Customer Ratings & Reviews
- Model:
- ELG-00026
- SKU:
- 6382130
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the product's excellent portability, slick design, and comfortable feel, often highlighting its convenient size, light weight, and good battery life. They also appreciate its improved Bluetooth connectivity, overall performance, and compatibility with devices like the Surface computer. However, some customers have expressed concerns regarding the scrolling experience, finding it not very smooth, and also note that the price is a bit high and the right-click functionality can be annoying.
This summary was generated by AI based on customer reviews.
Surface mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse, by far best wireless mouse I have owned and it’s great to have a mouse that doesn’t take up another USB port
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Bob – We're glad that this Arc Mouse is the best you've ever owned. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mouse. Hoing to get another one. Compatible with apple and Microsoft
I would recommend this to a friend- Pros mentioned:Size
Love the feel of this!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and use this mouse everyday. It fits nicely in my smaller hand.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Scrolling
Great portable little mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on Microsoft laptops but not on apple products, scrolling looks very choppy and not smooth. Also very portable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Zoe,
Thank you for taking time from your day to share your experience with us. We're happy to hear you are enjoying the portability Microsoft Arc Mouse provides. For connectivity and scroll wheel troubleshooting, we recommend visiting the following link, which provides helpful insights and tips on setup and personalization: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Design
Weird but cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird to get used to but works really well and stores flat. Have not used it more than a couple months, but so far it works like a charm.
I would recommend this to a friend - Pros mentioned:Portability
Like the simplicity of it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Collapse it to turn it off and store it in a shirt pocket. Then put the arc back in to turn it on and it fits well into the curve of your palm. Also like the scrolling feature without the need of a wheel.
I would recommend this to a friend - Pros mentioned:Portability
Great Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has been such a convenience. It is easy to use and completely responsive. The color is fabulous.
I would recommend this to a friend - Pros mentioned:Design
Surface Pro Mouse
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse! It is perfect ergonomically speaking, but I love that it folds down flat for easy storage into my bag.
I would recommend this to a friend Nice mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas. So far his loving it. There are couple of settings. And it Bluetooth connection is easy to connect to any computer.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sammy,
Thanks for sharing about how your son is loving his Surface Arc Mouse. We're delighted that the easy to use flawless Bluetooth connection has been the perfect fit for his Surface needs.
Cheers,
Jessica
Surface Customer Care
Acing the Arc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ergonomic design is much appreciated. I prefer using the mouse pad, but this is definite necessity - particularly as my pad no longer works consistently.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you are pleased with the performance and design of your new Microsoft Arc Mouse. We've built your new device to host a comfortable user interface, and to help ease the pain of everyday use. We're thrilled you have found it to be a beneficial addition to your modern workspace! Thank you for sharing your feedback with us. We appreciate it!
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
Getting there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting there - more about me than the product - It takes some getting used to. However, as a mouse for travel it can't be beat because of how well it packs
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us your honest review of the Surface Arc Mouse! We know that adjusting to new mice can be a big change, and we're here to help. To get you started, here is our support page designed to help you get to know the Surface Arc Mouse: https://support.microsoft.com/en-us/help/4037233/surface-microsoft-surface-arc-mouse.
We hope that you continue to love the incredibly portable design of the Surface Arc Mouse!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Good mouse but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, very easy to pair and use. I like that it folds flat and turns off when you fold it flat.
I would recommend this to a friend - Pros mentioned:Portability
AWSOME Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a handy wireless mouse. Lay it flat and it turns off. Nice space saver. To turn it on just bend it.
I would recommend this to a friend - Pros mentioned:Size
Does what it is supposed to do well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer mouse. Responsive, folds flat to turn off and takes less space.
I would recommend this to a friend - Pros mentioned:Portability
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get used to using the mouse it works great, not to mention it is compact to carry.
I would recommend this to a friend - Pros mentioned:Comfort
Great mouse for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse comfortable and it works well. The texture makes for ok continued use. This is also priced
I would recommend this to a friend - Pros mentioned:Portability
Great mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Easy to pair and I have had 0 problems with it. It folding flat is super handy for taking it with me.
I would recommend this to a friend - Pros mentioned:Portability
Beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mouse. Responsive and easy to set up for my Microsoft Surface Tablet. It even works with my MacBook Pro.
I would recommend this to a friend - Pros mentioned:Portability
Microsoft Arc- soft pink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the arc mouse. They take some getting used to, but once you do, it is great investment!love that it comes in pink now.
I would recommend this to a friend - Pros mentioned:Comfort
Surface pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the surface pro 8 and needed a mouse, I’m glad I picked this one up, it’s very comfortable.
I would recommend this to a friend