right mouse clicks. Given it lasted 5 years through some abusive climates and lots of use, I would think a normal user might get 7-10 years out of this device. I hope to get 5-7+ more years out of this device. It literally cost me $12 per year to own this excellent mobile mouse at the price I bought it when it first came onto the market ($60-$69) and now that it's in the $40 range it should at least be an $8/year or less buy if it last 5+ years for you.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the fact it lies flat or can be arched to fit hand no more wheel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to turn on...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile makes it easy to carry and quickly apply when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this mouse. The technology and the ease of use is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse. It’s lightweight, ergonomically made for comfort and very portable. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase because it was very slim to put inside notebook case without creating a big bulge. Not to crazy on its operation. I like the wheel to advance just moving my finger to advance does not work as smooth for me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Scroll wheel

    Rated 4 out of 5 stars

    Great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, smoother operation and easy to travel with in your laptop bag since it collapses flat. Scrolling takes a little getting used to though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled the Arc Touch Mouse has been a great match for your on-the-go lifestyle. We wanted to create something for portability so you can travel easily without worrying about the scrolling wheel, and we're glad that you have been able to adjust!

      Kind regards,

      Jessica
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse because it looked cool and it’s worked out better than I thought. It stores flat in my bag and then curves during us. Battery lasts forever to. Can use on any service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, long battery life and easily fits in shirt pocket

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a perfect match...fits my large hands too a Tee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is perfect for traveling. Fits nicely into the hand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Scroll wheel

    Rated 3 out of 5 stars

    This mouse is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is ok and easy to use and very light weight. But the touch scroll doesn't work sometimes

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad to hear the Arc Touch Mouse has been an easy addition to your device. In regards to the difficulties you have described, we have a wonderful support team that would love to assist. You reach our team here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The best by far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for 5 long years until one day the Arc gave up on me. I bought a second one. Best performer, light, easy-to-use etc

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving a review for the Arc Touch Mouse! We're sorry to hear you had some difficulties with your first mouse, but we're delighted you decided to give the Arc Touch Mouse another try and got a second one. In case you ever need it, we have a great troubleshooting resource here: https://support.microsoft.com/en-us/help/4023522.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional mouse - very portable also. Great!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Not user-friendly to me, but others may like it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall design and look of this mouse is exceptional, however, as a PC gamer, I did not find the mouse to be responsive enough. Most mice ive used have some punch under the buttons, but I found myself pressing much harder than normal to get the mouse to respond to clicks, which began to wear on my fingers even with minimal use. The virtual mouse scroll buttons also leave much to be desired as they could barely track my finger movements and would often time lead to a juttering, confused, bi-polar mouse icon on the screen, along with a jittery window when browsing. I wanted to love it, but the actual tech under the hood does not match the stunning design. It is a pretty mouse, and the overall concept is very impressive, so I'm giving it three stars for looks and design alone, however, I cannot recommend this product due to overall functionality since it underperformed even the most basic of modern mice these days. Hopefully they will try again, as id love a mouse like this that was able to perform as well as it looks!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry to hear that you've had this experience with your Arc Touch Mouse. That is certainly not what we expect from the device.

      Some programs do not support scrolling for anything less than a full line at a time, so they do not process scrolling instructions from a smooth scroll wheel correctly. If you have a program that scrolls too quickly, barely scrolls, or lurches forward when scrolling, you can add it to the scrolling assistance list. Learn more how to do this here:
      https://www.microsoft.com/accessories/en-us/support/troubleshooting/mouse/resolving-scrolling-problems.

      We would also recommend making sure that the firmware on the mouse is up-to-date by visiting this link: https://www.microsoft.com/accessories/en-us/products/mice/arc-touch-mouse/rvf-00052#techspecs-connect.

      If you are still experiencing the same behavior, feel free to reach out to our team at [email protected], and they'd be happy to see what's going on

      Thanks for bringing this to our attention.

      Take care,

      Amanda
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Battery life, Size

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse because it is compact and can easily be turned off and on (which saves battery life) by just bending the mouse, its flexible! The USB dongle sticks to the mouse magnetically so I can use it with any of my devices!

    I would recommend this to a friend