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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4509 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 4,509 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice but expensive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, folds flat for storage and transport which is nice. Although it works well it is expensive. You can get a mouse that is alot cheaper but it doesnt look as good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very slick, comfortable, easy to carry!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the first time I use this kind of mouse, and I love it! Light, easy to carry, even in your pocket. It connects very fast and it's recognized immediately. It's worth every penny!

    I would recommend this to a friend
  • Cons mentioned:
    Scrolling

    Rated 3 out of 5 stars

    Close but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracking and feel but not a fan of touch scrolling.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Very transportable! You won’t be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than original arc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, smooth and better than original arc mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Easy mouse to carry

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and good form factor for storing and transport.I use this with a surface pro for a compact traveling work solution amd it fits the need.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sexy Looking Mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the most compact mouse I ever bought. This is my 3rd one in about 5 years. Always get complimented on this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice design with uncomfortable use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse for my surface pro It’s good for minimal use only

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You won't use the surface touchpad again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. I recommend it! That and the pen!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Takes some time getting used to the ergonomics. My complaint is that it does not hold up well to daily use. My Arc Mouse is only 4 months old and it looks like it has been uses for the last 4 years. There is an odd stain on the top of the mouse that can not be removed. I am Italian, I get it, but really shouldnt have become an issue so quickly. I am very careful with all of my tech equipment so i know its not anyrhing I am doing( or not doing) i have had several other mouses(?) Is the past that have held up better. I will be replacing this with something else

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the mouse's I have held, big and small, in my hand, good mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to mouse for travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version of this and it lasted for years until my company upgraded me to a new laptop with limited USB slots. I went to the bluetooth version and I'm completely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat mouse that folds flat for easy storage and works really well even when not on a flat surface. Quite easy to work with off your leg when sitting on the couch. Worth the cost of the extra money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      Thanks for sharing your great experience with the community! We're delighted you're making full use of the versatile design of Surface Arc Mouse. We designed it with portability, comfort, and ease of use in mind, and it's great to hear we hit the mark!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice feeling mouse and great for traveling. It is a little pricey so not necessary at all but very nice if you can afford and want one. Nice color options also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse because it’s Bluetooth. No need for the USB adapter it the computer. It works great. Connects guickly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Surprisingly fun mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the arc function, but the ability to snap the mouse flat works very well for a briefcase. The space under the arc offers lots of flexibility for holding the mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad you decided to give Surface Arc Mouse a try! We're proud to offer our customers this innovative snap-flat feature allowing for easy travel. We hope you continue to enjoy the flexibility this mouse has to offer!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Surface Arc Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite different from any mouse I've ever used. I'm pleased with the product, and I haven't experienced any problems. I purchased the maroon colored mouse to match my laptop and pen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you're enjoying your new Surface Arc Mouse! Our team worked hard to build a mouse that could provide ample wrist support and travel with you anywhere. We hope you continue to enjoy!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability, Size

    Rated 3 out of 5 stars

    Not comfortable to use over time

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and folds flat to store away and it slides well for a mouse it’s just not good on the old wrist after sometime.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Arc Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable, easy to use and comfortable. Love that it connects through bluetooth, without any additional plugin devices

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    awkward feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because it's Bluetooth enable and I like the idea of it flat. Prob is it doesn't really give support to the side so every time I use it it feels awkward.

    No, I would not recommend this to a friend