Customer Ratings & Reviews
- Model:
- RVF-00052
- SKU:
- 1261563
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very functional mouse - very portable also. Great!
I would recommend this to a friend - Pros mentioned:Ease of use, Size
small, portable, stylish.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. (: does the job, it's small & compact, you can make it flat so it's easy to travel/put away & the USB is magnetized to the back so it doesn't get lost.
I would recommend this to a friend - Pros mentioned:Design
Not user-friendly to me, but others may like it...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The overall design and look of this mouse is exceptional, however, as a PC gamer, I did not find the mouse to be responsive enough. Most mice ive used have some punch under the buttons, but I found myself pressing much harder than normal to get the mouse to respond to clicks, which began to wear on my fingers even with minimal use. The virtual mouse scroll buttons also leave much to be desired as they could barely track my finger movements and would often time lead to a juttering, confused, bi-polar mouse icon on the screen, along with a jittery window when browsing. I wanted to love it, but the actual tech under the hood does not match the stunning design. It is a pretty mouse, and the overall concept is very impressive, so I'm giving it three stars for looks and design alone, however, I cannot recommend this product due to overall functionality since it underperformed even the most basic of modern mice these days. Hopefully they will try again, as id love a mouse like this that was able to perform as well as it looks!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that you've had this experience with your Arc Touch Mouse. That is certainly not what we expect from the device.
Some programs do not support scrolling for anything less than a full line at a time, so they do not process scrolling instructions from a smooth scroll wheel correctly. If you have a program that scrolls too quickly, barely scrolls, or lurches forward when scrolling, you can add it to the scrolling assistance list. Learn more how to do this here:
https://www.microsoft.com/accessories/en-us/support/troubleshooting/mouse/resolving-scrolling-problems.
We would also recommend making sure that the firmware on the mouse is up-to-date by visiting this link: https://www.microsoft.com/accessories/en-us/products/mice/arc-touch-mouse/rvf-00052#techspecs-connect.
If you are still experiencing the same behavior, feel free to reach out to our team at [email protected], and they'd be happy to see what's going on
Thanks for bringing this to our attention.
Take care,
Amanda
Microsoft Customer Care
- Pros mentioned:Ease of use
Nice Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. This is my third one, not because they fail but purchased for other systems. I love that it flattens for easy storage.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
The only mouse I use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was originally given this type of mouse as a gift, I loved it so much I had to purchase another for my other laptop. :This is not the only mouse I use for my laptops and MS Surface tablet. Awesome.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Shawn,
It's great to hear that you were a big fan of the Arc Touch Mouse! It sounds like it's been great to use across your various laptops and Surface devices, and appreciate you leaving some feedback.
Kindly,
Victoria
Microsoft Customer Care
- Pros mentioned:Size
Excellent wireless mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse folds flat to put in a briefcase and works great!
I would recommend this to a friend - Pros mentioned:Battery life, Size
Love this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse because it is compact and can easily be turned off and on (which saves battery life) by just bending the mouse, its flexible! The USB dongle sticks to the mouse magnetically so I can use it with any of my devices!
I would recommend this to a friend - Pros mentioned:Ease of use
Great Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mouse with good style. Easy to use, folds away when done.
I would recommend this to a friend - Pros mentioned:Design
Elegant & Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is beautifully designed and exceptionally functional.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Ergonomic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse because my wrist began to hurt from my old one. After buying this my wrist no longer hurts and I actually know when my mouse is turned off. It's highly portable and very unique. I would recommend this to anyone.
I would recommend this to a friend - Pros mentioned:DesignCons mentioned:Scroll wheel
Covenient to carry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how this mouse folds flat and turns off when folded. The up/down slider is a little fussy though,but not a deal breaker. Maybe I need to adjust it.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Bluetooth mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great Bluetooth mouse, easy to set up and use connects every time works easy to store away or on the go battery life is great yes i would buy again
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Great mouse with awesome features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse fits perfect in my hand. I love how you can turn it off and on by bending the body. Only downside is the battery life on it.
I would recommend this to a friend - Pros mentioned:Battery life
Great mouse for a Microsoft Book 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very responsive and great touch controls make this the best option I could find for the Microsoft Book2 laptop. Great connection and battery life is just icing on the cake.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
Thanks for leaving a review for the community! We're thrilled to hear you've been enjoying your Arc Touch Mouse. We're big fans of the easy touch controls and ergonomic shape. We hope you continue to enjoy your mouse!
Cheers,
Heather
Microsoft Customer Care
- Pros mentioned:Design
Great mouse for travel
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was traveling weekly in a previous job role so I purchased this mouse to throw in my backpack. I love its slim design so it does not take up much space in my bag. The 'snap' feature creates a shape that is comfortable to use as a travel mouse. My only complaint is that sometimes the 'scroll' function gets buggy and you have to flatten out the mouse and re-snap it to get it working properly again. Given the price of this mouse, I would expect it not to have those bugs.
I would recommend this to a friend - Pros mentioned:Battery life, Design
Best mouse ever!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this mouse for almost 2 years and it works flawlessly. The battery lasts a long time. I have replaced it only twice since purchase. Very ergonomic.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing! We're thrilled to hear you've been a longtime fan of the Arc Touch Mouse and that the comfort of your mouse has been one of your favorite features.
Cheers,
Heather
Microsoft Customer Care
Love love love
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best mouses I have had. Very convenient when I have to go from the office to home. Just absolutely adore it.
I would recommend this to a friendNice mouse
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great after couple of years, nice alternative for no-bluetooth wireless mouse
I would recommend this to a friend- Pros mentioned:Design
So cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a mouse. The design is what got my attention. Still does
I would recommend this to a friend - Pros mentioned:Design
The Best Mouse Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. It is the best one I have ever owned. It is responsive and shutting it off by flattening it was brillant.
I would recommend this to a friend