Customer Ratings & Reviews
- Model:
- ELG-00026
- SKU:
- 6382130
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Form Meets Function
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I can flatten the mouse for travel, and pop it up to use it ergonomically. The color matches my keyboard and Surface Pen so nicely! Overall, I’m happy with it.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Except for few glitches it works well but misses horizontal scroll.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad you seem to be liking the Surface Arc Mouse so far. We're sorry to hear that you are experiencing some issues with the horizontal scroll. We recommend troubleshooting with out support team here: https://support.microsoft.com/en-us/contactus/.
They are more than happy to help you get your device running in tip-top condition.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Taking the mouse to new levels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this new nmouse, It’s long overdue. Slim, compact, easy to use and works great! Absolutely recommend to anyone who has Bluetooth on your current surface or any laptop!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're glad you finally purchased the Surface Arc Mouse for yourself! It sounds like you're glad you did! Thanks for sharing your feedback and experience with us.
Kindly,
Victoria
Surface Customer Care
Great Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully convenient, not yet so much as a glitch. Paired easily and Bluetooth is instantly responsive.
I would recommend this to a friendComfortable and easy.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that there’s no dongle needed, syncs with Bluetooth. I do miss there’s no backwards button
I would recommend this to a friend- Pros mentioned:Portability
HR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I finally have a mouse that is user friendly. I design machine embroidery and this mouse is really easy to use and precise.
I would recommend this to a friend Great mouse for home office and travel
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.only used drafting mouse before but I was easily converted to this product. love that it collapses flat
I would recommend this to a friend- Pros mentioned:Comfort
Comfortable and convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure about the angle of the curve at first but once tried and used, it has been a pleasant experience to use it. Scrolling took a little time to get used to but love it now.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ron,
We're glad you decided to give the Surface Arc Mouse a try. We work hard to create designs that are not only convenient, but exceed expectations when it comes to comfort as well. We're glad to know we hit the mark!
Cheers,
Jessica
Surface Customer Care
Not comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t find this comfortable. Expecially the clicker wasn’t comfortable.
No, I would not recommend this to a friendCould be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a computer bag, not a good dedicated mouse. No center click, not highly comfortable
No, I would not recommend this to a friend- Pros mentioned:Design
Noah
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is a step-up from it's previous model and works extremely well. The design is comfortable in hand while using.
I would recommend this to a friend Aesthetic is cool that’s about it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomically awkward and impractical mouse unless you just like the aesthetic. Works fine, just awkward - and it’s small.
No, I would not recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is amazing. It connects lighting fast to your computer when you turn it on. The best part is that it doesn't take up a USB port because it connects through BT.
I would recommend this to a friendGreat looking, but not comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking but not comfortable to use. Doesn’t feel natural.
No, I would not recommend this to a friend- Pros mentioned:Design
LOVE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 stars ... would have got 5 stars ... it lost 0.5 stars because it could be a bit more price sensitive and come with panning function. Nonetheless, sleek design with forward thinking tech.
I would recommend this to a friend - Pros mentioned:Design
Cool mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is pretty neat in how it extends out flat to turn it off and store it, then pops out into an ergonomically functional shape for usage.
I would recommend this to a friend - Pros mentioned:Comfort
beautiful and great performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very sleek, and does everything I need smoothly, with precision. Very comfortable as well.
I would recommend this to a friend - Pros mentioned:Portability
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best mouse I had is compatible with my hp laptop as well. It's really durable as well. Easy to connect. Great to use. Better to buy
I would recommend this to a friend - Pros mentioned:Comfort
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very comfortable to use. The ability to lay it flat for transport is convenient. The color has a Grayish tint so don't expect it to be more Purple.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for leaving a review! We're delighted to hear you've been enjoying the versatility and comfort of your new Arc Mouse.
Cheers,
Heather
Microsoft Customer Care
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but I find the shape is a little awkward.
I would recommend this to a friend