Customer Ratings & Reviews
- Model:
- RVF-00052
- SKU:
- 1261563
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Surface compatibility
This mouse is a whole lot nicer than the rest work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is a whole lot nicer than the rest works really well with the surface
I would recommend this to a friend - Cons mentioned:Scroll wheel
Meh......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would choose a different mouse as this product is a real disappointment. It does not track well or scroll well.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Very portable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the portability of this mouse. Easily stores and travels. Sometimes it closes a window I am viewing though or duplicates the window.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the review! We're glad you took the time to reach out. If you're experiencing difficulties with your Arc Touch Mouse, check out these easy troubleshooting tips here: https://support.microsoft.com/en-us/help/4033308/accessories-mouse-microsoft-arc-mouse-troubleshooting.
You'll find that most minor issues can be solved with a simple Windows update.
We hope this helps!
Kindly,
Jessica
Microsoft Customer Care
- Pros mentioned:Ease of use
Great mouse for on the go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to pack for on the go, fits easily in a travel bag, straight forward to use and configure with plug and play ease
I would recommend this to a friend - Pros mentioned:Ease of use
Great Mouse for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this wireless mouse mostly because there's no switch to deal with. Just flatten the mouse and it's off.
I would recommend this to a friend - Pros mentioned:Design
Nice design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it flexes back and forth so you can form it to fit your hand how you like
I would recommend this to a friend - Pros mentioned:Ease of use
Surprisingly practical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The portability, practicality, and style make up for the lack ergonomics. It van get a little uncomfortable after an hour of nonstop usage
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Luis,
Thanks for sharing your honest feedback of your experience with the Microsoft Arc Touch Mouse. This design is great for taking on-the-go. Its fold-flat feature makes travel a breeze. If you're ever looking for a more ergonomic design while you're not on-the-go, we recommend checking out the Sculpt Comfort Wireless Optical Mouse. You can find it at Best Buy here: https://www.bestbuy.com/site/microsoft-sculpt-comfort-wireless-optical-mouse-black/9322046.p?skuId=9322046.
Kind regards,
Jessica
Microsoft Customer Care
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just 1 word...awesome! Very responsive to the touch but each movement is perfect. No erratic movement with the pointer.
I would recommend this to a friend- Pros mentioned:Surface compatibility
Got it to use with new surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to go with the surface pro when I am using it with a docking station. So far, it seems to be ok.
I would recommend this to a friend - Pros mentioned:Design
Unreliable and Inconsistent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tested this Arc Touch Mouse for its eye catching design and ergonomics. As far as ergonomics goes, its an 8/10. The trade off for the size is questionable (any size mouse will be portable, make it bigger!!). Now for the worst feature. The touch scroll, it almost never went the direction I wanted to scroll or it just didn't register. If found that you have to find the sweet spot and apply the right pressure at the right angle in order for it to accurately determine how you'd like to scroll. If you like to use laptop touch pads then by all means your looking in the right place as both Arc mice, especially the newest surface mouse are best for touch pad users. But if your like me and got a mouse because you hate your fingers camping up of just dislike having to use touch pads stay away. This mouse although it looks appealing, might not be meant for you. it was worth the try, but didn't meet my standards for a comfortable and reliable mouse.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate you leaving your honest feedback for us regarding the Arc Touch Mouse. We're sorry to hear that you encountered such unusual difficulties. We certainly expect more from our products, and we would like you to know we're here to help. We highly recommend reaching out to our help desk to troubleshoot your mouse, and help get you up-and-running. Contact them here: https://support.microsoft.com/en-us/contactus/.
We are eager to hear from you soon!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Arc mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted this for her birthday, I love the features of this mouse and the ease of use....she has a Dell I5558. I liked it so much I bought myself one!
I would recommend this to a friend - Pros mentioned:Design
Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it is supposed to lightweight and ergonomic.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are enjoying the reliable performance and lightweight construction of your new Microsoft Arc Touch Mouse! We've made sure to optimize the entire interface, and are thrilled you have found it to be a comfortable, ergonomic fit for you. Thank you for sharing your experience with us! We appreciate your feedback, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Ease of use
Great to use with Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool Mouse, Love the way it turns on and off. easy to use and comfortable in your hand. I would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this mouse. It travels well and is easy to use. Its perfect dir laptips oe PCs.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Chaunta,
We're happy you love it! We made sure to build portable functionality into your new Microsoft Arc Touch Mouse, and are thrilled you have found it to suit your needs. Thank you for taking a few minutes to share your thoughts with the community! We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
Great Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely compact and responsive. This was a school laptop accessory
I would recommend this to a friendGreat compact wireless mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless mouse! Love how it folds flat for easy storage in a backpack or bag. Would recommend!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We couldn't agree more. The lay-flat power functionality of your new Microsoft Arc Touch Mouse is truly next-generation, and increases the overall portability of your new device. We're thrilled to hear you are enjoying the flexibility it provides! Thank you for taking some time to share your feedback with us. We're happy to know you have found it to be a beneficial addition to your workspace.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Ease of use
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable and works great. Would have been nice if there was a slot to connect the USB connection to the mouse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Johnny,
We appreciate your review. We're glad to hear that your Microsoft Arc Touch Mouse is working well for you. We'll pass along your feedback about the USB.
Have a great one,
Nelson
Microsoft Customer Care
- Pros mentioned:Ease of use
Wireless Mouse
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless mouse I've ever used. I l how it turns off when turn it make it flat.
I would recommend this to a friend - Pros mentioned:Design
Modern Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted the new high-end mouse. It does and is so sleek. You will enjoy the convenience of using it.
I would recommend this to a friend - Pros mentioned:Design
Highly recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this ergonomic mouse! Feels great to use, I have no pain in my wrists or hand while using.
I would recommend this to a friend