Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 2708 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,708 reviews
  • Pros mentioned:
    Size, Surface compatibility

    Rated 4 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact. Works great for my Surface Pro 4.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works as it is intended to work. It feels comfortable in your hand tracks well on all surfaces I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and comfy. Great deal and priced right. Love the ergonomics of the mouse. Easy to use and operate.

    I would recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 2 out of 5 stars

    Scroll Locks Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two of these for a year or two with no problems, but one died. I replaced it and got one that the scroll would lock up on. I returned it for another and found that the new one locked up the scroll here and there as well. Easy to fix, just fold and fold back, but annoying. If I didn't like these arc mice so much I would return and get Logitech.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product was functionable with older windows. Had issues with windows 11 that may change with updates with the product and firmware but I can’t knock the product because the overall build was fantastic and I had no issues on my windows 10 computer or my windows XP computer but I am very impatient sometimes so product was returned which Best Buy gave me no issues about which why I am a frequent shopper at Best Buy and then I went and got a newer Microsoft mouse and had no issues I’m sure it’s just a firmware issue but you know Windows 11 is very flaky. I had a Windows 10 computer and it accidentally got upgraded to Windows 11, which was a bummer mini issues but I can’t knock this mouse because when I tried it on my home, computers, and all that and it worked just fine, but I am very impatient to wait for firmware‘s and upgrades to give it a shot

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slick and cool design. And very easy to use on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Compact traveler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse on the market for traveling! Ergonomic and easy to pack/unpack!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Scroll wheel

    Rated 3 out of 5 stars

    Decent mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the arch. However the touch scroll will stop working every once in a while. Have to power off and back on for it to work again. Other than that I like it but wish I sprung for the newer model

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking the time to reach out. We're sorry to hear you've been having some difficulties with your Arc Touch Mouse. If you haven't yet we encourage you to reach out to our support team here: https://aka.ms/AA4rbq6, for additional assistance.

      Best,

      Heather
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was basically an impulse purchase as my mouse stopped working right before a presentation. It connected immediately to my laptop without issue and has been working flawlessly since. It is comfortable to work with and I like the slim design for storage in my laptop bag. Overall, it has been a good purchase and would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Surface compatibility

    Rated 4 out of 5 stars

    Slim design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, fast and slim. Works on all surfaces so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    the best mouse of the world

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is the best, ergonomic, easy use, the best mouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    that is OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is interesting to make the mouse bent and staight. But I don't think it better than a common one when using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    love love love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy slim design glides very nicely and great to pack for travel very light weight

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use and small

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this mouse. It travels with me everywhere and packs up very small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GO GET ONE! you are welcome.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely obsessed with this mouse. It was such a great purchase I had to buy another as a gift! If you have the extra money to invest specially now that working remote can mean limited working space do yourself a favor and get it! You will not regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used one myself for a while and found very responsive and compact. Great for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Versatile Mouse. easy to carry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for using with my macbook. Mostly i bring my laptop outside for business trip and this mouse fits my needs. It's easy to carry and folding function is awesome, it does not occupy much space of my laptop sleeve. virtual scroll wheel is not so direct and not so easy to use, but for the basic usage, this is great mouse with its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned one of these for several years and just purchased another one. It's a wonderful little wifi mouse and I love the usability and reliability of Microsoft products.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great and the design it's nice also the battery lasts more than regular ones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use works well and lasts for about a year

    I would recommend this to a friend