Customer Ratings & Reviews
- Model:
- ELG-00026
- SKU:
- 6382130
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.
This summary was generated by AI based on customer reviews.
Compact, folds flat for easy transportation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure if I would use this mouse. Now I find that I use it more than my finger or pen. I like the fact that it folds flat for easy transportation.
I would recommend this to a friendWorks well, strange form factor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the mouse works well. It matches the surface laptop perfectly, which keeps with a consistent asthetic. The form factor for this mouse is a little weird, but after getting used to it its ok.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you're enjoying the sleek design of Surface Arc Mouse in combination with Surface Laptop. We love hearing about how the design of Surface devices and accessories help our customers to accomplish more. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Easy to use bluetooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I carry it in my coat pocket flat and then when I need it I just bend it and it comes alive. Tracks good and pairs easily with MS Surface Pro
I would recommend this to a friendNot for my hand
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, fun concept, but didn’t work for my hand. With no “body” for my little finger to rest on/grip it was uncomfortable and a little harder to control.
No, I would not recommend this to a friend- Pros mentioned:Design
Decent Innovation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is unique in the fact that it can be bent into many different settings. Only downside is if you have heavy hands that mouse will sometimes collapse when using it,
No, I would not recommend this to a friend I liked the last version best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not as big a fan of this version of the arc mouse. The buttons are not there and I like the feel of them. But it still works great and it’s nice that it folds flat for travel. I love the Bluetooth mouse option.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for your input on the device! We appreciate your honesty, and are glad that you're liking the mouse for it's portability and Bluetooth.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Size
Crazy Cool Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know anything about the mouse before buying it so when i opened the box to find this soft slim device like nothing i had ever seen before I knew it was meant to be!
I would recommend this to a friend - Pros mentioned:Portability
Great mouse for the surface
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse specifically designed for the Microsoft Surface. Between the ease of use and the ability to turn it off make the mouse great.
I would recommend this to a friend Takes some getting used to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Neat design but feels weird in hand. When arched it is on. Flat it turns off automatically. Have to get used to the feel.
I would recommend this to a friend- Pros mentioned:Design
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wife bought this to go along with her purchase of the surface pro. she seems to like it no problems so far.I do like the ability that you can bend to your liking. does work very well.
I would recommend this to a friend - Pros mentioned:Portability
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice mouse but there is a lag in the bluetooth connectivity is a bit annoying especially when you are busy or in a hurry. Overall, it is a good mouse. The ability to straighten it is great for travel.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you are loving the snap-flat design of the Surface Arc Mouse! Thanks for leaving us some great feedback, we would love to help you get your device operating smoothly. We have some tricks for you to optimize your Surface Arc Mouse so you don't experience this issue in the future. Please follow the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
These tips commonly can help solve any sort of connectivity issues you are facing.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Comfort
Nice but not on glass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool mouse. Comfortable and sleek however it did not work on my glass top desk. Had to reluctantly return.
I would recommend this to a friend Unconventional Mouse but Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best part of this mouse is the way it stores. FLAT AND ULTRA THIN. PLUS ITS BLUETOOTH so no more ports occupied by small USB comm devices to get it too work. Sync it and done.
I would recommend this to a friendgreat product!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased another mouse prior to this one and i've been using this for 5 plus months and I'm still using the same battery...great product!
I would recommend this to a friendGOOD AN UGLY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the technology love the ability to put it in whatever shape fits you best and its functionality is a 5 plus stars There is something in the technology because here we are a month and a 1/2 past return date and it keeps dying no it's not the batteries. How about every 2 days it Disconnect from my system this is getting extremely annoying and I will be calling the Best Buy.
No, I would not recommend this to a friendGreat itwm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It is so convenient to use due to its shape!
I would recommend this to a friend- Pros mentioned:Portability
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse when I bought a new computer. It is great how easy it is to transport seeing as how it folds down. My only complaint would be on the buttons it shows wear easily.
I would recommend this to a friend - Pros mentioned:Design
Great add on with my Surface Go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Arc Mouse. It works great and is ergonomically wonderful. I think that it is a must add on for your Surface anything. I won't travel without mine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're so glad the Surface Arc Mouse has been a great tool to use in combination with your Surface Go! With its snap-flat feature, this little tool is perfect for taking on-the-go, just like the Surface Go was designed to do. Thanks for the great shout-out!
Cheers,
Jessica
Surface Customer Care
Different Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design takes a bit to get used to, bit it tracks well.
I would recommend this to a friendsmall and flat in laptop bag.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something small to go in my laptop bag. It had to be bluetooth because I did not want and adaptors to plug in.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear your new Microsoft Arc Mouse was the portable solution your were looking for! Its reliable connectivity and enhanced, sleek design ensures you never lose out on productivity, no matter where you travel. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care