Customer Ratings & Reviews
- Model:
- ELG-00026
- SKU:
- 6382130
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
It does the job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Ok. It looks pretty cool and does the job. I mostly use my track pad. It's pleasing to hold, not glitchy, nothing special.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse worked great. The feel of it is amazing.
I would recommend this to a friend Height
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that it changes its height. The color is pretty too.
I would recommend this to a friend- Pros mentioned:Comfort, Design
Great upgrade to the arc mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, very comfortable to use. Takes some getting used to the controls but definitely worth it.
I would recommend this to a friend Artist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. Not only does it have the scrolling up and down function you can also scroll sideways on it!
I would recommend this to a friendSurface pro
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, worked awesome for surface. Great for travel.
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly great item and good value take on trips. The contour makes the difference
I would recommend this to a friend- Pros mentioned:Design
Better mouse than advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and use. Battery life is great, and sleek look is awesome.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking some time to share your experience with us, we really appreciate your feedback. We're happy to hear you are enjoying your new Microsoft Arc Mouse, and that you appreciate the ease-of-use and long battery life it provides. Whether it be the sleek style of the design, or the comfortable user interface, we're excited to learn it has been a benefit to your workspace.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
Microsoft Surface mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Samsung Chromebook. Easy to transport.
I would recommend this to a friend - Cons mentioned:Price
It's okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can see how it can be nice for certain scenarios, but I cannot recommend it for everyday use. Not worth the price, even on sale.
No, I would not recommend this to a friend Squeak!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse moves smoothly. I didn’t have to chase it around. I wouldn’t recommend any mouse but this one. Not even Mickey. Watch out Mickey, Microsoft mouse is here to rule the kingdom.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Stephen,
Thanks for the great compliments! We're delighted to hear about your excitement for Surface Arc Mouse. We're so glad this has been the perfect fit for your Surface experience. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Functional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse option is functional but not the best. I have had issues with it dropping connection to my Surface Pro 6. You also have to be very precise with the location of your fingers for the left and right mouse buttons and scrolling.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out and tell us about your experience with Surface Arc Mouse. We have some great tips and tricks we think will help you love your device even more. For some simple troubleshooting suggestions, click here: https://support.microsoft.com/en-us/help/4023522. Usually minor issues with Bluetooth connection can be solved with a simple Windows update.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
nj
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this arc wireless very much, this is my second one.
I would recommend this to a friend- Pros mentioned:Design, Size
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact and easy to use. Design feels like you are using a regular mouse, but without the extra bulk.
I would recommend this to a friend - Cons mentioned:Price
Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth works but freezes up at times, which might be my laptop. I do like that there are no adapters that have too be used but for the price I would stick to the wireless option.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the shout-out! We would be happy to assist you in loving your Surface Arc Mouse even more. Please contact our team to provide us more details about your experience so we may be of service: https://support.microsoft.com/en-us/contactus/.
We look forward to assisting you soon.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Comfort, Portability
surprisingly comfortable to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Comfortable and cute. Also easy to clean
I would recommend this to a friend Microsoft Arc Mouse (Bluetooth)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the most versatile products I've bought from Microsoft accessories lately. Very pleased with the performance this product makes possible.
I would recommend this to a friend- Pros mentioned:Comfort, Design
Classic product by Microsoft!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and comfortable to use! Loved the shape of the device.
I would recommend this to a friend - Pros mentioned:Portability
Great for teleworking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the mouse.. I gave it as a gift to a family member.. I have had one for years and can't work without it.. very easy to navigate and scroll down.. only thing is that the family member had an older Apple laptop and we had to buy a connector so that the blue tooth could function.. but it was due to her particular device not the mouse.. I highly recommend it..
I would recommend this to a friend - Pros mentioned:Portability, Size
Great mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse fits a hand perfectly. It is small, compact and fits easily into a purse.
I would recommend this to a friend