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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2708 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,708 reviews
  • Rated 4 out of 5 stars

    Not as comfortable as other Microsoft arc mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as comfortable as other Microsoft arc mouse. Got in deal for 30$ but found out after couple of weeks that other mouses in this arc series are more comfortable to use for daily office use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY with it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Gift for my Wife... She LOVES IT!!! Very useful and, no latencies between her Mouse and her Computer. She's VERY HAPPY with it. I might even buy myself one with my next Laptop or Computer purchase...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear your wife is loving her new Microsoft Arc Touch Mouse! It makes a great gift, and is a beneficial addition to any home or office. We're happy to be a solution for you! We're thrilled you have found it to suit your needs, and that you plan to add another to your setup. Thank you for sharing your story, we appreciate your feedback!

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Cons mentioned:
    Scroll wheel

    Rated 3 out of 5 stars

    Slick looking but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a slick mouse. It folds up which makes it good for travel. It occasionally stops working and makes a chirping sound when scrolling. Not bad unless your in a quiet public setting.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, comfortable, modern look and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse fits the palm of your hand and works very well with no gripping required. It moves at lightning speed, so if you purchase this, be sure and change the settings to a slower speed. The middle buttons do take a bit of getting used to since they are not raised up, but once you master that, it's awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable and Responsive Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a track ball for quite a while but was finding that it was getting uncontrollable - happened with a new one as well. Decided on the Arc Touch Mouse and found that I like the comfort and responsiveness of a somewhat traditional mouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is nice. It takes time to get use to not have a wheel to move the pages up and down. I like how you flatten it to turn it off. It makes it easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Surface compatibility

    Rated 5 out of 5 stars

    Great mice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very stylish and usefull,works on any surface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the form factor and how convenient this mouse it. So far I have not had any problems with it. The only annoying thing is that when you scroll it makes a normal loud noise which is annoying to hear over the long term

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse, aggravating scroll bar lol!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros : Love the way the mouse looks! Love the way it handles! I’m impressed! Cons : The scroll bar is so sensitive, that it keeps scrolling sometimes even when you stop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome mouse for working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. If you are debating buying it... Just do it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Not what I was expecting. I also think since windows 10 has come out, it also has something to do with it !!! It Has a Mind of it's Own sometimes, and for $70.00 My hope was this would be the last mouse I would ever have to buy !!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    a mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes a bit to get used to the design in your hand but works well for the simple things I do on my laptop. I bought this when it was on sale so at the time it seemed worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Solid; highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and innovative; highly recommend this mouse!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse, but $80?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best mice ever made: very accurate, very compact and surprisingly comfortable to use despite its rudimentary looks. The only "complaint" is the outrageous $80 price tag...

    I would recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 1 out of 5 stars

    One to avoid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a full week, but no more! It just doesn't perform as advertised. I've always adjusted well to every mouse I've ever used and owned, but was still very inefficient after 80 - 100 hours of use. The cursor did not always stay where I had it and scrolling up or down was hit and miss. I wasted a lot of time when editing long narratives and having to move the cursor to new, exact spots and do word, phrase, or sentence edits or replacements. The only features that worked "normally" were navigating to "bold", "italicise", and "underline." Highlighting should have been simple and quick, but it wasn't. Getting the cursor placed and ending at the correct points was the most difficult. Sometimes it worked correctly, sometimes not - as in, it did not stay where I had placed it. After about a week of use, it was becoming almost maddening - mostly due to inconsistencies. I've worked with mouses that cost 1/5th as much that were far superior. This is a regrettable purchase. Do NOT buy this one.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're truly sorry to hear you experienced some difficulties with the performance of your Arc Touch Mouse, and we appreciate you taking the time to reach out. Our support team would love the opportunity to assist you with your mouse, and can be reached via the following link at your earliest convenience: https://aka.ms/AA4rbq6.

      Kindly,

      Heather
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    excellent stylish product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft's arc mouse for my wife, it's an excellent stylish product that fits perfectly in anywhere and seems to be comfortable according to my wife, so far it has been a great product and we haven't face any issue with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Surface compatibility

    Rated 3 out of 5 stars

    Portable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moise works great with a laptop. However, when trying to use multiple monitors, it does hiccup a bit going between the two displays

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for leaving a review. We're sorry to hear you've been having some difficulties switching between displays with your new Arc Touch Mouse. To assist, we recommend trying to troubleshoot your mouse using this link here: https://support.microsoft.com/en-us/help/4034571.

      We hope that helps,

      Heather
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the best mouse I have ever used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is easy to use and the design is excelent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Arc Mouse series for over 8 years. This is a great mouse and they last forever if you take care of it. Got this one to replace a 6 years old Arc Mouse that died because the battery leaked and damaged the mouse.

    I would recommend this to a friend