Customer Ratings & Reviews
- Model:
- ELG-00026
- SKU:
- 6382130
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great for travel!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself is great for travel, I am typically traveling quite a bit. The scroll feature may take some time to get use to though, it is multi-directional so you can scroll up, down and side to side by using the touch interface.
I would recommend this to a friend Wonderful shape but a bit hard to click
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful shape transformation but a bit hard to click
I would recommend this to a friendGreat Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, the "touch pad" feature is very nice.
I would recommend this to a friendWorth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy price matched for this Mouse. Its really great and I am enjoying it everyday. Arc Mouse is very handy and bluetooth product. I used to have Arc mouse with the USB but I lost the USB so decided to buy this product.
I would recommend this to a friendTremendous
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality. Makes me want to use this all day.
I would recommend this to a friendGreat mouse
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one purchased after my daughter took my first one. Easy to take out of briefcase bend and start using with laptop no dongles necessary just Bluetooth. Great mouse
I would recommend this to a friendBest Mouse ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great!! Precise... the bend to turn on is great and just comfortable!!
I would recommend this to a friendGreat product but did not work with my computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a business traveler. Did not work with my laptop.
I would recommend this to a friendMicrosoft Arc & Mac book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better with old MacBook than Magic Mouse 2. I love the right click
I would recommend this to a friend- Pros mentioned:Design
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is great. I m now on my 5th mouse since April 2017. One never worked, another worked for 24 hours. 2 worked for 2 months each. I've had the 5th for 2 weeks. I really like how it fits my hand and how light it is. If this current one fails, I will not get another one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rocky,
We're sorry to hear that you have had issues with your Surface Arc Mouses. We would love to hear more about your experiences so we could pass this information along to our team. Please reach out to us at SurfaceCustomerCare@microsoft.com, and we can try to help you out.
Kindly,
Victoria
Surface Customer Care
Very convenient mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the compactness of the Arc. They worked out the Bluetooth bugs from older versions and it is dependable. I really like being able to compress it and throw in a bag with my Surface.
I would recommend this to a friendPricey but Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, fits good in my hand, auto connect, pops flat and auto off for quick put away
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to know the Surface Arc Mouse has been a comfortable fit for you! We designed this mouse with comfort and portability in mind, so we're happy to hear we hit the mark.
Kind regards,
Jessica
Surface Customer Care
Microsoft Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my new Surface and it works great. Collapses flat for storage.
I would recommend this to a friendIs your pointer finger exhausted?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, finger exhaustion is a reality in today’s world. I bought the Surface Arc Mouse because my finger tip was not as responsive. I found using a mouse was not only positioning my wrist and hand, but my posture improved. I’m no longer bent over or reaching to the screen to complete tasks.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that your new Surface Arc Mouse has made operating your Surface more comfortable and responsive. Thank you for sharing your experience; we hope you enjoy using it.
Cheers,
Chuck
Surface Customer Care
- Pros mentioned:Overall performance
decent mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife more than a year ago. She is generally happy with it. No major complaints. Unrelated... beware of any HP products. Their quality has declined over the years. See the review of my HP purchase.
I would recommend this to a friend Right style, wrong version?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially purchased a Surface Arc Mouse, told that it would work with my non-Surface laptop. It didn't work well. I exchanged it for an Arc Touch Mouse--perfect connection to my laptop, collapsible just like the Surface Arc Mouse, and I spent about $20 less.
I would recommend this to a friendAwesome mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. It turns off when you uncurve it and on when you curve it.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it….works perfect with my labtop easy to connect
I would recommend this to a friend- Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves the purpose but not exceptional. Gets the job done.
I would recommend this to a friend Better for Mac users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, but not something I could use all day. I like how compact it is for travelling, but I need something a little bigger if I am on the computer for a long period of time. The battery life is pretty impressive.
I would recommend this to a friend