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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2708 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers commend the Arc Touch Wireless BlueTrack Ambidextrous Mouse for its ease of use, design, and compact size, finding it comfortable and convenient for portable use. Many appreciate the long battery life and its ability to work on various surfaces. However, some users express concerns regarding the touch scroll wheel's reliability and the lack of Bluetooth connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,708 reviews
  • Rated 5 out of 5 stars

    Perfect with my Surface Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would assume this mouse works great with just about anything. For a more mobile solution this works perfectly! I like the way the mouse can be shifted into a flat configuration for easy carry and storage. Great buy at $20 off.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Scroll is ok But the Click is harder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mouse to reduce the strain on fingers, specifically on index fingers due to scrolling. However the Click feature of the mouse is bad and started to strain my finger. Hence I returned the Item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse, but $80?

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best mice ever made: very accurate, very compact and surprisingly comfortable to use despite its rudimentary looks. The only "complaint" is the outrageous $80 price tag...

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 2 out of 5 stars

    Not as good as I thought it was going to be.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this mouse did not use or need the dongle but it indeed does which only leaves one USB port available left on my laptop. The spot that the ball is on most mouse is a good idea but for me it didn’t work near as good and it is really hard to figure out hours to make it use the side to side function. Bending and straightening the mouse to turn it off and on is by far its nearest eature

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a nice feel and a slick design but I had to return it. I use a Cad system and it doesn't allow me to use the program like it should, otherwise I would keep it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have to get use to it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my office computer with the keyboard and mouse under the desk, they have a slight angle and thought this would not slide but it does. You have to keep it arched or it turns off.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for leaving us some great insights, we truly appreciate you taking the time to tell us what you think! We designed the Arc Touch Mouse to be a portable, yet ergonomic design with the idea that you can take this device anywhere with confidence. We're consistently trying to make refinements to our tech that will impress customers. We're glad you decided to give us a try!

      Kind regards,

      Jessica
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Horrible device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disabled and At first the thought of having a mouse that would be easy to use and fit my hands was great. I hook the mouth up to my home computer. I had a continuous problems with connections to my computer and also my Raspberry Pi. I was really disappointed in the mouth and returned it for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So many people use it! I love the form factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wins at one aspect "Portability", becomes flat and does not cause a bulge in the bag. I hate those bulges especially when they hinder the water bottle pocket of my backpack. I bought it for Mac thinking it may or may not work and it worked!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    RegularMouseHighPriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really expected more out of this Product due to price . I purchased it as an complimentary item to my surface tablet. The price was way to expensive for just operating as a mouse that doesn’t perform any better than a regular mouse. It’s not blue tooth connected and I expected more of a mouse that is above $60. I feel like I paid for the name at 80% over the value of the product.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scroll wheel

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice looking mouse but it is all. Too expensive and scrolling is very very difficult. I quitted using it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this mouse before and loved it. The obky thing I will warn you about is be careful where you store it. The material gets all sticky and nasty if it gets 5oo warm. Otherwise... 5 stars for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reduced wrist pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few different mice before I bought this one. I was having wrist, elbow and shoulder discomfort from using a mouse at work all day long. This one was lower and slimmer than some of the other ones I tried. It definitely helped my wrist!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear about how the Microsoft Arc Touch Mouse has provided you with some much needed relief. We work hard to provide our customers with this uniquely comfortable, yet easily portable design. We hope you continue to enjoy!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Nice but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it except that it comes with the usb thing!! I use Sudafed and do not have enough usb slot for a mouse to use one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Passing it on to Pops

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I wasn't overly enthused about Microsoft arc touch mouse. The primary reason I got the mouse was to relieve the strain on my hand and give my fingers a bit more freedom, but given the design what ended up happening was that I was gripping it underneath even harder and my hands suffered even more. Of course, this is a personal preference and perhaps this is the mouse for you, but I'm just not having it.... So I gave it to my dad :)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because of its small size. Quit using it quite a while ago. Because it was to hard to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still an excellent mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several of these myself over the years, and have bought them as gifts (like this particular purchase) a number of times too. This is a great mouse. I have no complaints about it, and I've been using them for around 8-10 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself works really well. Holding it in your hand feels awkward for a few days. It’s different than how you hold the regular mouse. Great product just takes some getting used to.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your honest feedback on the Arc Touch Mouse! We've shared your review with our team for consideration, and thank you for your honesty.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great portable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Surface to have with whenever I bring it anywhere. The Blue laser is great on almost any surface and the feel of the mouse is good. Te scrolling thing is easy to get used to as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still have to click

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have right hand issues due to overuse of using a mouse . I mostly use a touch mouse. I bought the ARC mouse to see if I could also use that. It's shape does prevent that 'hand claw " that common mouse devices require but I still have to click using the index or middle finger. when I click a lot, I get shooting pains that go up to my elbow. I think if the click only needed to be an increased pressure and not a full on click I would be OK. I use a computer all day. For those who don't, or those who do not have hand issues, this would an excellent product.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry to hear that using the Arc Touch Mouse has not helped with your hand issues. In this case, it may be good to try out the Sculpt Ergonomic Mouse for your needs. We do appreciate you taking the time to leave a review for us here, and bringing this to our attention. We'll be sharing this information with our team, in hopes to better our products in the future.

      Thank you,

      Victoria
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my mouse at work because I was having bad pain in my thumb. It has helped alleviate a lot of the pain and is comfortable in my hand! Hard to remember to in arch it to turn it off!

    I would recommend this to a friend