Customer Ratings & Reviews
- Model:
- RVF-00052
- SKU:
- 1261563
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bluetooth
Not a true Bluetooth mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This requires the usb dongle it’s not a direct Bluetooth Mouse
No, I would not recommend this to a friend - Pros mentioned:Surface compatibility
works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well with the surface. you can flatten it out to turn the mouse on and off.
I would recommend this to a friend - Pros mentioned:Design
Unreliable and Inconsistent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tested this Arc Touch Mouse for its eye catching design and ergonomics. As far as ergonomics goes, its an 8/10. The trade off for the size is questionable (any size mouse will be portable, make it bigger!!). Now for the worst feature. The touch scroll, it almost never went the direction I wanted to scroll or it just didn't register. If found that you have to find the sweet spot and apply the right pressure at the right angle in order for it to accurately determine how you'd like to scroll. If you like to use laptop touch pads then by all means your looking in the right place as both Arc mice, especially the newest surface mouse are best for touch pad users. But if your like me and got a mouse because you hate your fingers camping up of just dislike having to use touch pads stay away. This mouse although it looks appealing, might not be meant for you. it was worth the try, but didn't meet my standards for a comfortable and reliable mouse.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate you leaving your honest feedback for us regarding the Arc Touch Mouse. We're sorry to hear that you encountered such unusual difficulties. We certainly expect more from our products, and we would like you to know we're here to help. We highly recommend reaching out to our help desk to troubleshoot your mouse, and help get you up-and-running. Contact them here: https://support.microsoft.com/en-us/contactus/.
We are eager to hear from you soon!
Kind regards,
Jessica
Surface Customer Care
Smooth and Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so much lighter than a normal one. It is really light and slides easily. The only downside so far is that if I move it too far away it starts moving really slow.
I would recommend this to a friend- Pros mentioned:Ease of use
Arc mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this all the time with my Surface Pro...a great tool. Packs up slim and functions reliably
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Rich,
We're pleased to be a part of your modern workspace! Thank you for taking some time to outline your experience so far with your new Microsoft Arc Touch Mouse. Whether it be the ease-of-use it provides, the sleek design and functionality, or simply its portability, we're thrilled you are enjoying your experience. We're glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
- Cons mentioned:Scroll wheel
Meh......
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would choose a different mouse as this product is a real disappointment. It does not track well or scroll well.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Great Mouse for travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this wireless mouse mostly because there's no switch to deal with. Just flatten the mouse and it's off.
I would recommend this to a friend - Pros mentioned:Ease of use
Best mouse out there!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this mouse. I've been using it for a long time and bought another one for travel!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Chuck,
We're happy to hear you loved your new mouse so much you bought it twice! Thank you for sharing your input, and for being a loyal customer.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Design
Love It!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the design and feel of this mouse. Would highly recommend!
I would recommend this to a friend - Pros mentioned:Surface compatibility
Got it to use with new surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to go with the surface pro when I am using it with a docking station. So far, it seems to be ok.
I would recommend this to a friend - Pros mentioned:Ease of use
Great to use with Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool Mouse, Love the way it turns on and off. easy to use and comfortable in your hand. I would recommend.
I would recommend this to a friend - Pros mentioned:Design
Fits my hand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is ergonomically correct! I love it and will be buying another one.
I would recommend this to a friend - Pros mentioned:Ease of use
Arc mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter wanted this for her birthday, I love the features of this mouse and the ease of use....she has a Dell I5558. I liked it so much I bought myself one!
I would recommend this to a friend - Pros mentioned:Ease of use
Average at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good for portability but way too weak to try to do any kind of precision graphics manipulation or presentation work. And DO NOT try to use this as a gaming mouse. If it were half the price it would be 5 stars because the value would match the cost. Otherwise, it gets 3 stars.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Luv it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG this is a very easy to use mouse, can’t believe I didn’t know about this. I’m on the computer all day and this is easy on my fingers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We love your enthusiasm about the Microsoft Arc Touch Mouse. Thanks for raving about us to the community! We're so glad that this has been the perfect fit for your every day use.
Kindly,
Jessica
Microsoft Customer Care
- Pros mentioned:Design
Easy to Store Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great collapsible feature, easy to hold, sleek design. Much easier with it being wireless.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The lay-flat technology built into your new Microsoft Arc Touch Mouse is truly revolutionary! We're thrilled you've found it to suit your needs, and have been enjoying the comfortable design and wireless performance it hosts. Thank you for sharing your thoughts! We appreciate your feedback, and are excited to know you are pleased with your purchase.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Ease of use
Manager
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use i will recommend this product. Xxxxxcxxxxxxccxxxxx. Xxxxxxxxxxxxxxxxx
I would recommend this to a friend - Pros mentioned:Design
Microsoft Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomic design at play! I love this peripheral and the price was fair. Highly recommend it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're pleased to receive your recommendation, and happy to know you are enjoying your time with your new Microsoft Arc Touch Mouse. Whether it be the comfortable design, optimized user interface, or simply its reliable performance, we're happy to be a solution for you and your workspace. Thank you for sharing your feedback with us! We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Ease of use
Nice mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth to operate..little bit sensitive..takes time to get used to it.
I would recommend this to a friend - Pros mentioned:Ease of use
Stylist travel mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband loves this arc mouse and was excited that it was available at Best Buy on the deal of the day.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate your review. We're glad to hear that you husband loves the Microsoft Arc Touch Mouse.
Have a great one,
Nelson
Microsoft Customer Care